ChurchTrac Reviews

“accurate giving records

Pros

One thing I really appreciate about it is how accurately it records church contributions. The personalized chart of accounts, layout and related setup options are also very useful and the program is very simple to work with overall.

Cons

The reporting could still use a bit of improvement. Also the way minus signs appear on the expenses side can be a little confusing.

“Really useful tools!

Pros

It handles our accounting, giving and database needs really well. The system is very simple to work with and anytime I need help or have a question the support team responds quickly and gets the issue taken care of right away.

Cons

One area where I still need help is using the software for our website. I honestly have no idea where to begin so a beginner friendly webinar like "Websites for Dummies" would be really helpful for someone like me.

“best value with helpful support

Pros

Compared with other full ChMS options this one offers the best value especially since it includes basic accounting without needing any third party software. The tech support team is very helpful and the webinars have been genuinely useful too.

Cons

The reporting engine is still very basic. There are also times when double entry accounting would be useful and the website tools are quite limited as well.

“affordable church toolkit

Pros

It's rare to come across software that feels this easy while still doing so much. It is thoughtfully built, packed with features, supported by an outstanding team and priced in a way that feels incredibly reasonable. We first signed up thinking we would only use it for our membership roll without realizing how much else was included. Since the cost was low we decided to give it a shot for a year. In less than two weeks we had completely moved over our membership records, accounting (from QuickBooks Online), giving, online donations and even got the Church Connect app up and running. Support has been one of the best parts. I've sent in quite a few questions and every reply has been fast and truly useful. The large youtube library has also been a major benefit not only for learning the basics of the system but also for finding new ways to use it in ministry.

Cons

Honestly the biggest disappointment is that we didn't discover this earlier. For years we were piecing things together with QuickBooks, spreadsheets for membership and a website that was hard to keep updated. Looking back that setup created extra work and probably caused us to miss some opportunities. If I were naming one actual limitation QuickBooks Online does provide more advanced and flexible reporting options. Even so the reports on this platform are still more than capable for most church needs and the benefits in simplicity, all in one integration and affordability easily outweigh that difference.

“helpful records for small churches

Pros

This platform has removed a big chunk of the paperwork from the secretary's workload. It's a really useful option for small churches that still need to maintain the same kinds of records as larger ones and it's very simple to use when tracking member attendance for all church functions.

Cons

Something I'm struggling with is logging visitor attendance at services. When a family is just visiting while away on a holiday trip I don't necessarily want to add all of their information into the main database.

“Excellent value

Pros

Delivers a lot for the price and that value has been one of its biggest strengths. The customer support has also been outstanding. Over time I've been able to replace several different programs and manage everything in one place instead. It's very user friendly and doesn't take long to learn. The reporting tools have been especially helpful from preparing tax returns to tracking where the ministry is headed. Member management has also been a real asset.

Cons

A limitation is the donation setup since members currently don't have more than one giving option. Besides Stripe it would be really helpful if this software also allowed links for contributions through CashApp, PayPal and Venmo.

“Quick to learn

Pros

Interface is user friendly, it's simple to use and correcting mistakes is very easy. Even without any previous experience using the software it didn't take long to learn.

Cons

One thing I'd like to see improved is the ability to add two lines to a customer's giving or pledging at once instead of having to enter them one line at a time.

“church focused tools!

Pros

Putting together a 5-star review for the software feels deserved because they handle so many things exceptionally well. The first thing that drew us in was that it was built specifically for churches. We originally began searching for nothing more than a replacement for our accounting software. This stood out right away because the subscription price (including the accounting tools we needed) was lower than many other accounting programs on the market. It delivered far more than accounting by including a very capable and strong church management system. Another big reason we chose this was the outstanding support they offer. Beyond regular phone support they provide webinars, youtube videos, online tutorials and a full online user guide. After watching a few of their presentations it became clear that their help goes well beyond basic software assistance. It really feels like they offer ministry guidance too almost as if you've brought in a consulting team to help your church operate in a more organized, effective and efficient way while also offering plenty of encouragement along the way.

Cons

We've been in the middle of transitioning to the software for about a month and up to this point we really haven't run into any negative issues. It takes some time to get used to at the beginning but it's hard to say what more they could realistically do to make that process go faster.

“helpful team and simple setup

Pros

Getting started has been very easy. Since we're still new to it that has mattered a lot and their team has been outstanding throughout the process.

Cons

It's still early so there really hasn't been anything to dislike yet. Any time we've had questions or even caused issues ourselves their team has been there to answer them and guide us through it.

“Outstanding value

Pros

Compared with other church management tools in this price range this delivers far more value. A lot of competing products charge two or three times as much for the same core features. Their support team is the best I've worked with. Between the extensive online help articles, an expanding video library and support tickets that get answered almost right away, getting help has never been an issue. I've used this software for over five years and during that time they've kept updating and improving it while holding the price steady. It feels like the product keeps getting better without costing more.

Cons

Integrating Twilio was difficult and in the end I wish I had chosen a different route. That area still needs work and the same goes for the email campaign manager overall.

“powerful reports for church tracking

Pros

Built specifically with churches in mind it includes pretty much everything needed to keep up with what's going on in the church. The reporting tools are one of the best parts and the custom report feature is especially valuable.

Cons

Pricing feels a little high for a smaller church especially when not all of the features are being used. It would be better if it offered different versions of the database since we only use about half of what the full program includes.

“Affordable all in one church tools

Pros

Budget wise this has been a must have for our small church. It lets us handle giving, accounting, mass texts/emails and member records all in one place which helps us cover everything we need without overspending. The customer support is also better than what we've seen from other major software providers. Also the website and phone app options through Connect have been another huge cost saver for us.

Cons

The reports section can feel a little limited at times. I also wish the 2-factor authentication gave the option to use a separate voice number instead of relying only on the user's email/text setup. When my phone carrier had a nationwide outage for 24 hours I was completely locked out of logging in.

“so user friendly and supportive

Pros

Everything about it feels very user friendly. The training videos are excellent and the staff has been incredibly helpful whenever questions come up. Even the Zoom call was a real blessing.

Cons

Having the ability to print deposit slips that include all of our giving information for the bank would make the software even better. That would be a really helpful feature especially since our bank has come to appreciate having that.

“beginner friendly!

Pros

Simple to get started with and the setup process didn't take much effort. Everything in the program feels very easy and self explanatory so even someone completely new can begin using it right away.

Cons

I haven't come across any downsides. After using it for several years I still can't think of a single real complaint.

“Wonderfully practical

Pros

Right from the start it has been simple to work with and clearly built around the needs of churches. The pricing is based on church size which has been especially helpful for a smaller church like ours. Online giving connects automatically with this software and our Ministry Safe usage ties in as well. On the rare times we've needed assistance customer support has responded quickly and there are also helpful tutorial topics available on youtube. The updates have been genuinely useful and consistently make the platform even more user friendly. The reporting tools also make it very convenient to prepare financial reports and year end giving statements. Even though it currently includes more features than our church is using it's reassuring to know those tools are already there for us as we continue to grow.

Cons

We can't think of anything we dislike about it. It has been such a blessing for our ministry. Keep up the excellent work!

“Complete church management win

Pros

Having everything in one place is a huge plus. It lets us handle so many parts of running the church from a single system. The banking tools, texting and email features, check-in system and people management have all been especially useful.

Cons

A few parts of the website and app design are not the most user friendly but customer service does an excellent job helping us work through any confusion.

“helpful training

Pros

Whenever I have a question the customer support team gets back to me with an answer within 24 hours which has been really reliable. The training videos are also very helpful.

Cons

Budgeting side still needs improvement. Categories where money comes in and goes out especially when part of it is budgeted are not properly reflected in the budget.

“all-in-one ministry favorite

Pros

From the beginning it has gone beyond what we expected. It's simple to use and really performs well across the board. Everything from member tracking to giving, communication and event planning is laid out in an organized easy way that clearly reflects real ministry needs.

Cons

Nothing comes to mind right now. I can't think of anything about it that I've liked the least.

“User friendly setup

Pros

The interface feels user friendly and after watching the tutorial videos on how certain tabs work everything became much easier to work with. It's been a positive experience overall.

Cons

A few features were harder to locate than I expected so I had to reach out to customer service for assistance. I also wish there were an option to set up direct deposit for our staff.

“Responsive support

Pros

Vdeo training has been excellent and the support team has replied to the tickets I submitted very quickly. I'm really looking forward to being fully set up by 1st Jan 2026 and starting to use all of the modules.

Cons

I've run into some trouble while setting up my income and expense accounts. I'm going to give it another try and if it still doesn't work out I'll ask them to upload what I need from a spreadsheet.

“Clear workflow

Pros

Was pretty simple to start off with. Anyone with a business background can pick it up without much trouble and the initial setup feels use friendly and simple to work through.

Cons

I'd like to have a bit more flexibility in the report formatting. At times I'd prefer to use "fund" instead of "account."

“great church admin toolkit

Pros

It has been a great addition to our ministry. It's simple to pick up, well organized and full of features that truly make church administration more manageable. Whether it's tracking attendance, handling contributions, scheduling volunteers or keeping member records current it all works together really well. One of the biggest positives has been how user friendly everything feels. Our team was able to start using it quickly without feeling overloaded. The built in communication tools save a lot of time and the custom reporting options have given us better insight into how to support and serve our congregation. Support has been excellent too. Whenever we've needed help their team has replied promptly and with genuine care.

Cons

Took some time to figure out initially but aside from that this software is polished, useful and thoughtfully built!

“perfect church fit !

Pros

From the start it has covered just about everything our church needs aside from payroll. Even with that excluded it offers tremendous value. The support team has been outstanding as well. Every email I sent was answered very quickly and the training videos included with support made it simple to learn because the software is very user friendly. I even sent over an Excel file with our church membership details and they had it uploaded within two hours. Overall it has been an excellent experience.

Cons

I really do not have any complaints. As mentioned it does not include payroll but I was not expecting or needing that feature to be part of the system.

“excellent value for churches

Pros

If you're looking for the most value for your money this software stands out as one of the best all in one church management tools available. It's practical, covers everything in one place and doesn't take much effort to get up and running.

Cons

The platform is something I really appreciate but it does take a bit of time to learn how to use it to its full potential. The card system works really well too especially after everything is properly set up.

“reliable membership

Pros

After using it for many years I can say it has been a very affordable and dependable option for us. The support team has been consistently helpful even when I have asked questions that probably seemed obvious. As the main person using it I've been able to manage our membership records and pledge giving without trouble. The reporting tools are easy and many times I've been able to pull up needed information very quickly. We also have not run into any problems with online giving and I feel completely confident keeping our information in the CT system. We just have not used the accounting module.

Cons

Not an issue of the software itself but mostly from our side: I have had a hard time getting more people to use the online application in any part of the system. Since many in our congregation are older technology is simply not something they naturally want to use. I need to keep looking for better ways to show them how useful the information in this could be for them and that continues to be an ongoing goal.

“Instant help for church finances

Pros

Serving as our church treasurer without any formal accounting background I really appreciate how quickly I can get answers whenever I have a question. That kind of immediate support has been the biggest benefit of using this software. Thanks a lot!!

Cons

I still have not figured out how to create my own forms yet. I'm sure there's something on the website that explains it and I plan to look it up later.

“Friendly interface

Pros

One of the best parts is the affordable cost and the user friendly interface which makes everything easy to use. The QR code for church connect is especially helpful and I also really appreciate the cards landing page.

Cons

A point of confusion has been the premium features we paid for since we now have to pay separately to use services like Twilio and Mailchimp (we originally thought were included with the subscription)

“stress free software

Pros

Using it feels stress free and moving between sections is simple when I need to find something quickly. The customer service team also responds promptly and is always willing to help.

Cons

It would be better if the monthly totals showed the totals at the end for gross amounts received, fee charges and net amounts.

“Excellent church management value

Pros

Back when I helped support a church we relied on this software to keep up with members and the church's work and it was genuinely useful for both the consultants and the leadership team. The access controls, security tools, communication options, banking transaction features and reporting all come together really well and the reports make the information much easier to understand. Overall it offers strong value for the price and works well for both everyday users and administrators.

Cons

I've heard from some people that they ran into issues with the software but personally I love using it and didn't come across anything that felt like a dealbreaker.

“clean layout!

Pros

It covers everything we need to manage our church's finances and membership records and then some. The layout is clean and easy, it's simple to work with and the support resources are excellent.

Cons

Very little I dislike about the software. If I could change one thing (and I've mentioned this to the developers a couple of times) it would be adding automation options for quarterly and semi annual tasks instead of only daily, weekly, monthly or yearly. Having to remember when to pause and restart automations for those quarterly and semi annual transactions just to avoid rebuilding them every time is hard to keep track of and easy to miss. When that happens reconciling the finances gets more complicated because the transactions in the software don't always line up with what's actually showing in the bank accounts.