Total 859 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

37%

3

Stars

4%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

AR

Amy Randal

Clark Builders, 500+ employees

5.0
January 2025

Its a staple for us

Pros

Procore is the go-to platform for construction management, covering everything you need to keep projects running smoothly.

Cons

It doesn't allow you to directly markup specs, which can be a limitation for some workflows.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

T

trevor

Spring Valley Construction Company, 51-100 employees

4.0
January 2025

user-friendly option!

Pros

We love how easy it is to use and integrate with other products as per our requirements.

Cons

The cost is too high for us.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

A

Alfiya

Computer & Network Security, 500+ employees

Less than a year

4.0
August 2024

A shared collaboration tool - Procore insightful article

Pros

I like how it brings together full time employees, contractors, stakeholders and the business. Also it is a very detailed, insightful and effective tool.

Cons

Cost is high and initial use requires training which adds to the expense.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

D

Desmond

Education Management, 500+ employees

More than a year

5.0
August 2024

Great for Large and Frequent Projects

Pros

Procore offers an easy to use platform for sharing construction progress, plan sets, deadlines and communicating updates.

Cons

Platform can feel clunky at times like downloading plan sets is not as intuitive as it should be, and navigating back to different pages is not very simple.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

N

Nicholas

Construction, 51-100 employees

More than a year

5.0
August 2024

Fantastic Hub for All Project Information

Pros

Procore is an excellent ERP system that links project management, accounting, subcontractors, vendors and owners. All project information is centralized and permission settings ensure users only access what they should.

Cons

I cannot drill down into budget line items to see a cost breakdown. This could be due to our systems configuration as we sync expenses from Sage Intacct instead of entering them directly into Procore.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Eric

Architecture & Planning, 11-50 employees

More than a year

5.0
August 2024

Procore: Highly Recommend

Pros

Availability of project information for everyone involved is quite flawless.

Cons

Sometimes signing in and finding specific information can be challenging.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Cliffton

Construction, 11-50 employees

Less than a year

5.0
August 2024

Great product!

Pros

Procore app is quite user friendly and has all the features needed for anyone in the construction industry.

Cons

I feel like the price is bit too high than the company wanted to spend.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

R

Robyn

Arts and Crafts, 1-10 employees

Less than a year

5.0
August 2024

Procore Project Management

Pros

Its top notch project management software with sections for everything required to manage projects. Furthermore it is very user friendly and great for collaboration.

Cons

Without a doubt product is excellent but it comes with a hefty price tag.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

A

Andy

Design, 500+ employees

More than a year

5.0
July 2024

The future of construction projects is Procore

Pros

I struggled with basic project management tools for construction projects because they could not meet all my diverse needs. Then one day a client recommended Procore and within a week we had it up and running. I can confidently say there us a big difference between Procore and those basic tools. Procore is built for complex tasks. With multiple sites running simultaneously, we have kept up with all of them without issues, monitoring every phase until completion. My favorite feature is the Gantt charts as they present data clearly so everyone is on the same page. Procore keeps us updated with real-time data on finances, budgets, project progress and more. It even simplifies reporting to senior management.

Cons

Procore is the best out there. We have had a smooth experience, thanks to the diverse user community and 24/7 support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Robert

Higher Education, 500+ employees

Free Trial

5.0
July 2024

Procore at work

Pros

I like having all projects in one place with different features working together to make project management easier and more efficient.

Cons

Procore software occasionally runs slowly especially when using the search function.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Nikki

Construction, 51-100 employees

More than a year

5.0
July 2024

Consolidated and Simplified Financial System

Pros

Having all project financial elements like forecasting, subcontracts, POs, progress claims, variations etc in one place makes tracking them simple. When Procore is also used for project control tasks like RFIs and document management it becomes even more streamlined.

Cons

Its frustrating that I cannot alter variations once they are approved. Also, not being able to edit PO/SC SOV line items after an invoice is uploaded makes the invoicing process more time consuming.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lee

Construction, 51-100 employees

Less than 6 months

4.0
July 2024

Procure reveiw

Pros

Navigating the application is simple with everything set up for easy use.

Cons

There are occasional login issues but overall its great.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dennis

Construction, 51-100 employees

Less than a year

5.0
July 2024

An essential tool in my day-day cost management.

Pros

Procore accurately measures my profit margins which is amazing.

Cons

Navigation can sometimes be a bit tricky.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Agasti

Real Estate, 11-50 employees

More than a year

5.0
July 2024

Reliable project management solution

Pros

Managing projects with Procore is smooth and simple. It allows me to share large amounts of data and documents improving team collaboration.

Cons

Aside from the cost of the license everything works well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dylan

Food & Beverages, 51-100 employees

Less than a year

4.0
June 2024

more effective communication

Pros

I can maintain closer communication with my team to track and monitor tasks, improving coordination from start to finish. It also helps ensure tasks are completed on time and I love that I can manage multiple projects with one software as it keeps everything organized.

Cons

To be honest I like everything about it. no issues or malfunctions have happened for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

T

Tim

Construction, 1-10 employees

Less than 6 months

1.0
June 2024

Buying Procore Was a Mistake!

Pros

Honestly nothing. I was completely frustrated with the entire experience. We spent six months trying to get Procore's customer success team to make it functional, but all we faced were problems and delays. We sent messages with all the error codes multiple times a week, only to get responses like We'll get back to you. It was the worst customer service I've ever encountered.

Cons

Everything. First off I hated their refusal to refund all the money I paid after their complete failure. We spent $20,000 and got nothing in return except wasted time and frustration.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

2

I

Iryna

Construction, 1-10 employees

Less than a year

5.0
June 2024

Procore Experience

Pros

FUNCTIONALITY. Procore has an impressive range of functions. I have personally used it for invoicing and estimating which were pretty simple and very detail-oriented. It also offers fantastic project management tools for the construction industry which allows me to save, use and share all necessary documents like drawings, addendums, estimates etc.

Cons

Price is way too high. For small companies like ours its a huge expense.

Rating Distribution

Ease of use

9

Value for money

6

Customer Support

10

Functionality

10

G

Giuseppe

Construction, 51-100 employees

Less than 6 months

5.0
June 2024

Easy to use

Pros

Easy to use, has an intuitive interface and provides excellent information to keep everyone aligned.

Cons

A bit difficult for me to learn how to use it at first.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

E

Eric

Automotive, 1-10 employees

Less than 6 months

4.0
June 2024

Great things about procore

Pros

Procore has not only friendly customer service but is easy to access and use.

Cons

I have nothing negative to say about it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

M

Marylet

Arts and Crafts, 1-10 employees

Less than 6 months

5.0
June 2024

Own opinion

Pros

It offers real-time collaboration, document management and scheduling features which makes it ideal for managing construction projects.

Cons

Compared to simpler project management tools it has a steeper learning curve and may be pricier for smaller projects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Erica

Construction, 11-50 employees

Less than a year

3.0
June 2024

Procore Could Use Work

Pros

I can easily add and track multiple projects and their costs.

Cons

I do not think its worth the price you pay for the program.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

6

J

Jeremy

Aviation & Aerospace, 11-50 employees

Less than 6 months

1.0
May 2024

Software Integration Problems - Sold software that wouldn't work, won't refund, won't communicate.

Pros

At first it seemed simple to integrate and use from bidding to QuickBooks integration.

Cons

The sales team upsold us on the QB Connector but failed to deliver the promised functionality. They demonstrated the QB (Online only) connector integration with multiple cost codes and the product database for labor/materials but did not mention that the QB Desktop connector lacks the same functionality. We found out 1.5 months after purchase during implementation. The implementation team finally told us we could not use the various cost codes and would need to separate all materials and labor for every database item, doubling the time needed to bid projects. Procore management won't respond to our concerns and we have been waiting three weeks without any communication. The software is unusable and we cannot integrate any ERP for budgets or bids which makes it completely worthless. Small business owners, be warned: Procore management may strong arm you. Despite their Terms and Conditions stating refunds are possible if product capabilities are misrepresented, they have cost us an extra $2,000 for unusable software and continue to drain our money every week even after a complaint was filed with the BBB.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

N

Nancy

Construction, 51-100 employees

Less than a year

4.0
May 2024

Not the most user friendly for PR

Pros

Setting up employees for payroll entry is easy.

Cons

Reports are not great and its not the best for managing payroll.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

F

Fabrizio

Architecture & Planning, 51-100 employees

More than a year

5.0
December 2023

Nice and Easy Construction Project Management Package.

Pros

The project manager receives excellent news as it aids in managing multiple projects and collaborating with engineers from different projects. It also provides a helpful documentation solution. The platform's planning and budgeting functionalities are impressive and reporting is seamless.

Cons

This platform provides powerful tools and makes it easy to learn and manipulate all the software features. I have no complaints about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y

yago

Automotive, 11-50 employees

More than a year

3.0
December 2023

I use Procore to manage my construction projects and keep everyone on the same page.

Pros

Procore simplifies the task of tracking project documents and communication by consolidating them in one place. It's a valuable time-saving tool!

Cons

Initially the interface can be overwhelming but with time I got used to all the features.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

6

Functionality

10

M

Mckinzie

Construction, 11-50 employees

More than a year

4.0
December 2023

Procore Review

Pros

The drawing tab function is enjoyable and the automation provided by the system makes the review and submission process effortless.

Cons

The change order system is a bit confusing and complex and I may need more practice or simpler explanations.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

8

M

Melissa

Architecture & Planning, 1-10 employees

More than a year

4.0
November 2023

Procore is a great all in one for contractors

Pros

Effortlessly handle multiple projects with various team members by updating them in real time.

Cons

I haven't used the mobile version so there might be opportunities there.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JW

Joseph Wendel

Construction, 51-100 employees

More than a year

4.0
November 2023

Usefull management tool

Pros

I appreciate the capability of storing drawings and data within Procore.

Cons

The software is accessible for locating documents.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

S

Shaun

Construction, 11-50 employees

More than a year

5.0
November 2023

Very Intuitive Easy to Use Software

Pros

Navigating Procore is extremely user-friendly making it easy for new team members to learn.

Cons

Currently I can't think of anything negative to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Brandon

Construction, 51-100 employees

Less than a year

4.0
November 2023

Procore review

Pros

The project management capabilities are exceptional and provide extensive support for documentation needs.

Cons

It would be more convenient if I didn't have to sign in to different general contractors' Procore accounts and could access everything in one place.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

6

Functionality

10

L

Leizl

Construction, 51-100 employees

More than a year

4.0
November 2023

Procore Is User Friendly

Pros

Procore is user-friendly and easy to use. Users can quickly learn the system without encountering any difficulties.

Cons

Based on my experience there's nothing I dislike about Procore. It has been extremely helpful for me.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E

Elena

Construction, 11-50 employees

More than a year

5.0
November 2023

Great software

Pros

The program offers ease of access and usability benefiting field workers and facilitating project coordination and access to current drawings.

Cons

I have no complaints. It's the best software available for teamwork.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Y

Yanting

Construction, 500+ employees

More than a year

3.0
November 2023

An OK construction project management tool

Pros

The main modules are clearly defined ensuring easy navigation and usability.

Cons

Email notifications are not always targeted to the right group.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 51-100 employees

More than a year

1.0
November 2023

Worse tool and customer service

Pros

The workforce planning module has been particularly useful.

Cons

The product we were sold didn't live up to our expectations. We spent countless hours trying to fix the issues with little support from the Procore team. I strongly advise against using this company for estimating and project financial needs.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

N

Naquentta

Biotechnology, 1-10 employees

4.0
November 2023

Review on procore

Pros

I can conveniently check contractors and their work within the software.

Cons

The inability to physically contact the contractors is a drawback.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

M

Melanie

Construction, 11-50 employees

Less than a year

5.0
November 2023

Very helpful in keeping real time data

Pros

One of the standout features is the ability for subcontractors to sign in submit invoices change orders and communicate with you.

Cons

The integration with QuickBooks doesn't flow as smoothly as expected.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

L

Leslie

Construction, 11-50 employees

More than a year

5.0
November 2023

Procore

Pros

As a project coordinator I appreciate the user-friendly interface the ease of locating and downloading necessary documents.

Cons

I don't have any specific dislikes about the Procore product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

STACY

Construction, 11-50 employees

More than a year

5.0
November 2023

Everyone stays on the same page!

Pros

Collaboration between contractors and subcontractors is made simple and efficient.

Cons

Integrating QuickBooks is not a straightforward process.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

Z

Zac

Civil Engineering, 1-10 employees

Less than a year

5.0
November 2023

Procore Review

Pros

Procore stands out due to its extensive range of functions and user-friendly approach to project management.

Cons

I have no complaints about any aspect of Procore that I have used.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P

Philip

Architecture & Planning, 51-100 employees

More than a year

4.0
November 2023

A great tool for the construction industry.

Pros

The visually presented information on the screen is clean and clear and the software works seamlessly on mobile devices. The availability of excellent customer support ensures users can make the most of its capabilities.

Cons

Reviewers should be able to save working files of shop drawings in a dedicated location before submitting/uploading the official review/response. Additionally it would be beneficial if reviewers could upload and utilize custom proprietary shop stamps for complete online reviews.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

D

Dominic

Package/Freight Delivery, 11-50 employees

Less than 6 months

5.0
October 2023

Great project management tool

Pros

Exceptional for project management incorporating a notification system to ensure consistent tracking. The addition of cloud access is a significant advantage as well.

Cons

The software lacks userfriendliness and demands a learning curve.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

C

Chris

Computer & Network Security, 1-10 employees

More than a year

4.0
October 2023

review

Pros

Incredibly userfriendly and seamless requiring the least amount of clicks.

Cons

Compatibility is restricted as it cannot operate on an iPad requiring a Windows device.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

T

Troy

Banking, 101-500 employees

More than a year

5.0
October 2023

Solid

Pros

As a Procore user I'm impressed by its simplicity userfriendliness and feature richness. The mobile experience is notably beneficial.

Cons

As a nonpower user my Procore usage mainly involves accessing and viewing construction drawings fulfilling my needs adequately.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

S

Sachin

Accounting, 1-10 employees

Less than 6 months

5.0
October 2023

Excellent Management Software

Pros

Procore enables enhanced project insights facilitating quick assessments of problem areas for efficient decisionmaking. It shifts the focus from individual project challenges to comprehensive organizational planning.

Cons

User feedback indicates concerns such as ERP issues customization challenges tool limitations and a sluggish rollout of new features. The system's high cost may prompt users to consider abandonment if perceived value is lacking.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

V

Vinjeru

Construction, 11-50 employees

Less than a year

5.0
September 2023

Busy manager's best friend

Pros

Effectively manages numerous tasks solving the issue of losing track. The unlimited cloud space is perfect for documentation eliminating concerns about data loss due to viruses or accidental deletions.

Cons

While familiarity eases Procore use it can be overwhelming for newcomers emphasizing the importance of the tutorial. It may not be ideal for slower learners and might be considered expensive especially in resourcelimited regions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

R

Ronald

Construction, 11-50 employees

More than a year

5.0
September 2023

Making the Construction Process Easier

Pros

Centralizes document tracking including all versions in one accessible location.

Cons

New users encounter challenges initially but the platform becomes more userfriendly with continued use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10

A

Amy

Construction, 51-100 employees

More than a year

3.0
September 2023

Would Rather Not Have Been the Guniea Pig

Pros

Our new Customer Success Manager is notably more engaged providing fairly comprehensive support.

Cons

Integration proved challenging exacerbated by insufficient engagement from the right individuals. Users need assistance from software partners to comprehend limitations and Procore lacks FedRamp certification. It may not be the optimal choice for projects with extensive scope.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

C

Courtenay

Construction, 11-50 employees

Less than a year

4.0
September 2023

Pro Tip about Procore

Pros

Procore serves as a comprehensive hub for plans RFIs and other communications consolidating all necessary information in one central location.

Cons

Based on my interaction with the program I can't pinpoint anything I dislike about Procore.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

T

Tim

Construction, 51-100 employees

More than a year

2.0
September 2023

Not very user friendly awkward data entry and storage

Pros

The concept of consolidating various systems for project management file storage changes RFI's bids scheduling is appealing. It has the potential to reduce the necessity of using multiple programs concurrently.

Cons

The file storageretrieval process feels awkward and nonintuitive. Navigating the system is not seamless. Bid submissions may have unalterable 'required' fields necessitating the redoing of entire bids. Project accessinvitations may be overly stringent especially for tasks requiring minimal interaction like downloading project files.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

4

R

Ryan

Construction, 500+ employees

More than a year

5.0
September 2023

Glorified Dropbox

Pros

Facilitating efficient project management Smartsheet's notification system keeps users on track and its cloud access adds significant value.

Cons

I have no significant criticisms my experience with it has been straightforward and troublefree.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10