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Customer Service Software

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Popular Customer Service Software

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Company Size
1-10 Employees
11-50 Employees
51-100 Employees
101-500 Employees
500+ Employees
Price
$
$$
$$$
Features
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
Customer Communication Tracking
Email Integration
Customer Segmentation
Deal Pipeline Management
Customer Service/Support
Social Media Integration

99 Review(s)

Pipeliner CRM

Elevate your business with Pipeliner CRM. Experience high adoption rates, reduced costs, and rapid returns on investment. Its user-friendly interface, streamlined workflows, and fast deployment process make us the ideal choice for businesses aiming for success.

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82 Review(s)

SuperOffice CRM

SuperOffice CRM is a robust customer relationship management (CRM) solution that helps businesses elevate customer relationship efficiency. From small startups to global enterprises, the software helps to drive revenue growth, empower exceptional customer satisfaction, and ensure long-term success. Optimize your customer relations with SuperOffice CRM today.

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77 Review(s)

Meritto

Meritto facilitates a Student Recruitment and Enrollment Operating System for educational institutions worldwide. Its robust enrollment functionality streamlines processes from inquiry to payment, enhancing student experiences. Despite potentially high costs for smaller institutions, Meritto provides automated admissions, streamlined data management, and intuitive analytics for targeted decision-making and efficiency in education.

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67 Review(s)

Pipedrive CRM

Pipedrive CRM streamlines the entire sales process with its advanced features like leads inbox and revenue forecasting. The software makes it easy for teams to manage leads, improve customer relationships, and track deals effectively. Despite the tricky customization, Pipedrive is a reliable choice for businesses looking to improve sales efficiency.

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50 Review(s)

ConnectWise Control

ConnectWise ScreenConnect (formerly ConnectWise Control) offers an operations management solution for remote support, access, and meetings. It is a connected hub for technicians and customers, providing solutions without traditional communication. Despite the cost constraints, users find it excelling in remote connections, file transfers, and swift access.

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47 Review(s)

Really Simple Systems CRM Software

Really Simple Systems is specifically designed for small B2B businesses, providing essential tools for efficient sales and marketing management. It streamlines complex applications, making them implementable at an affordable cost. The goal is to offer a user-friendly CRM platform that meets targeted needs of organizations, ensuring effective business management.

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30 Review(s)

LeadMaster

LeadMaster CRM is your strategic partner for efficient lead management. With features like lead generation, nurturing, and analytics, it streamlines sales processes, enhances efficiency, and drives growth. Explore the possibilities with LeadMaster now and supercharge your lead management. 

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30 Review(s)

Aircall

Aircall provides a reliable, user-friendly communication platform for sales and support teams. The software integrates with major CRMs and essential business tools. While a simpler exit process could enhance conference call management, Aircall offers a quick setup and intuitive interface. Moreover, Aircall supports AI tools to eliminate several manual tasks.

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25 Review(s)

SharpSpring from Constant Contact Software

SharpSpring software is a marketing and sales platform designed to help businesses grow their pipeline, nurture leads, and close deals through increased conversions. While the systems’ visual email builder can be meticulous, occasionally demanding direct code edits, it does provide attractive templates for creating impactful sales emails.

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25 Review(s)

PracticePanther Legal Software

PracticePanther streamlines law practice management, task automation and productivity escalation. It offers the benefits of a full-time employee at a minimal cost. The software extends user-friendly features, excellent support, and well-ordered updates to increase efficiency for law offices of any size.

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25 Review(s)

Streak Software

Streak enables organizations to oversee projects and fundraising campaigns within Gmail. It facilitates sharing invitation links across departments with employee permissions, while performance reports offer valuable insights into product development and sales. Support response times are inconsistent, often requiring follow-ups, yet the platform is continuously evolving by enhancing its features.

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25 Review(s)

BoomTown Software

Boomtown software offers tailored marketing and sales automation solutions for real estate. Brokers can customize lead generation websites, manage leads efficiently, and monitor team performance via a multi-device SaaS platform. While comprehensive training is needed for optimal use, the platform is user-friendly and well-structured.

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25 Review(s)

EngageBay

EngageBay is an all-in-one CRM software that will elevate your business. Integrate CRM, marketing automation, and customer support effortlessly. Although there are limited integration options with other apps, but this software will efficiently streamline operations, optimize customer interactions, and boost productivity with a unified platform designed for success.

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25 Review(s)

Vtiger CRM

Vtiger boasts an AI-powered CRM solution, enabling organizations to maximize growth by aligning their marketing, sales, and support teams with ease. Its collective customer data empowers businesses to make informed decisions by simplifying CRM processes, making it an effective tool for uninterrupted operations and strong customer management.

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25 Review(s)

PhaseWare Tracker

The PhaseWare Tracker Suite integrates issue tracking, knowledge base, and workflow automation in one solution. The software helps businesses by saving time and scaling from basic ticketing to full customization, focusing on better support for customers.

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24 Review(s)

SugarCRM Software

SugarCRM's advanced CRM platform enhances customer interactions and accelerates sales. It features user-friendly dashboards, detailed reports, selling strategies, AI-driven analytics, and a mobile app for smooth operations. While navigation improvements are warranted, the system offers 24/7 support and user forums for prompt issue resolution and knowledge sharing.

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23 Review(s)

InfoFlo

Infoflo transforms business operations with its all-in-one solution, optimizing customer relationships through lead tracking, communication management, and centralized data storage. Boost productivity and forge lasting connections. Elevate your business now with Infoflo!

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21 Review(s)

Calabrio ONE

Calabrio ONE transforms your contact center experience by providing intuitive workforce optimization tools. While slow updates occasionally occur, Calabrio ONE remains a reliable and user-friendly platform ensuring smooth services. It allows seamless call recording and insightful analytics that empower your team to excel and deliver exceptional customer service.

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21 Review(s)

CallHippo

CallHippo is a cloud-based virtual phone system designed for businesses of all sizes. It helps teams manage calls efficiently with features like call forwarding and analytics. While its pricing may not suit smaller teams, its ease of use and global capabilities offer strong value.

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16 Review(s)

RingCentral Contact Center

RingCentral Contact Center helps businesses improve customer engagement with advanced, AI-enabled communication tools. Although its finance tools might respond slowly, it provides reliable engagement and outbound services. RingCentral Contact Center brings omnichannel support, team collaboration features, and seamless integrations to elevate customer service for businesses. 

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16 Review(s)

Front Software

Front software empowers teams with seamless communication tools to enhance customer service. Although the system gets slow at times, it simplifies email and ticket tracking for efficient management. Front software helps users manage all customer inquiries through one platform, resulting in productivity and collaboration.

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15 Review(s)

Zingtree 

Zingtree software streamlines customer service and team workflows with its easy-to-build decision trees and interactive features. Although the server can cause delays during heavy traffic, the knowledge base support remains excellent. Zingtree software is a flexible platform that helps teams efficiently tackle issues and reduces troubleshooting time for smooth operations.

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14 Review(s)

Voiptime Cloud

Voiptime Cloud provides cloud-based call center software, improving customer service and sales efficiency. While the setup may require beginners to understand the complex features, the overall benefits streamline operations, making it ideal for businesses looking to enhance communication workflows.

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13 Review(s)

IXACT Contact

IXACT Contact is an all-in-one customer relationship management (CRM) solution for real estate businesses. With features like contact management, marketing automation, and lead nurturing, it empowers professionals to streamline client relationships, enhance marketing efforts, and drive results. Revolutionize your real estate business with IXACT Contact now.

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11 Review(s)

Axelor

Unlock the power of your business processes with Axelor's integrated BPM and Low-code platform. Create and modify processes in real-time, generating complete applications that seamlessly integrate with your existing tools. Boost collaboration, reduce costs, and increase productivity. Experience the future of business management with Axelor.

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View more Products

Popular Customer Service Software

Filters

Industry
Accident and Health Contingency
Accounting
Accounting Firms
Advertising
Analytics
Architecture
Audit
Auto Dealership
Automation
Aviation
Bank Accounting
Banking
Benefits Administration
Bidding
Billing and Invoice
Brand Management
Budgeting
Building Information Modelling
Campaign
Cargo and Stock
Casualty
Channel Management
Commercial
Commercial Real Estate
Compliance
Construction
Consultants
Content Marketing
Contract
Contractors
Cross-Platform
CRM
Crime and Fidelity
Customer Engagement
Customer Service
Custom Product
Cyber
Debt Collection
Digital Signage
Django
E-learning
Ecommerce CRM
Education
Electricity
Email Marketing
Employee Health
Engineering
Estimation
Expense Report
Finance
Financial Reporting
Financial Risks
Flutter
Full Stack
Graphic Design
Group Life
Healthcare
Higher Education
Hospitality
Hotel Accounting
Housing
Human Resources
IT
Insurance
Kotlin
Lead Generation
Lead Management
Lease Management
Legal
Legal Accounting
Manufacturing
Marketing
Merger and Acquisition
Mobile Phone
MRM
Motor Fleet
Nonprofit
Online Property
Pharmaceutical
PHP
Professional Indemnity
Property
Public Sector
Python
React Native
Real Estate
Real Estate Mortgage
Recruitment
Rental Property
Restaurant Accounting
Retail
Risk
SaaS
Sales Acceleration
Sales Enablement
Sales Engagement
Sales Force Automation
Sales Mapping
Sales Tax
Sales Tracking
SEO
Service Dispatch
Shopify
Small Business
Social Media
Swift
Talent Management
Terrorism and Political Violence
Trade and Credit
Trucking Accounting
Utility
Wealth Management
Web
Website
WordPress
Workforce Management
Company Size
1-10 Employees
11-50 Employees
51-100 Employees
101-500 Employees
500+ Employees
Price
$
$$
$$$
Features
Contact Management
Lead Management
Opportunity Management
Sales Forecasting
Customer Communication Tracking
Email Integration
Customer Segmentation
Deal Pipeline Management
Customer Service/Support
Social Media Integration