
Procore Reviews
Total 859 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars37%
3
Stars4%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Amy Randal
Clark Builders, 500+ employees
“Its a staple for us
Pros
Procore is the go-to platform for construction management, covering everything you need to keep projects running smoothly.
Cons
It doesn't allow you to directly markup specs, which can be a limitation for some workflows.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
trevor
Spring Valley Construction Company, 51-100 employees
“user-friendly option!
Pros
We love how easy it is to use and integrate with other products as per our requirements.
Cons
The cost is too high for us.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Alfiya
Computer & Network Security, 500+ employees
Less than a year
“A shared collaboration tool - Procore insightful article
Pros
I like how it brings together full time employees, contractors, stakeholders and the business. Also it is a very detailed, insightful and effective tool.
Cons
Cost is high and initial use requires training which adds to the expense.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Desmond
Education Management, 500+ employees
More than a year
“Great for Large and Frequent Projects
Pros
Procore offers an easy to use platform for sharing construction progress, plan sets, deadlines and communicating updates.
Cons
Platform can feel clunky at times like downloading plan sets is not as intuitive as it should be, and navigating back to different pages is not very simple.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nicholas
Construction, 51-100 employees
More than a year
“Fantastic Hub for All Project Information
Pros
Procore is an excellent ERP system that links project management, accounting, subcontractors, vendors and owners. All project information is centralized and permission settings ensure users only access what they should.
Cons
I cannot drill down into budget line items to see a cost breakdown. This could be due to our systems configuration as we sync expenses from Sage Intacct instead of entering them directly into Procore.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Eric
Architecture & Planning, 11-50 employees
More than a year
“Procore: Highly Recommend
Pros
Availability of project information for everyone involved is quite flawless.
Cons
Sometimes signing in and finding specific information can be challenging.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Cliffton
Construction, 11-50 employees
Less than a year
“Great product!
Pros
Procore app is quite user friendly and has all the features needed for anyone in the construction industry.
Cons
I feel like the price is bit too high than the company wanted to spend.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Robyn
Arts and Crafts, 1-10 employees
Less than a year
“Procore Project Management
Pros
Its top notch project management software with sections for everything required to manage projects. Furthermore it is very user friendly and great for collaboration.
Cons
Without a doubt product is excellent but it comes with a hefty price tag.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Andy
Design, 500+ employees
More than a year
“The future of construction projects is Procore
Pros
I struggled with basic project management tools for construction projects because they could not meet all my diverse needs. Then one day a client recommended Procore and within a week we had it up and running. I can confidently say there us a big difference between Procore and those basic tools. Procore is built for complex tasks. With multiple sites running simultaneously, we have kept up with all of them without issues, monitoring every phase until completion. My favorite feature is the Gantt charts as they present data clearly so everyone is on the same page. Procore keeps us updated with real-time data on finances, budgets, project progress and more. It even simplifies reporting to senior management.
Cons
Procore is the best out there. We have had a smooth experience, thanks to the diverse user community and 24/7 support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robert
Higher Education, 500+ employees
Free Trial
“Procore at work
Pros
I like having all projects in one place with different features working together to make project management easier and more efficient.
Cons
Procore software occasionally runs slowly especially when using the search function.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nikki
Construction, 51-100 employees
More than a year
“Consolidated and Simplified Financial System
Pros
Having all project financial elements like forecasting, subcontracts, POs, progress claims, variations etc in one place makes tracking them simple. When Procore is also used for project control tasks like RFIs and document management it becomes even more streamlined.
Cons
Its frustrating that I cannot alter variations once they are approved. Also, not being able to edit PO/SC SOV line items after an invoice is uploaded makes the invoicing process more time consuming.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Construction, 51-100 employees
Less than 6 months
“Procure reveiw
Pros
Navigating the application is simple with everything set up for easy use.
Cons
There are occasional login issues but overall its great.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dennis
Construction, 51-100 employees
Less than a year
“An essential tool in my day-day cost management.
Pros
Procore accurately measures my profit margins which is amazing.
Cons
Navigation can sometimes be a bit tricky.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Agasti
Real Estate, 11-50 employees
More than a year
“Reliable project management solution
Pros
Managing projects with Procore is smooth and simple. It allows me to share large amounts of data and documents improving team collaboration.
Cons
Aside from the cost of the license everything works well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dylan
Food & Beverages, 51-100 employees
Less than a year
“more effective communication
Pros
I can maintain closer communication with my team to track and monitor tasks, improving coordination from start to finish. It also helps ensure tasks are completed on time and I love that I can manage multiple projects with one software as it keeps everything organized.
Cons
To be honest I like everything about it. no issues or malfunctions have happened for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Tim
Construction, 1-10 employees
Less than 6 months
“Buying Procore Was a Mistake!
Pros
Honestly nothing. I was completely frustrated with the entire experience. We spent six months trying to get Procore's customer success team to make it functional, but all we faced were problems and delays. We sent messages with all the error codes multiple times a week, only to get responses like We'll get back to you. It was the worst customer service I've ever encountered.
Cons
Everything. First off I hated their refusal to refund all the money I paid after their complete failure. We spent $20,000 and got nothing in return except wasted time and frustration.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Iryna
Construction, 1-10 employees
Less than a year
“Procore Experience
Pros
FUNCTIONALITY. Procore has an impressive range of functions. I have personally used it for invoicing and estimating which were pretty simple and very detail-oriented. It also offers fantastic project management tools for the construction industry which allows me to save, use and share all necessary documents like drawings, addendums, estimates etc.
Cons
Price is way too high. For small companies like ours its a huge expense.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
10
Functionality
10
Giuseppe
Construction, 51-100 employees
Less than 6 months
“Easy to use
Pros
Easy to use, has an intuitive interface and provides excellent information to keep everyone aligned.
Cons
A bit difficult for me to learn how to use it at first.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Eric
Automotive, 1-10 employees
Less than 6 months
“Great things about procore
Pros
Procore has not only friendly customer service but is easy to access and use.
Cons
I have nothing negative to say about it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Marylet
Arts and Crafts, 1-10 employees
Less than 6 months
“Own opinion
Pros
It offers real-time collaboration, document management and scheduling features which makes it ideal for managing construction projects.
Cons
Compared to simpler project management tools it has a steeper learning curve and may be pricier for smaller projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10