ChurchTrac Reviews

Pros

One thing I really appreciate about it is how accurately it records church contributions. The personalized chart of accounts, layout and related setup options are also very useful and the program is very simple to work with overall.

Cons

The reporting could still use a bit of improvement. Also the way minus signs appear on the expenses side can be a little confusing.

Pros

It handles our accounting, giving and database needs really well. The system is very simple to work with and anytime I need help or have a question the support team responds quickly and gets the issue taken care of right away.

Cons

One area where I still need help is using the software for our website. I honestly have no idea where to begin so a beginner friendly webinar like "Websites for Dummies" would be really helpful for someone like me.

Pros

Compared with other full ChMS options this one offers the best value especially since it includes basic accounting without needing any third party software. The tech support team is very helpful and the webinars have been genuinely useful too.

Cons

The reporting engine is still very basic. There are also times when double entry accounting would be useful and the website tools are quite limited as well.

Pros

It's rare to come across software that feels this easy while still doing so much. It is thoughtfully built, packed with features, supported by an outstanding team and priced in a way that feels incredibly reasonable. We first signed up thinking we would only use it for our membership roll without realizing how much else was included. Since the cost was low we decided to give it a shot for a year. In less than two weeks we had completely moved over our membership records, accounting (from QuickBooks Online), giving, online donations and even got the Church Connect app up and running. Support has been one of the best parts. I've sent in quite a few questions and every reply has been fast and truly useful. The large youtube library has also been a major benefit not only for learning the basics of the system but also for finding new ways to use it in ministry.

Cons

Honestly the biggest disappointment is that we didn't discover this earlier. For years we were piecing things together with QuickBooks, spreadsheets for membership and a website that was hard to keep updated. Looking back that setup created extra work and probably caused us to miss some opportunities. If I were naming one actual limitation QuickBooks Online does provide more advanced and flexible reporting options. Even so the reports on this platform are still more than capable for most church needs and the benefits in simplicity, all in one integration and affordability easily outweigh that difference.

Pros

This platform has removed a big chunk of the paperwork from the secretary's workload. It's a really useful option for small churches that still need to maintain the same kinds of records as larger ones and it's very simple to use when tracking member attendance for all church functions.

Cons

Something I'm struggling with is logging visitor attendance at services. When a family is just visiting while away on a holiday trip I don't necessarily want to add all of their information into the main database.

Pros

Delivers a lot for the price and that value has been one of its biggest strengths. The customer support has also been outstanding. Over time I've been able to replace several different programs and manage everything in one place instead. It's very user friendly and doesn't take long to learn. The reporting tools have been especially helpful from preparing tax returns to tracking where the ministry is headed. Member management has also been a real asset.

Cons

A limitation is the donation setup since members currently don't have more than one giving option. Besides Stripe it would be really helpful if this software also allowed links for contributions through CashApp, PayPal and Venmo.

Pros

Interface is user friendly, it's simple to use and correcting mistakes is very easy. Even without any previous experience using the software it didn't take long to learn.

Cons

One thing I'd like to see improved is the ability to add two lines to a customer's giving or pledging at once instead of having to enter them one line at a time.

Pros

Putting together a 5-star review for the software feels deserved because they handle so many things exceptionally well. The first thing that drew us in was that it was built specifically for churches. We originally began searching for nothing more than a replacement for our accounting software. This stood out right away because the subscription price (including the accounting tools we needed) was lower than many other accounting programs on the market. It delivered far more than accounting by including a very capable and strong church management system. Another big reason we chose this was the outstanding support they offer. Beyond regular phone support they provide webinars, youtube videos, online tutorials and a full online user guide. After watching a few of their presentations it became clear that their help goes well beyond basic software assistance. It really feels like they offer ministry guidance too almost as if you've brought in a consulting team to help your church operate in a more organized, effective and efficient way while also offering plenty of encouragement along the way.

Cons

We've been in the middle of transitioning to the software for about a month and up to this point we really haven't run into any negative issues. It takes some time to get used to at the beginning but it's hard to say what more they could realistically do to make that process go faster.

Pros

Getting started has been very easy. Since we're still new to it that has mattered a lot and their team has been outstanding throughout the process.

Cons

It's still early so there really hasn't been anything to dislike yet. Any time we've had questions or even caused issues ourselves their team has been there to answer them and guide us through it.

Pros

Compared with other church management tools in this price range this delivers far more value. A lot of competing products charge two or three times as much for the same core features. Their support team is the best I've worked with. Between the extensive online help articles, an expanding video library and support tickets that get answered almost right away, getting help has never been an issue. I've used this software for over five years and during that time they've kept updating and improving it while holding the price steady. It feels like the product keeps getting better without costing more.

Cons

Integrating Twilio was difficult and in the end I wish I had chosen a different route. That area still needs work and the same goes for the email campaign manager overall.

Pros

Built specifically with churches in mind it includes pretty much everything needed to keep up with what's going on in the church. The reporting tools are one of the best parts and the custom report feature is especially valuable.

Cons

Pricing feels a little high for a smaller church especially when not all of the features are being used. It would be better if it offered different versions of the database since we only use about half of what the full program includes.

Pros

Budget wise this has been a must have for our small church. It lets us handle giving, accounting, mass texts/emails and member records all in one place which helps us cover everything we need without overspending. The customer support is also better than what we've seen from other major software providers. Also the website and phone app options through Connect have been another huge cost saver for us.

Cons

The reports section can feel a little limited at times. I also wish the 2-factor authentication gave the option to use a separate voice number instead of relying only on the user's email/text setup. When my phone carrier had a nationwide outage for 24 hours I was completely locked out of logging in.

Pros

Everything about it feels very user friendly. The training videos are excellent and the staff has been incredibly helpful whenever questions come up. Even the Zoom call was a real blessing.

Cons

Having the ability to print deposit slips that include all of our giving information for the bank would make the software even better. That would be a really helpful feature especially since our bank has come to appreciate having that.

Pros

Simple to get started with and the setup process didn't take much effort. Everything in the program feels very easy and self explanatory so even someone completely new can begin using it right away.

Cons

I haven't come across any downsides. After using it for several years I still can't think of a single real complaint.

Pros

Right from the start it has been simple to work with and clearly built around the needs of churches. The pricing is based on church size which has been especially helpful for a smaller church like ours. Online giving connects automatically with this software and our Ministry Safe usage ties in as well. On the rare times we've needed assistance customer support has responded quickly and there are also helpful tutorial topics available on youtube. The updates have been genuinely useful and consistently make the platform even more user friendly. The reporting tools also make it very convenient to prepare financial reports and year end giving statements. Even though it currently includes more features than our church is using it's reassuring to know those tools are already there for us as we continue to grow.

Cons

We can't think of anything we dislike about it. It has been such a blessing for our ministry. Keep up the excellent work!

Pros

Having everything in one place is a huge plus. It lets us handle so many parts of running the church from a single system. The banking tools, texting and email features, check-in system and people management have all been especially useful.

Cons

A few parts of the website and app design are not the most user friendly but customer service does an excellent job helping us work through any confusion.

Pros

Whenever I have a question the customer support team gets back to me with an answer within 24 hours which has been really reliable. The training videos are also very helpful.

Cons

Budgeting side still needs improvement. Categories where money comes in and goes out especially when part of it is budgeted are not properly reflected in the budget.

Pros

From the beginning it has gone beyond what we expected. It's simple to use and really performs well across the board. Everything from member tracking to giving, communication and event planning is laid out in an organized easy way that clearly reflects real ministry needs.

Cons

Nothing comes to mind right now. I can't think of anything about it that I've liked the least.

Pros

The interface feels user friendly and after watching the tutorial videos on how certain tabs work everything became much easier to work with. It's been a positive experience overall.

Cons

A few features were harder to locate than I expected so I had to reach out to customer service for assistance. I also wish there were an option to set up direct deposit for our staff.

Pros

Vdeo training has been excellent and the support team has replied to the tickets I submitted very quickly. I'm really looking forward to being fully set up by 1st Jan 2026 and starting to use all of the modules.

Cons

I've run into some trouble while setting up my income and expense accounts. I'm going to give it another try and if it still doesn't work out I'll ask them to upload what I need from a spreadsheet.