
Haufe X360 Reviews
Total 7 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars43%
3
Stars0%
2
Stars0%
1
Stars14%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Frederik
Computer Hardware, 11-50 employees
Less than 6 months
“Big promises, poor execution
Pros
The Haufe 360 system offers a wide range of functions on paper with many customizable modules and an extensive partner network which is the only thing I like about it.
Cons
Well the partner system recommended by Haufe failed to implement basic functionalities. As it offered no support or goodwill when serious project issues arose. Also they rejected an extraordinary termination request despite the financial damages. The ongoing license costs are high even though the solution is unusable. Plus the system performance is outdated with long load times and slow responses.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
7
Functionality
3
Melanie
Information Technology and Services, 51-100 employees
Less than a year
“All about user-friendliness
Pros
What I love most about Haufe X360 is its user-friendliness, the modern interface and of course, its cloud-based nature. The interface is also user friendly, allowing you to manage even complex processes without much training and you can easily adjust smaller functions to fit your preferences. I particularly like the cross-departmental modules which provide many opportunities.
Cons
One downsideI noticed is that customizing workflows or reports often requires significant technical expertise or external support.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Ferdinand
Computer Software, 11-50 employees
More than a year
“Fits our needs perfectly
Pros
It is easy to use yet incredibly comprehensive. Updates come regularly and also it is customizable. Plus I like that the modular design allows access online anytime.
Cons
The amount of effort needed for setting up permissions in the system is a bit much I feel like. Additionally the Datev function is limited and the process of linking and maintaining shop connections can be quite tedious.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Christian
Information Technology and Services, 11-50 employees
More than a year
“Sets standards in functionality and usability
Pros
Haufe X360 is really easy to use and the global search feature makes finding anything pretty quick. Also I love that it works smoothly on any device whether it's a PC, smartphone or tablet without worrying about the operating system or screen size. On top of that it is especially great for machinery and plant manufacturers. Plus it brings everything together like CAD files, quality control and document management into one well-designed system that fits our needs perfectly.
Cons
As per my opinion Service Management area still has room for improvement in terms of functionality.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Marco Paul
Information Technology and Services, 51-100 employees
Less than a year
“Top ERP solution
Pros
It is a flexible and easy to customize solution that gives us a lot of value for the price. Also it has made by a German company and comes with an open API which means it's easy to connect with other tools and systems. That makes it a smart choice if you need something that can grow and adapt with your business.
Cons
Sometimes help is provided in English and I noticed the roles and user permissions are quite complex.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Manuel
Information Technology and Services, 11-50 employees
More than a year
“An advanced ERP system for smaller businesses
Pros
In my view Haufe X360 is a very mature ERP system with a modern, clean UI and plenty of customization options.
Cons
The development environment I feel like could be improved in some areas.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Leif
Information Technology and Services, 11-50 employees
Less than a year
“Modern ERP system with great potential
Pros
The user interface is great and modern making the onboarding process much easier. What stands out to me is the flexibility in managing various business processes from accounting and inventory to project management. Also the cloud solution allows for remote work which is a huge advantage in todays world.
Cons
One thing I noticed is that some features are still not fully developed or seem a bit unfinished in the details particularly when it comes to customizing certain modules.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8