Last Updated
Overview
Chartbeat offers real-time analytics to help digital publishers understand audience engagement. It provides insights to optimize content strategies and improve traffic. However, the platform's pricing structure may be a bit steep for smaller publishers or teams. Despite this, it remains a strong choice for data-driven decision-making.
Overall Rating
Based on 8 users reviews
4.9
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Chartbeat Software Specifications
- Content Creation and Editing Tools (WYSIWYG)
- Media Library Management
- Content Versioning
- Role-Based Permission
What Is Chartbeat Software?
Chartbeat is a cloud-based analytics platform designed for digital publishers, providing real-time insights into audience engagement. It helps newsrooms, media outlets, and content teams optimize their content strategies and improve audience retention. By offering data-driven solutions, Chartbeat addresses the challenges of tracking performance and making quick, informed decisions. It supports digital media organizations in enhancing user engagement and growth through actionable, real-time data.
Chartbeat Software Pricing
The software offers three packages:
- Basic
- Plus
- Premium
Chartbeat software cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.
Chartbeat Software Integrations
Chartbeat software seamlessly integrates with various popular business applications, including:
Watch a free Chartbeat software demo to learn more about its integrations.
Who Is Chartbeat Software For?
The software is designed for businesses of all sizes across various industries, such as:
- E-learning
- Online media
- Publishing
- IT
- Sports
- Broadcast media
- Fundraising
- Newspapers
Is Chartbeat Software Right For You?
Chartbeat software is a strong option for businesses due to its real-time analytics, which enable quick decision-making. The platform’s data-driven insights help optimize content strategies and boost audience engagement. Additionally, its ability to track performance across multiple sites simplifies management and content optimization for larger digital operations. It is also scalable and secure.
Still not sure if Chartbeat is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.
Chartbeat Software Features
Heads-Up Display
The heads-up display enables users to track homepage article performance in real time. It highlights top-performing content, monitors engagement trends, and identifies how far visitors scroll, helping publishers adjust content visibility and user experience efficiently.
Historical Dashboard
The historical dashboard provides insights into content performance over time. Users can assess key metrics like engaged minutes and page views, compare different time frames, and identify trends, aiding long-term strategic decisions and content optimization.
Video Dashboard
This feature helps measure video engagement by tracking metrics like play rates, starts, and drop-off points. It enables users to understand what resonates with audiences, improving video placement and maximizing viewer retention.
Reports
Chartbeat automatically generates email insights, offering valuable site, section, and author data. These recurring reports highlight audience trends and provide actionable insights, ensuring that teams stay informed and can make data-driven decisions efficiently.
Multi-Site View
The multi-site view enables users to track multiple sites from a single dashboard. It offers real-time and historical data for various sites, simplifying the process of managing multiple digital properties and optimizing content strategy across platforms.
Pros And Cons of Chartbeat Software
Pros
Real-time analytics for immediate insights
Customizable reporting frequency
Helpful for trend spotting
Improves audience engagement strategy
Great for tracking multiple sites and regions
Cons
No option to freeze real-time data
Limited integration options
Occasional performance lag during high traffic
Requires internet connection for full functionality
Chartbeat Software Reviews
Total 8 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars88%
4
Stars13%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Program Development, 1-10 employees
Less than a year
“Analytics in real-time is a great thing of this tool”
Pros
I really appreciate how Chartbeat provides real time analytics allowing me to instantly understand my audience's behavior and make quick decisions on content.
Cons
The downside is that the interface can feel overwhelming initially, and it takes some time to get comfortable with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Media Production, 500+ employees
Less than a year
“A must-have resource for digital reporters”
Pros
As a digital reporter, this software is a key part of my daily workflow. I use it to monitor engagement on my stories from the previous day, test various headline options and track how my posts perform throughout the day.
Cons
The search functionality for past data could be better and easier to navigate.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Sports, 51-100 employees
Less than a year
“It really outperforms Google Analytics”
Pros
The real-time dashboard is significantly better than GA and the ability to receive customized reports via email on a per-author basis is one of its best features.
Cons
In the start it was a bit challenging to understand the differences compared to Google Analytics, but the provided descriptions and the updated FAQ section were very helpful in clearing things up , so no major dislikes!
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Chartbeat software offer an API?
Yes, Chartbeat software offers an API.
What language does Chartbeat software support?
Chartbeat software supports English.
What other apps does Charbeat software integrate with?
Chartbeat software integrates with Slack, Gmail and Apple News.
Does Chartbeat software have a mobile app?
Yes, Chartbeat software has a mobile app.
What type of pricing plans does Chartbeat software offer?
Chartbeat software price will depend on your business needs. Users can get pricing for a tailormade plan.
Who are the typical users of Chartbeat software?
The typical users of Chartbeat software are the publishing, e-learning, online media and IT industries.
What level of support does Chartbeat software offer?
Chartbeat software offers phone support, chat, email, helpdesk, Knowledge Base and FAQs.