Overall Rating

4.8

25 Review(s)

Rating Distribution

5

star

(19)

4

star

(6)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

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Worth your consideration when looking for a CRM.
Pros

The layout of GreenRope is simple and smooth. Sometimes, there's a bit too much clicking around, but it's cleaner and simpler compared to other CRMs I've used.

Cons

Some features are somehow hidden. It's not so simple to get to them and be able to use their information.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Leonardo

Marketing and Advertising, 1-10 employees

More than a year

November 2022

Full-featured
Pros

I'm impressed by how comprehensive GreenRope is and how well thought-out its features are.

Cons

I think it's lagging compared to what is coming out now. I feel they need to look at the feature set compared to something like High Level and ensure they are on par.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Emily

Marketing and Advertising, 1-10 employees

More than a year

December 2021

One-Stop Shop CRM & Marketing Automation
Pros

Implementing and managing the foundational aspects of GreenRope CRM is easy. From there, you can integrate as many functions as needed, like email marketing and automation which enhance the user experience.

Cons

There definitely is a learning curve. This is not much of a criticism, as I find it evident when applying such a system into my business operations. I need to give it time, and it will pay dividends.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Daria

Marketing and Advertising, 1-10 employees

More than a year

June 2021

Fabulous experience. My objections are so negligible in contrast with what a particularly strong arr
Pros

Personally, I appreciate the versatility of GreenRope. You can choose which features to utilize and delve into detailed analytics to drive sales growth.

Cons

While this is ultimately a magnificent issue to have, the sheer volume of features makes it somewhat overwhelming to start. However, in just a few weeks, I've automated many manual functions, making the investment of time definitely justified!

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Prakyath

Information Technology and Services, 11-50 employees

Less than a year

May 2021

Great Functionality, Great Support, Not Easy to Implement
Pros

This software meets all CRM expectations without missing any crucial features. Having everything integrated seamlessly is fantastic.

Cons

I find it difficult to use and understand. The group setup is questionable for small businesses like mine that don't have multiple users.

Ease of use

4

Value for money

8

Customer Support

10

Functionality

8

Fiona

Online Media, 1-10 employees

Less than a year

February 2021

review of greenrope
Pros

I find it easy to track contacts and appreciate the flexibility in adding new contact details.

Cons

The email saving feature sort of sucks. It doesn't have the titles of the emails, and sometimes they are out of order.

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

Anonymous

Not Specified, 1-10 employees

Less than 6 months

December 2020

GreenRope - Great Tracking
Pros

GreenRope makes creating and tracking customer surveys via email easy. It can also monitor website interactions, although I haven't used that feature yet.

Cons

I believe the software can be difficult to get it to do what I want initially, it's not intuitive. I need to refer to the materials to help guide me at first.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Connie

Medical Devices, 500+ employees

Less than a year

November 2020

The complete operaitonal solution
Pros

The comprehensive capabilities of GreenRope allow us to manage our entire customer journey from lead generation to invoicing and customer service, all from one dashboard.

Cons

While this is ultimately a wonderful problem to have, the sheer volume of features makes it a bit daunting to get started. However, in just a few weeks, I've automated multiple manual functions, making the investment of time well worth it!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Micaela

Education Management, 51-100 employees

Less than 6 months

August 2020

New to GreenRope
Pros

The ability to create automations and workflows is a standout feature for me.

Cons

Sometimes it feels a little clunky, but I'm new to it, so I'm still learning.

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

Elizabeth

Financial Services, 1-10 employees

Less than 6 months

August 2020

High-quality, affordable and all-inclusive CRM service
Pros

What stands out about GreenRope for me is its all-in-one functionality for CRM needs. It seamlessly integrates marketing, social media, sales, and client projects, with an intuitive interface that includes helpful tooltips and training resources.

Cons

There are no downsides in GreenRope that I have experienced in my business. Any issues and questions I have had with the service have been solved through their wiki page, question mark buttons, and the training.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Morgan

Computer Software, 1-10 employees

Less than 6 months

June 2020

What's not to like about this CRM system?
Pros

I love most about GreenRope is its all-encompassing CRM platform. As I continue using it, I discover more ways it benefits my business. It's essentially become my go-to tool for managing operations, thanks to top-notch training and customer support.

Cons

What do I like least about this software? I didn't start using it sooner!

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Brian

Publishing, 1-10 employees

Less than 6 months

April 2020

GreenRope is helping to modernize our company!
Pros

GreenRope is a product that offers substance over style. Once mastered, it becomes a powerful tool across all levels of an organization. Getting certified in GreenRope equips you with the skills to build a robust system tailored to your industry.

Cons

Initially, the learning curve is steep, as expected with the adoption of any new software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Ryan

Cosmetics, 51-100 employees

More than a year

February 2020

Review Greenrope
Pros

It excels in email management and running effective email campaigns.

Cons

I find it a little unintuitive in terms of operation. It's still a bit difficult to extract detailed member management information for salespeople. It's more geared toward marketing as a CRM.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Richard

Mining & Metals, 11-50 employees

Less than a year

February 2020

Loving greenrope
Pros

The versatility of GreenRope stands out to me. It allows you to customize usage and provides deep analytics to support sales efforts.

Cons

I'm not a fan of the landing pages and the admin section.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Angel

Financial Services, 11-50 employees

Less than 6 months

January 2020

Hesitant at first, completely satisfied there after
Pros

Initially unsure due to limited tech skills, I found GreenRope surprisingly user-friendly. It integrates smoothly with our company apps, making navigation easier than expected.

Cons

It can be a bit overwhelming at first. However, after I learned what applied to me and what didn't, it became much simpler.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kathy

Non-Profit Organization Management, 1-10 employees

Less than a year

November 2019

The Greenrope Team ROCKS!
Pros

I appreciate the well-organized layout and user-friendly interface of GreenRope, which allows for seamless navigation between sections.

Cons

I have no complaints, as I am new to GreenRope, so a lot of my problems are more about me being new to it than anything wrong with the software.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

derek

Automotive, 11-50 employees

Less than a year

November 2019

Customer Support is GreenRope's secret advantage! Staff is very responsive and effective!
Pros

The excellent support from GreenRope's customer service team is invaluable to me.

Cons

As this is my first customer management software system, navigating is not always intuitive for me; and the endless options/features can be overwhelming at times.

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

Leslie Ann

Computer Software, 11-50 employees

Less than 6 months

September 2019

Versatile and All-Encompassing
Pros

GreenRope is affordable and includes everything we need in one software solution, email, database management, automation, and more. The visual interface is intuitive, especially for our sales team.

Cons

There are a few functionality efficiencies that they are still adding to the system. For example, cloning a contact record. But they are very responsive to suggestions and have developed many new features in the short time I have been a customer.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

Anonymous

Not Specified, 11-50 employees

Less than 6 months

September 2019

It'll save you money. Seriously.
Pros

This software continues to impress with its extensive capabilities. What started as a CRM investment expanded to include a store, a learning platform, robust email marketing, and more, all contributing to immediate ROI.

Cons

It's a big powerful thing, and therefore it can be a bit complicated but there's plenty of support available, so it's really not an issue for me.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Angela

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

August 2019

A good CRM
Pros

GreenRope offers a comprehensive suite of customer service and marketing features. The easy-to-use chat support is a nice bonus.

Cons

I find the UI is not very good, and there are some email limitations which are a bit annoying.

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

George

Packaging and Containers, 500+ employees

Less than 6 months

June 2019

Well rounded CRM system
Pros

It's easy to use and covers all aspects of CRM that I need, making it a complete system.

Cons

I haven't found anything I dislike thus far. I definitely recommend training so I can learn all of the cool nuances of the system.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

Not Specified, 1-10 employees

Less than 6 months

April 2019

Green Rope still a bit Green
Pros

The program has been quite useful. I particularly like the Calendar Remind feature, document storage, and integration with social media, which simplify CRM tasks like proposal and quote reviews.

Cons

I find the software confusing, even too much. There are so many options that I almost feel like I am missing something, and I probably am due to the sheer amount of things I can do. While having a lot of options isn't necessarily bad, it can hamper productivity and ease of use. The templates are also outdated and sometimes error out in my browser (depending on settings, etc.).

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

Chris

Information Technology and Services, 500+ employees

March 2019

GreenRope is tops!
Pros

It has been instrumental in addressing our client onboarding challenges. Their support team always has the right solutions whenever I encounter obstacles.

Cons

It's not sexy or elegant, but I find it absolutely robust and effective.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Corey

Internet, 11-50 employees

Less than 6 months

December 2018

Helpful communication tool
Pros

As an educator, GreenRope helps me efficiently manage communications with different groups of parents, keeping everything organized.

Cons

I think this software is great. It meets all of my needs perfectly.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

kathleen

Education Management, 101-500 employees

December 2018

Greenrope
Pros

It's invaluable for managing communications, RSVPs, and team progress. what stands out about GreenRope is its ability to effectively track and engage with potential clients across various programs and events.

Cons

The only thing I can think of that I wish GreenRope would do is sometimes open the desired page/data faster. But honestly, that might just be an issue with my system and not necessarily a GreenRope issue.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Bonnie

Higher Education, 101-500 employees

More than a year

November 2018