Growlabs Software

Growlabs Software Reviews

Total 14 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

43%

4

Stars

50%

3

Stars

0%

2

Stars

0%

1

Stars

7%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SA
Scot A.

Marketing and Advertising, 11-50 employees

4.0

Great for improving sales

Pros

With Growlabs, all we need to do is enter the pre existing info about our clients and sales performance, and the rest is handled automatically. And since e commerce moves so fast these days, the old sales pitches just don't cut it anymore. Thanks to Growlabs, we can create unique sales pitches tailored to our needs. Plus the messages sent out by the software feel just like they are coming from a real person, which is perfect for automating chat responses. Also it uses machine learning to figure out the most effective ways a campaign can work. All in all, it is a really efficient tool for both our sales and marketing teams.

Cons

Adding new leads so that the software can track them and generate results is not as easy as we thought. Even though it is totally possible to do that we just needed to learn how. Also, the email schedule is not as simple as everything else. Moreover figuring out when the emails will be sent according to the different time zones of your audience is a nightmare. However the support team has been really helpful in this regard. So in future it might improve in other areas too.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SH
Steve H.

Information Technology and Services, 1-10 employees

4.0

A brilliant solution for automating workflow

Pros

It is very well optimized for outbound sales and combines the best of the marketing and sales worlds to offer a complete one-stop solution to all our needs. Also I think its especially geared towards small businesses due to its low price and the way customer service caters to the needs. Also the type of notification we want to receive can easily be selected, and the users can then be notified when they've had a high-value lead open recently. Growlab offers advanced automation and lead creation but in the simplest way possible. And I dont personally have to keep an eye on the performance of my sales team as I can just download a report that contains all the metrics I use to judge them.

Cons

It does not have a tips feature, which I feel would be really helpful for me instead of having to contact customer service every time as it is something I personally find a bit daunting. This was especially an issue in the beginning when I had trouble adding new leads and ended up wasting a lot of time trying to figure it out on my own. Also, the auto-emailing feature is not very easy to schedule, so our clients don't always get our emails at the right time without us having to double-check everything.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

D
Dan

Forsa Technology, N/A employees

5.0

Happy that we chose Growlabs

Pros

Weve been very pleased with the customer success team and the platform. Would recommend it to anyone.

Cons

Nothing at all, we love it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Dave

Lifes2Good, 51-100 employees

4.0

Remarkable software

Pros

Growlabs works great for us and its very easy to use. Also the interface is simple and beautiful.

Cons

It is slightly on the pricey side.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

B
Ben

META, 1-10 employees

4.0

Very much impressed with it

Pros

Once everything was set up, it become fairly easy for us to train our sales reps.

Cons

It was a bit confusing for us at first as we did not know how to add more leads and when emails will be sending out.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

7

G
Georgia

LendUp, N/A employees

5.0

Simply love it

Pros

Automated Candaces is my most favorite thing. Its extremely smart software, affordable, and easy to navigate.

Cons

Nothing that I can think of honestly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

K
Keith

Brunson, N/A employees

5.0

Provide us excellent results

Pros

Days after we installed growlabs, we saw a significant increase in our workflow efficiency. Customer support is always there to help.

Cons

I dont have a single bad thing to say about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

L
Louis

CREA Real Estate, 51-100 employees

5.0

Top of the line product

Pros

Growlabs is by far the Best quality Software that I have ever used. 100 percent recommended.

Cons

Slight issues but other than that, I LOVE IT.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

E
ETHAN

CUNA, N/A employees

5.0

Greatest in it's league

Pros

I would give full marks to Growlabs in every area honestly. Excellent features, great customer support, simple and easy to use. Love it.

Cons

No cons for me. It is a great software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

C
Chris

MPPlglobal, 11-50 employees

1.0

Huge disappointment

Pros

I literally have nothing good to say about growlabs, my worst decision to date.

Cons

It is so hard to get rid of them, the functions are so limited. Total waste of money and time.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

3

T
Thomas

BT, 500+ employees

4.0

Really good!!!!

Pros

Growlab really covers everything from finding leads to engaging with them and converting them. Also the customer support is excellent. We started seeing results just a few days after installing it.

Cons

Nothing major but I found the vetting process of prospects is time-consuming.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S
Samantha

VP, 1-10 employees

4.0

Needs improvement

Pros

I have had a good experience overall but I think it has a lot of potentials and can reach the top with some changes.

Cons

I feel like some additional features and improvements will make it the best.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

S
Sarah

Trekk, 11-50 employees

4.0

Growlabs is the best

Pros

Its a really powerful toolset. And the customer service is excellent. In short time we have seen great results.

Cons

Understanding the reports, in the beginning was little hard for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

J
Jordan

Rebox Corp, 51-100 employees

5.0

Easy to set up and use

Pros

The searches are easy to set up. Using their in-house copywriter helped us get the whole process set up in less than a week. As someone who helps develop territories with Salespeople, this tool saves so much time in the lead prospecting phase.

Cons

To be honest, there is literally nothing that we dislike about Growlab.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10