Marketing and Advertising, 11-50 employees
“Great for improving sales”
Pros
With Growlabs, all we need to do is enter the pre existing info about our clients and sales performance, and the rest is handled automatically. And since e commerce moves so fast these days, the old sales pitches just don't cut it anymore. Thanks to Growlabs, we can create unique sales pitches tailored to our needs. Plus the messages sent out by the software feel just like they are coming from a real person, which is perfect for automating chat responses. Also it uses machine learning to figure out the most effective ways a campaign can work. All in all, it is a really efficient tool for both our sales and marketing teams.
Cons
Adding new leads so that the software can track them and generate results is not as easy as we thought. Even though it is totally possible to do that we just needed to learn how. Also, the email schedule is not as simple as everything else. Moreover figuring out when the emails will be sent according to the different time zones of your audience is a nightmare. However the support team has been really helpful in this regard. So in future it might improve in other areas too.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Information Technology and Services, 1-10 employees
“A brilliant solution for automating workflow”
Pros
It is very well optimized for outbound sales and combines the best of the marketing and sales worlds to offer a complete one-stop solution to all our needs. Also I think its especially geared towards small businesses due to its low price and the way customer service caters to the needs. Also the type of notification we want to receive can easily be selected, and the users can then be notified when they've had a high-value lead open recently. Growlab offers advanced automation and lead creation but in the simplest way possible. And I dont personally have to keep an eye on the performance of my sales team as I can just download a report that contains all the metrics I use to judge them.
Cons
It does not have a tips feature, which I feel would be really helpful for me instead of having to contact customer service every time as it is something I personally find a bit daunting. This was especially an issue in the beginning when I had trouble adding new leads and ended up wasting a lot of time trying to figure it out on my own. Also, the auto-emailing feature is not very easy to schedule, so our clients don't always get our emails at the right time without us having to double-check everything.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Forsa Technology, N/A employees
“Happy that we chose Growlabs”
Pros
Weve been very pleased with the customer success team and the platform. Would recommend it to anyone.
Cons
Nothing at all, we love it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lifes2Good, 51-100 employees
“Remarkable software”
Pros
Growlabs works great for us and its very easy to use. Also the interface is simple and beautiful.
Cons
It is slightly on the pricey side.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
META, 1-10 employees
“Very much impressed with it”
Pros
Once everything was set up, it become fairly easy for us to train our sales reps.
Cons
It was a bit confusing for us at first as we did not know how to add more leads and when emails will be sending out.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
LendUp, N/A employees
“Simply love it”
Pros
Automated Candaces is my most favorite thing. Its extremely smart software, affordable, and easy to navigate.
Cons
Nothing that I can think of honestly.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Brunson, N/A employees
“Provide us excellent results”
Pros
Days after we installed growlabs, we saw a significant increase in our workflow efficiency. Customer support is always there to help.
Cons
I dont have a single bad thing to say about this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
CREA Real Estate, 51-100 employees
“Top of the line product”
Pros
Growlabs is by far the Best quality Software that I have ever used. 100 percent recommended.
Cons
Slight issues but other than that, I LOVE IT.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
CUNA, N/A employees
“Greatest in it's league”
Pros
I would give full marks to Growlabs in every area honestly. Excellent features, great customer support, simple and easy to use. Love it.
Cons
No cons for me. It is a great software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
MPPlglobal, 11-50 employees
“Huge disappointment”
Pros
I literally have nothing good to say about growlabs, my worst decision to date.
Cons
It is so hard to get rid of them, the functions are so limited. Total waste of money and time.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
3
BT, 500+ employees
“Really good!!!!”
Pros
Growlab really covers everything from finding leads to engaging with them and converting them. Also the customer support is excellent. We started seeing results just a few days after installing it.
Cons
Nothing major but I found the vetting process of prospects is time-consuming.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
VP, 1-10 employees
“Needs improvement”
Pros
I have had a good experience overall but I think it has a lot of potentials and can reach the top with some changes.
Cons
I feel like some additional features and improvements will make it the best.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Trekk, 11-50 employees
“Growlabs is the best”
Pros
Its a really powerful toolset. And the customer service is excellent. In short time we have seen great results.
Cons
Understanding the reports, in the beginning was little hard for us.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Rebox Corp, 51-100 employees
“Easy to set up and use”
Pros
The searches are easy to set up. Using their in-house copywriter helped us get the whole process set up in less than a week. As someone who helps develop territories with Salespeople, this tool saves so much time in the lead prospecting phase.
Cons
To be honest, there is literally nothing that we dislike about Growlab.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
