Last Updated Nov 6, 2025
Overview
Overall Rating
Based on 127 users reviews
4.6
Rating Distribution
Positive
93%
Neutral
6%
Negative
1%
Starting Price
Custom
Top Recommended Software
Pros And Cons of Intercom
Pros
Building chat flows speeds up communication with customers and saves time
Streamlines the process of submitting and responding to tickets efficiently
Effective integrations and insightful statistics are offered promptly
Cons
Images can’t be sent through push notifications
Does not offer a vertical stack that handles both support and sales as per user reviews
Frequently Asked Questions
Yes, Intercom offers an API.
The software supports the English language.
Intercom integrates with Jira, Twitter, Slack, circle.Io, and Hubspot.
Yes, the software offers a mobile application.
Intercom offers the following pricing plans: Essential at $39 per seat/month, Advanced at $99 per seat/month, and Expert at $139 per seat/ month. For tailored Intercom pricing, contact us right away!
Intercom caters to various industries and sectors, such as financial services, e-commerce, healthcare, and software and technology.