Daniel
Environmental Services, 1-10 employees
Less than a year
“Great training and simple for anyone to use
Pros
The complimentary training you get after signing up is great. And the platform is simple enough for anyone to use even if you are not good with technology. The thing I like the most is that it handles every part of a job in one place.
Cons
Well the price is higher than some other services. Also the reporting tools could be more powerful and there are limits on how much you can customize things. And I feel like the scheduling could also use better automation to fill in some gaps.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
7
Mbiuki
Transportation/Trucking/Railroad, 500+ employees
More than a year
“Tradify Has Been a Smooth and Effective Solution to Use
Pros
I appreciate how dependable and efficient Tradify has been. It fits my needs perfectly with its excellent features.
Cons
I have no issues with Tradify. It meets our company's expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Micheal
Hospital & Health Care, 500+ employees
More than a year
“I Love the Accuracy and Reliability of this Scheduling Solution
Pros
Tradify offers an affordable scheduling solution that suits everyone. I find it very intuitive to navigate.
Cons
Tradify doesn't have any flaws. It's been working exceptionally well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“A very useful job management platform
Pros
This system boosts our performance and productivity. Its time-saving feature allows us to focus on other tasks. Overall, it significantly aids in managing our business operations and is worth the investment.
Cons
There are no cons so far, as the platform is doing exactly what we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jason
Utilities, 1-10 employees
Less than a year
“Great piece of software
Pros
I was using another software until I discovered Tradify. It handles everything and more, including customer databases, jobs, scheduling, invoicing, etc. It has made my life much simpler.
Cons
It's a bit pricey but manageable, and overall, it's worth it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Facilities Services, 1-10 employees
More than a year
“Tradify
Pros
It is simple and convenient to use both in the office and on the go.
Cons
It doesn't have the capability to add assets for equipment registers in job reports.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darcy
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
“Tradify - small review from a HVAC tech prospective
Pros
I love the quote and invoice templates and how easy it is to send them via email or phone, making it simple to politely remind customers to pay their bills.
Cons
It would be great to combine multiple invoices into one, but maybe I just don't know how to do it. A weekly schedule in a tile form, similar to Apple Calendar, would make it easier to display the week ahead and the jobs for each day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Environmental Services, 1-10 employees
Less than 6 months
“Get Tradify for peace of mind
Pros
It's affordable, functional, straightforward, and has excellent support.
Cons
Everything's good for us; we enjoy using Tradify.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Iveta
Construction, 1-10 employees
Less than a year
“Tradify for small business
Pros
We are very pleased that we can store all our client data, quotes, and scheduling in one system accessible to everyone. We're not using the billing feature yet, but that's our next step. We wanted to familiarize everyone with it first.
Cons
I have no specific dislikes yet, but sometimes sent quotes show as opened and viewed by the customer when they didn't even receive them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Martin
Environmental Services, 1-10 employees
More than a year
“Great all round software
Pros
Tradify is intuitive and packed with helpful features.
Cons
I wish it had a section for COSHH and risk assessments.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
David
Telecommunications, 1-10 employees
Less than a year
“Artisan Security's favourite organiser tool
Pros
It ensures that all information is meticulously organized and readily available in a single, convenient location, making it easy to access whenever needed.
Cons
You can't enter any information into the program unless you're connected to the internet. It would be great to enter info offline and then sync it when you get a connection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Fahren
Construction, 11-50 employees
More than a year
“Highly recommend
Pros
It's incredibly easy to use for all purposes. I'm glad we found it.
Cons
You can only add payments if you have an accounting app, which we don't; we have an in-house accountant.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Construction, 1-10 employees
More than a year
“Good software
Pros
Its amazing design makes it much simpler to maintain organization and stay on top of tasks.
Cons
The app is not great, and the site is hard to access, it always redirects to the sales page instead of the login.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Deon
Consumer Services, 1-10 employees
More than a year
“Great software
Pros
Tradify is user-friendly and integrates seamlessly with our needs, ensuring smooth business operations.
Cons
Honestly, nothing to report for now. It's a fantastic piece of software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Phil
Construction, 1-10 employees
More than a year
“Best business decision I've made.
Pros
Great, easy-to-navigate software with amazing customer service! Highly recommended for anyone in the trade.
Cons
Nothing. It's perfect. There are no cons.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oliver
Construction, 1-10 employees
Less than 6 months
“Great addition to aid job Management
Pros
It's highly convenient for busy businesses that are constantly on the go, allowing for seamless operation and management.
Cons
None. It provides everything I need for my business.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andy
Electrical/Electronic Manufacturing, 1-10 employees
More than a year
“Great way to improve profitability
Pros
I love that I can use it easily on any platform,phone, tablet, and desktop. It integrates with our accounting software to improve billing.
Cons
It's a bit clunky on the front end, especially when creating estimates.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Kerrie
Construction, 1-10 employees
More than a year
“Absolutely essential to our business
Pros
It covers quoting, invoicing, job creation, and reports with pictures, and links to Xero for accounting.
Cons
I'd like the invoicing to include a feature for the cost of sales and client cost, just like in the quoting section.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dave
Construction, 1-10 employees
More than a year
“Tradify changed how we operate
Pros
Tradify helps us keep everything organized, from quoting to invoicing, back costing, and maintaining records of completed jobs.
Cons
I can't send our customer a report with photos, etc.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mark
Utilities, 1-10 employees
Less than a year
“Work like to sort issues
Pros
This software works great on a mobile device.
Cons
The software doesn't work very well on my Chromebook, making planning and scheduling on my laptop in the office a nightmare.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
5
Functionality
10
Tom
Construction, 1-10 employees
Less than 6 months
“Using Tradify for a small carpentry business
Pros
It handles invoicing, quoting, and keeping details of everything efficiently.
Cons
Nothing! Except one night, the servers were a bit slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Construction, 1-10 employees
“Possibly a decent software
Pros
The software seemed capable of alleviating many aspects of my job.
Cons
The sales staff were too persistent in getting me to sign up before I had a chance to try it. I don't agree with pressure sales and would never sign with a company that has those principles.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
8
Ben
Construction, 1-10 employees
More than a year
“Tradify
Pros
Tradify is a simple all-in-one software for small to medium-sized companies. We found it quick to learn, with most features being self-explanatory.
Cons
The scheduler gets very busy once you have a certain number of employees, making it harder to see the workloads at a glance. However, you can use filters to view the day differently and see what's going on day by day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shaun
Telecommunications, 1-10 employees
Less than 6 months
“Absolutely brilliant company.
Pros
It's easy to use overall, and having a mini version on my phone is even better.
Cons
Postcode location and house names are an issue. It's a common problem for us every day.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven
Construction, 1-10 employees
Less than 6 months
“Great Product!
Pros
It simplifies a lot of admin work, helps me stay organized with minimal effort, and makes me look professional.
Cons
I noticed that when I made a purchase order, some information in the delivery instructions box didn't appear in the finalized purchase order. Maybe there's an unseen character limit?
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jesse
Construction, 1-10 employees
Less than a year
“Really amazing for handling multiple projects
Pros
I found this software really amazing for handling several different projects and putting together estimates.
Cons
To be honest I still have not discovered a single downside to using this platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Adam
Electrical/ Electronic Manufacturing, 1-10 employees
Less than a year
“Simple to operate
Pros
It is simple to operate, connects perfectly with Xero and we can easily bulk-add products to our inventory using supplier CSV files.
Cons
For future updates I'd love to see more detailed service reports and a feature that lets me add a photo next to each completed task.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Electrical/ Electronic Manufacturing, 1-10 employees
Less than a year
“fast quoting & clear team visibility
Pros
Having a clear overview of our entire teams schedule and location gives us the flexibility to reassign jobs at the last minute. Plus being able to create quotes fast using pre-set Kits has significantly sped up our bidding process.
Cons
I'd really like it if I could see a full cost summary for a quote that separates labor from materials before sending it. Because when I use pre-made kits, I have not found a way to check this breakdown first.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Adrian
Security and Investigations, 1-10 employees
Less than 6 months
“Simple to create estimates
Pros
I love how simple it is to create estimates and how adaptable the platform is. The smooth connection with my accounting program is also a major plus.
Cons
Yes I have run into a couple of minor bugs while navigating different sections but support has always been there to help when I need it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tracy
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“very user-friendly for sharing job information
Pros
Tradify is very user-friendly. We can attach PDF documents and pictures directly to job entries which makes sharing crucial information with our technicians much simpler. For regular, repeating jobs, you can also set up invoices to be generated automatically each time.
Cons
There are a few things that I noticed. Like you cannot permanently attach building plans to a repeating job for future reference. Also there is no way to manage the automatic invoice reminders and clients can get annoyed if they receive too many.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Paul
Telecommunications, 1-10 employees
Less than a year
“An amazing tool for quotes and invoices
Pros
It is an amazing tool that I rely on every day for creating quotes and invoices for my data cabling work. The integration with my suppliers ensures my pricing is always accurate which makes me very happy. Plus the mobile app works perfectly allowing me to generate bills and accept card payments on-site through Stripe. Overall it is incredibly convenient.
Cons
This is a pretty minor issue but since their base is in New Zealand and I am over here in Australia, it can sometimes cause a small hiccup. Just a geography thing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Electrical/ Electronic Manufacturing, 1-10 employees
Less than 6 months
“quoting system saves me time and money
Pros
If I had to pick one standout feature, it would be the quoting system but honestly the entire platform saves me a significant amount of time and money.
Cons
I cannot think of any issue yet because I have not run into any problems so far.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Jacob
Electrical/ Electronic Manufacturing, 1-10 employees
More than a year
“Lets us handle our entire workflow smoothly
Pros
I really like how it lets us smoothly and precisely handle our entire workflow.. from the first customer inquiry all the way to sending the final invoice.
Cons
There are a few simple features that could use an upgrade like having the price list update automatically when I adjust costs while creating an invoice.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Damian
Construction, 11-50 employees
More than a year
“accessible on all our phones and devices
Pros
My favorite part is having access to it on all our phones and devices. Updates to tasks and job statuses happen instantly which keeps everyone in sync.
Cons
It is fantastic and really helps our business grow but we feel the standard reports are not the ones we need for our daily, weekly or monthly routines. Also the system tends to slow down when we are working on larger projects which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Debbie
Security and Investigations, 1-10 employees
More than a year
“Easy to use & great accounting integration
Pros
Tradify platform is extremely easy to figure out, has a visually appealing design and connects perfectly with our accounting software.
Cons
Our only initial complaint was the lack of a feature to email job details directly to our subcontractors. But they listened to us and have since added this. That's a perfect example of why we like them as they actually listen to user feedback and consistently improve the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue
Construction, 1-10 employees
Free Trial
“love how simple the quote process is
Pros
I love everything about it. The process is so simple as when I send a quote to a client, they can accept it directly from the email and I get an instant notification in Tradify. So overall it is a brilliant app and I would definitely recommend it.
Cons
Honestly I do not have any complaints at the moment. I found the whole system incredibly easy to get the hang of.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10