Creatio

The Ideal CRM Solution For Business

Pros

It handles my CRM needs effectively and makes customer service issues easy to manage.

Cons

There are no downsides to mention. Creatio CRM makes everything incredibly simple and user-friendly.

Recommended

Pros

The team at customer service quickly finds a solution and is always willing to help with anything.

Cons

It's challenging to revert here after making any initial changes.

Top Notch CRM

Pros

I appreciate the ease of use and the ability to quickly learn how to customize the solution myself instead of relying on a super technical resource.

Cons

Originally, the UI seemed a bit outdated, but with the new Freedom UI, it now feels like a cutting-edge CRM.

Review about Creatio CRM

Pros

I am impressed with its capabilities and ease of use.

Cons

It's difficult to dislike something that simplifies your life.

Impressive, user friendly CRM tool that streamlines your sales process in no time!

Pros

It's easy to customize, fully integrated, and has ongoing development with a great support team!

Cons

We haven't encountered any cons. Our experience has been entirely positive.

Version Updates Cause Issues

Pros

At this moment, I can't think of many aspects to mention or critique. If anything, it just speaks to how seamlessly the platform integrates into our daily operations, making it difficult to pinpoint any significant drawbacks or additional features that we might need. The overall experience has been quite satisfactory, leaving me with little to add.

Cons

We've had issues with version updates affecting our apps, and the Freedom UI appearing unexpectedly for clients despite deactivation. Creatio Support hasn't been very helpful; it often takes several explanations for them to understand.

Great platform, easy to navigate.

Pros

It's clear to navigate and has a great user experience. It's also very customizable. I can create anything in the folders, types, customers, etc.

Cons

Occasionally, we've faced issues with the scheduled emails feature. For some reason, emails didn't send as expected. Overall, though, we don't have much to complain about.

Solid, Comprehensive, but Not Perfect

Pros

There are lots of advanced features available, and I can customize the dashboards however I like. Great overall for daily CRM users.

Cons

Loading times can be lengthy, and navigating through all the features can be confusing. If you only use the CRM once a week, it might be challenging. Daily users, however, will likely grasp the interface quicker. While no CRM is perfect, Creatio could definitely enhance its user interface.

The Perfect Business CRM Solution For Business

Pros

Creatio CRM comes with the best CRM features and is very capable when it comes to lead tracking and management. To make marketing easy, it features top email marketing capabilities and is also good as a sales force automation solution.

Cons

I haven't encountered any major concerns with Creatio CRM.

Creatio has everything we need

Pros

The standout features include automation tools and seamless integrations with other applications. Creatio also deserves praise for its proactive approach to customer feedback, continuously adapting and improving their platform based on user suggestions, which is truly outstanding.

Cons

The platform offers extensive options for customization, integrating third-party applications, and managing data. However, this breadth of functionality can be overwhelming for beginners. Figuring out where to start and how to fully utilize the tool's capabilities can be challenging due to the numerous features.