Total 25 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

76%

4

Stars

24%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

L

Leonardo

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2022

Worth your consideration when looking for a CRM.

Pros

The layout of GreenRope is simple and smooth. Sometimes, there's a bit too much clicking around, but it's cleaner and simpler compared to other CRMs I've used.

Cons

Some features are somehow hidden. It's not so simple to get to them and be able to use their information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

E

Emily

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2021

Full-featured

Pros

I'm impressed by how comprehensive GreenRope is and how well thought-out its features are.

Cons

I think it's lagging compared to what is coming out now. I feel they need to look at the feature set compared to something like High Level and ensure they are on par.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

D

Daria

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2021

One-Stop Shop CRM & Marketing Automation

Pros

Implementing and managing the foundational aspects of GreenRope CRM is easy. From there, you can integrate as many functions as needed, like email marketing and automation which enhance the user experience.

Cons

There definitely is a learning curve. This is not much of a criticism, as I find it evident when applying such a system into my business operations. I need to give it time, and it will pay dividends.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Prakyath

Information Technology and Services, 11-50 employees

Less than a year

5.0
May 2021

Fabulous experience. My objections are so negligible in contrast with what a particularly strong arr

Pros

Personally, I appreciate the versatility of GreenRope. You can choose which features to utilize and delve into detailed analytics to drive sales growth.

Cons

While this is ultimately a magnificent issue to have, the sheer volume of features makes it somewhat overwhelming to start. However, in just a few weeks, I've automated many manual functions, making the investment of time definitely justified!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

F

Fiona

Online Media, 1-10 employees

Less than a year

5.0
February 2021

Great Functionality, Great Support, Not Easy to Implement

Pros

This software meets all CRM expectations without missing any crucial features. Having everything integrated seamlessly is fantastic.

Cons

I find it difficult to use and understand. The group setup is questionable for small businesses like mine that don't have multiple users.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

4.0
December 2020

review of greenrope

Pros

I find it easy to track contacts and appreciate the flexibility in adding new contact details.

Cons

The email saving feature sort of sucks. It doesn't have the titles of the emails, and sometimes they are out of order.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

C

Connie

Medical Devices, 500+ employees

Less than a year

5.0
November 2020

GreenRope - Great Tracking

Pros

GreenRope makes creating and tracking customer surveys via email easy. It can also monitor website interactions, although I haven't used that feature yet.

Cons

I believe the software can be difficult to get it to do what I want initially, it's not intuitive. I need to refer to the materials to help guide me at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Micaela

Education Management, 51-100 employees

Less than 6 months

5.0
August 2020

The complete operaitonal solution

Pros

The comprehensive capabilities of GreenRope allow us to manage our entire customer journey from lead generation to invoicing and customer service, all from one dashboard.

Cons

While this is ultimately a wonderful problem to have, the sheer volume of features makes it a bit daunting to get started. However, in just a few weeks, I've automated multiple manual functions, making the investment of time well worth it!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elizabeth

Financial Services, 1-10 employees

Less than 6 months

4.0
August 2020

New to GreenRope

Pros

The ability to create automations and workflows is a standout feature for me.

Cons

Sometimes it feels a little clunky, but I'm new to it, so I'm still learning.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

M

Morgan

Computer Software, 1-10 employees

Less than 6 months

5.0
June 2020

High-quality, affordable and all-inclusive CRM service

Pros

What stands out about GreenRope for me is its all-in-one functionality for CRM needs. It seamlessly integrates marketing, social media, sales, and client projects, with an intuitive interface that includes helpful tooltips and training resources.

Cons

There are no downsides in GreenRope that I have experienced in my business. Any issues and questions I have had with the service have been solved through their wiki page, question mark buttons, and the training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brian

Publishing, 1-10 employees

Less than 6 months

5.0
April 2020

What's not to like about this CRM system?

Pros

I love most about GreenRope is its all-encompassing CRM platform. As I continue using it, I discover more ways it benefits my business. It's essentially become my go-to tool for managing operations, thanks to top-notch training and customer support.

Cons

What do I like least about this software? I didn't start using it sooner!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Cosmetics, 51-100 employees

More than a year

5.0
February 2020

GreenRope is helping to modernize our company!

Pros

GreenRope is a product that offers substance over style. Once mastered, it becomes a powerful tool across all levels of an organization. Getting certified in GreenRope equips you with the skills to build a robust system tailored to your industry.

Cons

Initially, the learning curve is steep, as expected with the adoption of any new software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Richard

Mining & Metals, 11-50 employees

Less than a year

5.0
February 2020

Review Greenrope

Pros

It excels in email management and running effective email campaigns.

Cons

I find it a little unintuitive in terms of operation. It's still a bit difficult to extract detailed member management information for salespeople. It's more geared toward marketing as a CRM.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Angel

Financial Services, 11-50 employees

Less than 6 months

5.0
January 2020

Loving greenrope

Pros

The versatility of GreenRope stands out to me. It allows you to customize usage and provides deep analytics to support sales efforts.

Cons

I'm not a fan of the landing pages and the admin section.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kathy

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
November 2019

Hesitant at first, completely satisfied there after

Pros

Initially unsure due to limited tech skills, I found GreenRope surprisingly user-friendly. It integrates smoothly with our company apps, making navigation easier than expected.

Cons

It can be a bit overwhelming at first. However, after I learned what applied to me and what didn't, it became much simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

derek

Automotive, 11-50 employees

Less than a year

5.0
November 2019

The Greenrope Team ROCKS!

Pros

I appreciate the well-organized layout and user-friendly interface of GreenRope, which allows for seamless navigation between sections.

Cons

I have no complaints, as I am new to GreenRope, so a lot of my problems are more about me being new to it than anything wrong with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LA

Leslie Ann

Computer Software, 11-50 employees

Less than 6 months

5.0
September 2019

Customer Support is GreenRope's secret advantage! Staff is very responsive and effective!

Pros

The excellent support from GreenRope's customer service team is invaluable to me.

Cons

As this is my first customer management software system, navigating is not always intuitive for me; and the endless options/features can be overwhelming at times.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0
September 2019

Versatile and All-Encompassing

Pros

GreenRope is affordable and includes everything we need in one software solution, email, database management, automation, and more. The visual interface is intuitive, especially for our sales team.

Cons

There are a few functionality efficiencies that they are still adding to the system. For example, cloning a contact record. But they are very responsive to suggestions and have developed many new features in the short time I have been a customer.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A

Angela

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

5.0
August 2019

It'll save you money. Seriously.

Pros

This software continues to impress with its extensive capabilities. What started as a CRM investment expanded to include a store, a learning platform, robust email marketing, and more, all contributing to immediate ROI.

Cons

It's a big powerful thing, and therefore it can be a bit complicated but there's plenty of support available, so it's really not an issue for me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

G

George

Packaging and Containers, 500+ employees

Less than 6 months

5.0
June 2019

A good CRM

Pros

GreenRope offers a comprehensive suite of customer service and marketing features. The easy-to-use chat support is a nice bonus.

Cons

I find the UI is not very good, and there are some email limitations which are a bit annoying.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10