Acumatica Cloud ERP Reviews

Pros

I like that it is web-based so I can access information from nearly anywhere. The search functionality helps me navigate modules quickly which keeps workflows smooth.

Cons

I primarily use Google Chrome and unfortunately the lack of proper multi-browser support has been frustrating, as the tool doesn't work well there.

Pros

After reviewing several ERP options we chose this tool because it was easy to implement and scalable as we grow. I also appreciate the Help system it allowed us to learn many tasks on our own efficiently.

Cons

From what I've seen the Report Designer is the least user-friendly feature. It gets the job done but it's far less simple than other parts of the system.

Pros

In my experience it stays focused on growth and integration. It gives me excellent control over how I use data whether that means bringing in external information or driving actions directly from the platform.

Cons

There are still growth areas especially around real-time, event-driven API interactions which may not meet the needs of more cutting-edge businesses yet.

Pros

Our transition and implementation went very smoothly. We had little time to go live and no staff experienced with ERP systems but Acumatica's user-friendliness made the process possible.

Cons

Nothing really comes to mind that I dislike about ACM. In fact the more I learn about it the more I like it.

Pros

I find the interface very approachable once you learn where everything is located. Navigating feels natural and tasks are easy to complete.

Cons

Understanding how the database tables connect has been challenging for me. Since I've used the tool for less than a year and focus on creating reports, building the ones I need hasn't been easy.

Pros

Switching to this tool was initially intimidating for us especially with long-time users accustomed to old construction accounting software. But ease of use and the platform's functionality for subcontractors with multiple ongoing projects won us over quickly.

Cons

I do have some concerns around billing, WIP and inventory processes but I'm confident we'll work through these as implementation continues.

Pros

What I value is the overall interface and the ability to search for GL accounts by name. Features like sub-jobs, sub-accounts, cost codes, nonstock items and reporting tools make tracking much easier. I especially love the copy and template functions, it saves so much time when repeating invoices or correcting mistakes.

Cons

Not all reports are customizable which has been limiting. I wish aging reports and invoices could be tailored by customer or customer range and user roles feel overly convoluted. Tasks like granting access to add accounts or editing 1099 fields after invoice closure have been difficult.

Pros

The framework stands out for me. This tool offers deep configurability through Generic Inquiries, Reporting, Dashboards and developer tools. Being able to customize the system while treating information as a first-class citizen really sets it apart.

Cons

Submitting issues isn't always easy. I don't want to involve my VAR every time especially when I'm just hoping for a fix in a future release. The feedback site helps but specific scenarios are hard to address and frequent upgrades can feel overwhelming to keep up with.

Pros

I find this platform easy to use for managing business end-to-end, from shopping cart to cash, procure-to-pay and even CRM. Whether you're a distributor, manufacturer, or service provider, it covers all business needs.

Cons

I don't have anything I dislike about this tool at this point.

Pros

My favorite part has been the sandbox environment. It provides a great foundation while allowing us to quickly build and adapt the system to meet our company's specific requirements.

Cons

The reporting tools could be much stronger. Generic Inquiry and Report Writer feel basic and I'd like better cohesion between them, such as easier exports and re-imports through Excel especially when working with catalogs and images.