Growlabs Software Reviews
14 Reviews
Overall Rating
4.2
14 Reviews
Rating Distribution
5
(6)
4
(7)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.2
14 Reviews
Rating Distribution
5
(6)
4
(7)
3
(0)
2
(0)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
Excellent choice for sales and reach enhancement.
Excellent choice for sales and reach enhancement.
Pros
Growlabs just needs us to enter the pre-existing information about clients and sales performance, and the rest is done automatically! Due to the fast pace of e-commerce today, tried and true sales pitches no longer work. We can develop unique sales pitches thanks to Growlabs. Any message being sent out by the software is indistinguishable from one sent by a real person, which helps us automate chat responses. And the software itself uses machine learning to extract the best possible ways a campaign can be effective. All of this adds up to an efficient resource for the sales and marketing teams to use.
Cons
Adding new leads so that the software can track them and generate results can be quite cumbersome. It is totally possible to do that; I just needed to learn how rate results can be quite cumbersome. It is totally possible to do that; I just needed to learn how. Also, the email schedule is not as straightforward as everything else. Figuring out when the emails will be sent according to the different time zones of your audience is a nightmare. The support team has been really helpful for me in this regard. might as well improve in other areas too.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Scot A.
Marketing and advertising, 11-50 Employees employees
Oct 17, 2022
The best way you can induct automation into your workflow.
The best way you can induct automation into your workflow.
Pros
Growlab is properly optimized for outbound sales and combines the best of the marketing and sales worlds to offer a complete one-stop solution to all your needs. I think its especially geared towards small businesses due to its low price and the way customer service caters to our needs. Which notification we want to receive can easily be selected, and the users can then be notified when theyve had a high-value lead open recently. Growlab offers advanced automation and lead creation, but in the simplest way possible. And I dont personally have to keep an eye on the performance of my sales team; I can just download a report that contains all the metrics I use to judge them.
Cons
It doesnt have a "tips" feature that would help me from time to time instead of contacting the customer service team, which I personally find daunting. It used to happen in the beginning, but I had difficulty adding new leads and wasted a lot of time trying to figure it out on my own. Also, the auto-emailing cannot be easily scheduled so that our clients may find our emails in their inboxes at the right time without us thinking twice about it.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Steve H.
Information technology and services, 1-10 Employees employees
Oct 17, 2022
Best decision
Best decision
Pros
Weve been very pleased with the customer success team and the platform. Would recommend it to anyone.
Cons
Nothing at all, we love it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Dan
Forsa Technology, - employees
Oct 13, 2020
What an amazing software
What an amazing software
Pros
It works great and its very easy to use. The interface is simple and beautiful.
Cons
It is slightly on the pricey side.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Dave
Lifes2Good, 51-200 employees employees
Aug 28, 2020
Really like it
Really like it
Pros
Once everything was set up, it was very easy to train our sales reps.
Cons
It was a bit confusing at first how to add more leads and when emails will be sending out.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Ben
META, 2-10 employees employees
Aug 20, 2020
I am extremely impressed
I am extremely impressed
Pros
Automated Candaces is my most favorite thing. Its extremely smart software, affordable, and easy to navigate.
Cons
Nothing that I can think of honestly.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Georgia
LendUp, - employees
Aug 19, 2020
Awesome experience, excellent results
Awesome experience, excellent results
Pros
Days after we installed growlabs, we saw a significant increase in our workflow efficiency. Customer support is always there to help.
Cons
I dont have a single bad thing to say about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Keith
Brunson, - employees
Aug 11, 2020
Best of the Best
Best of the Best
Pros
Growlabs is by far the Best quality Software that I have ever used. 100 percent recommended.
Cons
Slight issues but other than that, I LOVE IT.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Louis
CREA real estate, 51-200 employees employees
Jul 22, 2020
Best in the game
Best in the game
Pros
I would give full marks to Growlabs in every area honestly. Excellent features, great customer support, simple and easy to use. Love it.
Cons
No cons for me. It is a great software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
ETHAN
CUNA, - employees
Jul 16, 2020
Total waste
Total waste
Pros
I literally have nothing good to say about growlabs, my worst decision to date.
Cons
It is so hard to get rid of them, the functions are so limited. Total waste of money and time.
Ease of use
3
Value for money
3
Customer Support
4
Functionality
4
Chris
MPPlglobal, 11-50 employees employees
Mar 16, 2020
Outstanding
Outstanding
Pros
The product combines finding leads, engaging them, and converting them. Customer support is excellent. We saw results within few days of installation.
Cons
The vetting process of prospects is time-consuming.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Thomas
BT, 10,000+ employees employees
Oct 22, 2019
Can do better
Can do better
Pros
I have had a good experience overall but I think it has a lot of potentials and can reach the top with some changes.
Cons
Some additional features and improvements will make it the best.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Samantha
VP, 2-10 employees employees
Aug 28, 2019
Great
Great
Pros
A powerful toolset. Excellent customer service. Great results!
Cons
Understanding the reports, in the beginning, is hard.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Sarah
trekk, 11-50 employees employees
May 27, 2019
Im hooked
Im hooked
Pros
The searches are easy to set up. Using their in-house copywriter helped us get the whole process set up in less than a week. As someone who helps develop territories with Salespeople, this tool saves so much time in the lead prospecting phase.
Cons
To be honest, there is literally nothing.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jordan
Rebox Corp, 51-200 employees employees
Feb 26, 2019
Filters
Excellent choice for sales and reach enhancement.
Excellent choice for sales and reach enhancement.
Pros
Growlabs just needs us to enter the pre-existing information about clients and sales performance, and the rest is done automatically! Due to the fast pace of e-commerce today, tried and true sales pitches no longer work. We can develop unique sales pitches thanks to Growlabs. Any message being sent out by the software is indistinguishable from one sent by a real person, which helps us automate chat responses. And the software itself uses machine learning to extract the best possible ways a campaign can be effective. All of this adds up to an efficient resource for the sales and marketing teams to use.
Cons
Adding new leads so that the software can track them and generate results can be quite cumbersome. It is totally possible to do that; I just needed to learn how rate results can be quite cumbersome. It is totally possible to do that; I just needed to learn how. Also, the email schedule is not as straightforward as everything else. Figuring out when the emails will be sent according to the different time zones of your audience is a nightmare. The support team has been really helpful for me in this regard. might as well improve in other areas too.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Scot A.
Marketing and advertising, 11-50 Employees employees
Oct 17, 2022
The best way you can induct automation into your workflow.
The best way you can induct automation into your workflow.
Pros
Growlab is properly optimized for outbound sales and combines the best of the marketing and sales worlds to offer a complete one-stop solution to all your needs. I think its especially geared towards small businesses due to its low price and the way customer service caters to our needs. Which notification we want to receive can easily be selected, and the users can then be notified when theyve had a high-value lead open recently. Growlab offers advanced automation and lead creation, but in the simplest way possible. And I dont personally have to keep an eye on the performance of my sales team; I can just download a report that contains all the metrics I use to judge them.
Cons
It doesnt have a "tips" feature that would help me from time to time instead of contacting the customer service team, which I personally find daunting. It used to happen in the beginning, but I had difficulty adding new leads and wasted a lot of time trying to figure it out on my own. Also, the auto-emailing cannot be easily scheduled so that our clients may find our emails in their inboxes at the right time without us thinking twice about it.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Steve H.
Information technology and services, 1-10 Employees employees
Oct 17, 2022
Best decision
Best decision
Pros
Weve been very pleased with the customer success team and the platform. Would recommend it to anyone.
Cons
Nothing at all, we love it.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Dan
Forsa Technology, - employees
Oct 13, 2020
What an amazing software
What an amazing software
Pros
It works great and its very easy to use. The interface is simple and beautiful.
Cons
It is slightly on the pricey side.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Dave
Lifes2Good, 51-200 employees employees
Aug 28, 2020
Really like it
Really like it
Pros
Once everything was set up, it was very easy to train our sales reps.
Cons
It was a bit confusing at first how to add more leads and when emails will be sending out.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Ben
META, 2-10 employees employees
Aug 20, 2020
I am extremely impressed
I am extremely impressed
Pros
Automated Candaces is my most favorite thing. Its extremely smart software, affordable, and easy to navigate.
Cons
Nothing that I can think of honestly.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Georgia
LendUp, - employees
Aug 19, 2020
Awesome experience, excellent results
Awesome experience, excellent results
Pros
Days after we installed growlabs, we saw a significant increase in our workflow efficiency. Customer support is always there to help.
Cons
I dont have a single bad thing to say about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Keith
Brunson, - employees
Aug 11, 2020
Best of the Best
Best of the Best
Pros
Growlabs is by far the Best quality Software that I have ever used. 100 percent recommended.
Cons
Slight issues but other than that, I LOVE IT.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Louis
CREA real estate, 51-200 employees employees
Jul 22, 2020
Best in the game
Best in the game
Pros
I would give full marks to Growlabs in every area honestly. Excellent features, great customer support, simple and easy to use. Love it.
Cons
No cons for me. It is a great software.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
ETHAN
CUNA, - employees
Jul 16, 2020
Total waste
Total waste
Pros
I literally have nothing good to say about growlabs, my worst decision to date.
Cons
It is so hard to get rid of them, the functions are so limited. Total waste of money and time.
Ease of use
3
Value for money
3
Customer Support
4
Functionality
4
Chris
MPPlglobal, 11-50 employees employees
Mar 16, 2020
Outstanding
Outstanding
Pros
The product combines finding leads, engaging them, and converting them. Customer support is excellent. We saw results within few days of installation.
Cons
The vetting process of prospects is time-consuming.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Thomas
BT, 10,000+ employees employees
Oct 22, 2019
Can do better
Can do better
Pros
I have had a good experience overall but I think it has a lot of potentials and can reach the top with some changes.
Cons
Some additional features and improvements will make it the best.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Samantha
VP, 2-10 employees employees
Aug 28, 2019
Great
Great
Pros
A powerful toolset. Excellent customer service. Great results!
Cons
Understanding the reports, in the beginning, is hard.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Sarah
trekk, 11-50 employees employees
May 27, 2019
Im hooked
Im hooked
Pros
The searches are easy to set up. Using their in-house copywriter helped us get the whole process set up in less than a week. As someone who helps develop territories with Salespeople, this tool saves so much time in the lead prospecting phase.
Cons
To be honest, there is literally nothing.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jordan
Rebox Corp, 51-200 employees employees
Feb 26, 2019