softwareConstant Contact Software Reviews
10 Reviews
Overall Rating
4.3
10 Reviews
Rating Distribution
5
(5)
4
(3)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.3
10 Reviews
Rating Distribution
5
(5)
4
(3)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Reaching donors was never easier
Reaching donors was never easier
Pros
From recruiting team members for upcoming projects, the ability to send videos, the choice to pick your own from the ever-growing gallery of layouts to sending out mass emails, Constant Contact does it all. Their customer support and tech staff have been consistently helpful throughout our journey with the solution. What’s more, it also supports integration with Donor Perfect.
Cons
I love everything about Constant Contact. Especially the email preview feature which lets me see what the end result will look like. What a wonderful concept!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Ashley
CERT International, 2-10 employees employees
Aug 15, 2019
Great email marketing tool
Great email marketing tool
Pros
Our experience with Constant Contact has been spotless and just brilliant. The user interface is very neatly designed, navigation through the whole system is very convenient. Creating campaigns, storing, copying and monitoring them has never been easier. It allows you to segment customers into email lists based on their demographics and other information, which helps us target our emails a lot better. Highly comprehensive and useful reporting and statistics are provided for each campaign. GREAT tech support staff too.
Cons
There isn’t sufficient availability of images and email templates for different types of events.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Andrew
Manderley On The Green, 11-50 employees employees
Aug 13, 2019
great platform to connect with audience
great platform to connect with audience
Pros
Constant Contact is really simple to use with so many useful functions. It has been beneficial in connecting our audience with the events we have coming up. I particularly love the cross-posting to Facebook.
Cons
I wish they had spell check and link checking tools to proofread your content
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Kara
CMDance , 2-10 employees employees
Aug 11, 2019
great solution for entrepreneurs
great solution for entrepreneurs
Pros
CC is a great platform to connect with your customers and promote your business. it allows me to schedule my posts from newsletters and keep up a presence effortlessly.
Cons
I have no complaints with Constant Contact so far. works like a dream.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Amy
Amys Sweet Treats, 1 employee employees
Aug 10, 2019
better than our current solution
better than our current solution
Pros
The email templates are very well designed. a reliable, simple and straight forward solution.
Cons
the design tools sometimes exhibited malfunctions but no major issues.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Katy
Farm & Ranch Publishing, L.L.C., 2-10 employees employees
Aug 09, 2019
dated and aged
dated and aged
Pros
Constant Contact offers much ease of use but the functions it offers are now dated and need advancement so we have switched to a competitor vendor.
Cons
They started off really well but the internet world keeps evolving with ever new trends and shifts in dynamics yet Constant Contact does not do anything to accommodate them. And for all these outdated tools, we were being charged more. Switching to MailChimp has been a great decision on our part.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Jed
LifeHouse Denver Church, 2-10 employees employees
Aug 09, 2019
a great email marketing campaign
a great email marketing campaign
Pros
Very user-friendly and intuitive. a great tool to keep customers up to date. a lot of attractive and professional-looking email templates.
Cons
Good for non-techie users but for people with design experience, the templates can seem limiting.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
jacob
Crazy Daves Fireworks, 2-10 employees employees
Aug 08, 2019
Constant Contact is amazing
Constant Contact is amazing
Pros
An intuitive, well organized and efficient tool for brand promotion and email marketing. It has many attractive features and email design templates to offer. You can build marketing lists in the system with total ease. The best part is, you can get started almost immediately as it requires no elaborate setup or training.
Cons
There aren’t as many as advanced features as other ESPs offer in terms of code visibility and the ability to alter designs from backend coding.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Sukanya
Greater United Way, 501-1,000 employees employees
Aug 06, 2019
Amazing solution. No training required!
Amazing solution. No training required!
Pros
A solution so compact and comprehensive and so user-friendly, even a non-tech savvy person can easily learn to use it in a short time. We utilize Constant Contact in a non-profit setting to help us deliver news to our contacts and members as well as get the word out for event promotions. It also serves as the email front page to our site. It is intuitive, offers a selection of pre-built templates, error-reporting, marketing analysis features and much more.
Cons
Does not support pdf attachments in emails. It would be nice if they provided multi-page newsletters.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lisa
OSIA, 2-10 employees employees
Aug 06, 2019
email marketing made easy
email marketing made easy
Pros
We use Constant Contact to create and send out weekly newsletters to a thousand members. CC offers innovative, adaptable features and the ability to create your own. It is super easy to create or even copy a newsletter format. We trust it completely to always deliver the mails as scheduled, without failure.
Cons
Editing buttons can sometimes go wayward but are fixed soon enough.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Kim
Parent Teacher Organization , 201-500 employees employees
Aug 05, 2019
Filters
Reaching donors was never easier
Reaching donors was never easier
Pros
From recruiting team members for upcoming projects, the ability to send videos, the choice to pick your own from the ever-growing gallery of layouts to sending out mass emails, Constant Contact does it all. Their customer support and tech staff have been consistently helpful throughout our journey with the solution. What’s more, it also supports integration with Donor Perfect.
Cons
I love everything about Constant Contact. Especially the email preview feature which lets me see what the end result will look like. What a wonderful concept!
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Ashley
CERT International, 2-10 employees employees
Aug 15, 2019
Great email marketing tool
Great email marketing tool
Pros
Our experience with Constant Contact has been spotless and just brilliant. The user interface is very neatly designed, navigation through the whole system is very convenient. Creating campaigns, storing, copying and monitoring them has never been easier. It allows you to segment customers into email lists based on their demographics and other information, which helps us target our emails a lot better. Highly comprehensive and useful reporting and statistics are provided for each campaign. GREAT tech support staff too.
Cons
There isn’t sufficient availability of images and email templates for different types of events.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Andrew
Manderley On The Green, 11-50 employees employees
Aug 13, 2019
great platform to connect with audience
great platform to connect with audience
Pros
Constant Contact is really simple to use with so many useful functions. It has been beneficial in connecting our audience with the events we have coming up. I particularly love the cross-posting to Facebook.
Cons
I wish they had spell check and link checking tools to proofread your content
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9
Kara
CMDance , 2-10 employees employees
Aug 11, 2019
great solution for entrepreneurs
great solution for entrepreneurs
Pros
CC is a great platform to connect with your customers and promote your business. it allows me to schedule my posts from newsletters and keep up a presence effortlessly.
Cons
I have no complaints with Constant Contact so far. works like a dream.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Amy
Amys Sweet Treats, 1 employee employees
Aug 10, 2019
better than our current solution
better than our current solution
Pros
The email templates are very well designed. a reliable, simple and straight forward solution.
Cons
the design tools sometimes exhibited malfunctions but no major issues.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Katy
Farm & Ranch Publishing, L.L.C., 2-10 employees employees
Aug 09, 2019
dated and aged
dated and aged
Pros
Constant Contact offers much ease of use but the functions it offers are now dated and need advancement so we have switched to a competitor vendor.
Cons
They started off really well but the internet world keeps evolving with ever new trends and shifts in dynamics yet Constant Contact does not do anything to accommodate them. And for all these outdated tools, we were being charged more. Switching to MailChimp has been a great decision on our part.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Jed
LifeHouse Denver Church, 2-10 employees employees
Aug 09, 2019
a great email marketing campaign
a great email marketing campaign
Pros
Very user-friendly and intuitive. a great tool to keep customers up to date. a lot of attractive and professional-looking email templates.
Cons
Good for non-techie users but for people with design experience, the templates can seem limiting.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
jacob
Crazy Daves Fireworks, 2-10 employees employees
Aug 08, 2019
Constant Contact is amazing
Constant Contact is amazing
Pros
An intuitive, well organized and efficient tool for brand promotion and email marketing. It has many attractive features and email design templates to offer. You can build marketing lists in the system with total ease. The best part is, you can get started almost immediately as it requires no elaborate setup or training.
Cons
There aren’t as many as advanced features as other ESPs offer in terms of code visibility and the ability to alter designs from backend coding.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Sukanya
Greater United Way, 501-1,000 employees employees
Aug 06, 2019
Amazing solution. No training required!
Amazing solution. No training required!
Pros
A solution so compact and comprehensive and so user-friendly, even a non-tech savvy person can easily learn to use it in a short time. We utilize Constant Contact in a non-profit setting to help us deliver news to our contacts and members as well as get the word out for event promotions. It also serves as the email front page to our site. It is intuitive, offers a selection of pre-built templates, error-reporting, marketing analysis features and much more.
Cons
Does not support pdf attachments in emails. It would be nice if they provided multi-page newsletters.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Lisa
OSIA, 2-10 employees employees
Aug 06, 2019
email marketing made easy
email marketing made easy
Pros
We use Constant Contact to create and send out weekly newsletters to a thousand members. CC offers innovative, adaptable features and the ability to create your own. It is super easy to create or even copy a newsletter format. We trust it completely to always deliver the mails as scheduled, without failure.
Cons
Editing buttons can sometimes go wayward but are fixed soon enough.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Kim
Parent Teacher Organization , 201-500 employees employees
Aug 05, 2019