Chartbeat Software

Chartbeat Software

8 Review(s)

Overview

Chartbeat offers real-time analytics to help digital publishers understand audience engagement. It provides insights to optimize content strategies and improve traffic. However, the platform's pricing structure may be a bit steep for smaller publishers or teams. Despite this, it remains a strong choice for data-driven decision-making.

Overall Rating

Based on 8 users reviews

4.9

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

Chartbeat Software Specifications

Content Creation and Editing Tools (WYSIWYG)

Media Library Management

Content Versioning

Role-Based Permission

View All Specifications

What Is Chartbeat Software?

Chartbeat is a cloud-based analytics platform designed for digital publishers, providing real-time insights into audience engagement. It helps newsrooms, media outlets, and content teams optimize their content strategies and improve audience retention. By offering data-driven solutions, Chartbeat addresses the challenges of tracking performance and making quick, informed decisions. It supports digital media organizations in enhancing user engagement and growth through actionable, real-time data.

Chartbeat Software Pricing

The software offers three packages:

  • Basic
  • Plus
  • Premium

Chartbeat software cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.  

Chartbeat Software Integrations

Chartbeat software seamlessly integrates with various popular business applications, including:

Watch a free Chartbeat software demo to learn more about its integrations.  

Who Is Chartbeat Software For?

The software is designed for businesses of all sizes across various industries, such as:

  • E-learning
  • Online media
  • Publishing
  • IT
  • Sports
  • Broadcast media
  • Fundraising
  • Newspapers

Is Chartbeat Software Right For You?

Chartbeat software is a strong option for businesses due to its real-time analytics, which enable quick decision-making. The platform’s data-driven insights help optimize content strategies and boost audience engagement. Additionally, its ability to track performance across multiple sites simplifies management and content optimization for larger digital operations. It is also scalable and secure.  

Still not sure if Chartbeat is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.

Chartbeat Software Features

The heads-up display enables users to track homepage article performance in real time. It highlights top-performing content, monitors engagement trends, and identifies how far visitors scroll, helping publishers adjust content visibility and user experience efficiently.

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The historical dashboard provides insights into content performance over time. Users can assess key metrics like engaged minutes and page views, compare different time frames, and identify trends, aiding long-term strategic decisions and content optimization.

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This feature helps measure video engagement by tracking metrics like play rates, starts, and drop-off points. It enables users to understand what resonates with audiences, improving video placement and maximizing viewer retention.

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Chartbeat automatically generates email insights, offering valuable site, section, and author data. These recurring reports highlight audience trends and provide actionable insights, ensuring that teams stay informed and can make data-driven decisions efficiently.

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The multi-site view enables users to track multiple sites from a single dashboard. It offers real-time and historical data for various sites, simplifying the process of managing multiple digital properties and optimizing content strategy across platforms.

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Pros And Cons of Chartbeat Software

Pros

  • Real-time analytics for immediate insights

  • Customizable reporting frequency

  • Helpful for trend spotting

  • Improves audience engagement strategy

  • Great for tracking multiple sites and regions

Cons

  • No option to freeze real-time data

  • Limited integration options

  • Occasional performance lag during high traffic

  • Requires internet connection for full functionality

Chartbeat Software Reviews

Total 8 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

88%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A

Anonymous

Program Development, 1-10 employees

Less than a year

5.0
August 2024

Analytics in real-time is a great thing of this tool

Pros

I really appreciate how Chartbeat provides real time analytics allowing me to instantly understand my audience's behavior and make quick decisions on content.

Cons

The downside is that the interface can feel overwhelming initially, and it takes some time to get comfortable with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Media Production, 500+ employees

Less than a year

5.0
August 2022

A must-have resource for digital reporters

Pros

As a digital reporter, this software is a key part of my daily workflow. I use it to monitor engagement on my stories from the previous day, test various headline options and track how my posts perform throughout the day.

Cons

The search functionality for past data could be better and easier to navigate.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C

Cam

Sports, 51-100 employees

Less than a year

5.0
May 2022

It really outperforms Google Analytics

Pros

The real-time dashboard is significantly better than GA and the ability to receive customized reports via email on a per-author basis is one of its best features.

Cons

In the start it was a bit challenging to understand the differences compared to Google Analytics, but the provided descriptions and the updated FAQ section were very helpful in clearing things up , so no major dislikes!

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

Frequently Asked Questions

Yes, Chartbeat software offers an API.

Chartbeat software supports English.

Chartbeat software integrates with Slack, Gmail and Apple News.

Yes, Chartbeat software has a mobile app.

Chartbeat software price will depend on your business needs. Users can get pricing for a tailormade plan.

The typical users of Chartbeat software are the publishing, e-learning, online media and IT industries.

Chartbeat software offers phone support, chat, email, helpdesk, Knowledge Base and FAQs.