Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

AR

Amy Randal

Clark Builders, 500+ employees

5.0
January 2025

Its a staple for us

Pros

Procore is the go-to platform for construction management, covering everything you need to keep projects running smoothly.

Cons

It doesn't allow you to directly markup specs, which can be a limitation for some workflows.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

T

trevor

Spring Valley Construction Company, 51-100 employees

4.0
January 2025

user-friendly option!

Pros

We love how easy it is to use and integrate with other products as per our requirements.

Cons

The cost is too high for us.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

A

Alfiya

Computer & Network Security, 500+ employees

Less than a year

4.0
August 2024

A shared collaboration tool - Procore insightful article

Pros

I like how it brings together full time employees, contractors, stakeholders and the business. Also it is a very detailed, insightful and effective tool.

Cons

Cost is high and initial use requires training which adds to the expense.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

D

Desmond

Education Management, 500+ employees

More than a year

5.0
August 2024

Great for Large and Frequent Projects

Pros

Procore offers an easy to use platform for sharing construction progress, plan sets, deadlines and communicating updates.

Cons

Platform can feel clunky at times like downloading plan sets is not as intuitive as it should be, and navigating back to different pages is not very simple.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N

Nicholas

Construction, 51-100 employees

More than a year

5.0
August 2024

Fantastic Hub for All Project Information

Pros

Procore is an excellent ERP system that links project management, accounting, subcontractors, vendors and owners. All project information is centralized and permission settings ensure users only access what they should.

Cons

I cannot drill down into budget line items to see a cost breakdown. This could be due to our systems configuration as we sync expenses from Sage Intacct instead of entering them directly into Procore.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Eric

Architecture & Planning, 11-50 employees

More than a year

5.0
August 2024

Procore: Highly Recommend

Pros

Availability of project information for everyone involved is quite flawless.

Cons

Sometimes signing in and finding specific information can be challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Cliffton

Construction, 11-50 employees

Less than a year

5.0
August 2024

Great product!

Pros

Procore app is quite user friendly and has all the features needed for anyone in the construction industry.

Cons

I feel like the price is bit too high than the company wanted to spend.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

R

Robyn

Arts and Crafts, 1-10 employees

Less than a year

5.0
August 2024

Procore Project Management

Pros

Its top notch project management software with sections for everything required to manage projects. Furthermore it is very user friendly and great for collaboration.

Cons

Without a doubt product is excellent but it comes with a hefty price tag.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Andy

Design, 500+ employees

More than a year

5.0
July 2024

The future of construction projects is Procore

Pros

I struggled with basic project management tools for construction projects because they could not meet all my diverse needs. Then one day a client recommended Procore and within a week we had it up and running. I can confidently say there us a big difference between Procore and those basic tools. Procore is built for complex tasks. With multiple sites running simultaneously, we have kept up with all of them without issues, monitoring every phase until completion. My favorite feature is the Gantt charts as they present data clearly so everyone is on the same page. Procore keeps us updated with real-time data on finances, budgets, project progress and more. It even simplifies reporting to senior management.

Cons

Procore is the best out there. We have had a smooth experience, thanks to the diverse user community and 24/7 support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Higher Education, 500+ employees

Free Trial

5.0
July 2024

Procore at work

Pros

I like having all projects in one place with different features working together to make project management easier and more efficient.

Cons

Procore software occasionally runs slowly especially when using the search function.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikki

Construction, 51-100 employees

More than a year

5.0
July 2024

Consolidated and Simplified Financial System

Pros

Having all project financial elements like forecasting, subcontracts, POs, progress claims, variations etc in one place makes tracking them simple. When Procore is also used for project control tasks like RFIs and document management it becomes even more streamlined.

Cons

Its frustrating that I cannot alter variations once they are approved. Also, not being able to edit PO/SC SOV line items after an invoice is uploaded makes the invoicing process more time consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lee

Construction, 51-100 employees

Less than 6 months

4.0
July 2024

Procure reveiw

Pros

Navigating the application is simple with everything set up for easy use.

Cons

There are occasional login issues but overall its great.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dennis

Construction, 51-100 employees

Less than a year

5.0
July 2024

An essential tool in my day-day cost management.

Pros

Procore accurately measures my profit margins which is amazing.

Cons

Navigation can sometimes be a bit tricky.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Agasti

Real Estate, 11-50 employees

More than a year

5.0
July 2024

Reliable project management solution

Pros

Managing projects with Procore is smooth and simple. It allows me to share large amounts of data and documents improving team collaboration.

Cons

Aside from the cost of the license everything works well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dylan

Food & Beverages, 51-100 employees

Less than a year

4.0
June 2024

more effective communication

Pros

I can maintain closer communication with my team to track and monitor tasks, improving coordination from start to finish. It also helps ensure tasks are completed on time and I love that I can manage multiple projects with one software as it keeps everything organized.

Cons

To be honest I like everything about it. no issues or malfunctions have happened for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

T

Tim

Construction, 1-10 employees

Less than 6 months

1.0
June 2024

Buying Procore Was a Mistake!

Pros

Honestly nothing. I was completely frustrated with the entire experience. We spent six months trying to get Procore's customer success team to make it functional, but all we faced were problems and delays. We sent messages with all the error codes multiple times a week, only to get responses like We'll get back to you. It was the worst customer service I've ever encountered.

Cons

Everything. First off I hated their refusal to refund all the money I paid after their complete failure. We spent $20,000 and got nothing in return except wasted time and frustration.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

I

Iryna

Construction, 1-10 employees

Less than a year

5.0
June 2024

Procore Experience

Pros

FUNCTIONALITY. Procore has an impressive range of functions. I have personally used it for invoicing and estimating which were pretty simple and very detail-oriented. It also offers fantastic project management tools for the construction industry which allows me to save, use and share all necessary documents like drawings, addendums, estimates etc.

Cons

Price is way too high. For small companies like ours its a huge expense.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

10

Functionality

10

G

Giuseppe

Construction, 51-100 employees

Less than 6 months

5.0
June 2024

Easy to use

Pros

Easy to use, has an intuitive interface and provides excellent information to keep everyone aligned.

Cons

A bit difficult for me to learn how to use it at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Automotive, 1-10 employees

Less than 6 months

4.0
June 2024

Great things about procore

Pros

Procore has not only friendly customer service but is easy to access and use.

Cons

I have nothing negative to say about it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

M

Marylet

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
June 2024

Own opinion

Pros

It offers real-time collaboration, document management and scheduling features which makes it ideal for managing construction projects.

Cons

Compared to simpler project management tools it has a steeper learning curve and may be pricier for smaller projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10