Creatio Reviews
Total 46 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars28%
3
Stars2%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Richard
Computer Software, 1-10 employees
More than a year
“bpm'online CRM with business process managment is right for SMB market
Pros
The user interface and organization of the system allow me to personalize and customize it, instead of using different tools for sales, marketing, customer service, and operations. This leads to accelerated business transformation.
Cons
Reporting generation tools are essential, although analytical dashboards and data export capabilities meet most business needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
More than a year
“Excellent technological execution of the buggy product
Pros
The platform is easily customizable with excellent support from the technical side.
Cons
We've encountered numerous bugs; new updates sometimes override fixes, rendering the software temporarily unusable until patches are applied.
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
7
Functionality
5
Daniel
Computer Software, 11-50 employees
Less than 6 months
“With much to improve, but proven alternative.
Pros
The simple and basic user interface is ideal for anyone using BPM as serious management for business processes. The BPM tool is solid, allowing me to design and implement any slightly simple process. Since the coding is automated in the background, I can focus on the technical and procedural management of each project.
Cons
At a technical level, frequent updates are necessary. While it boasts basic yet powerful features, its larger competitors offer truly robust tools for creating reliable BPM flows. Integration with external services still needs development.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
5
Functionality
8
Salvador
Information Technology and Services, 1-10 employees
More than a year
“Best CRM for medium and big size companies
Pros
Creatio is supported by a powerful BPM engine, providing maximum flexibility for sales, marketing, and support processes. It can also be expanded with new applications from its marketplace. In a very short time, my company can sell in a highly productive way.
Cons
Application data loads slowly, impacting execution speed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Antonio
Computer Software, 11-50 employees
Less than 6 months
“Adaptive
Pros
The flexibility of creating BPM processes and work areas allows me to organize information throughout the entire system.
Cons
It's crucial to track changes from the outset; otherwise, it can be difficult to backtrack.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Flavio
Marketing and Advertising, 11-50 employees
More than a year
“Happy business Partner/Happy Customer in the Insurance Industry
Pros
It is easy to use. I was able to customize and adjust it based on my specific needs and goals for my clients. The business process platform is a huge advantage.
Cons
Frankly, it's hard to find anything to criticize about the platform. Despite minor issues during the initial implementation stages, the support team quickly resolved them. The system's versatility and customization options mean almost all business tasks can be tackled using its flexible tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10