Last Updated
Overview
Haufe X360 unifies finance, sales, and operations in a single cloud-based platform tailored for SMEs. Optimized for the German-speaking market, it may suit businesses with regional operations best. If you value integration and flexibility, this platform is an excellent fit—especially for trade, services, or manufacturing.
Overall Rating
Based on 7 users reviews
4
Rating Distribution
Positive
86%
Neutral
0%
Negative
14%
Starting Price
Custom
Haufe X360 Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is Haufe X360?
Haufe X360 is a cloud-based enterprise resource planning (ERP) and customer relationship management (CRM) platform designed for small and medium-sized enterprises (SMEs). With a strong focus on the German market, this integrated software eliminates data silos by unifying core business functions like finance, sales, and operations into a single system.
Haufe X360 Pricing
The Haufe X360 pricing model is flexible and modular, allowing businesses to select only the functions they need. Plans include:
- Service - Starting from €44/user/month
- Trade - Starting from €103/user/month
- Production - Starting from €167/user/month
Disclaimer: The pricing is subject to change.
Haufe X360 Integrations
By providing various interfaces, Haufe X360 enables businesses to integrate with various apps and platforms.
- Salesforce
- HubSpot CRM Software
- Microsoft Exchange
- Shopify Software
- Magento
Who Is Haufe X360 For?
Haufe X360 is ideal for a wide range of industries and sectors, including:
- Retail
- Trade
- IT service provider
- Wholesale
Is Haufe X360 Right For You?
If you’re looking for a powerful ERP with CRM capabilities, Haufe X360 is the right choice. Designed for growing businesses that need flexibility and scalability, it helps optimize internal processes and unlock new sales potential.
By consolidating all customer data into a single, centralized system, it provides teams with a complete view of every customer interaction, enabling more personalized communication, better service, and smarter sales decisions. Sales teams benefit from tools like lead prioritization and targeted pipeline management, while the integrated customer portal enhances the client experience through self-service features and secure communication.
Still doubtful if Haufe X360 is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Haufe X360 Features
Reports And Dashboards
The system offers both preconfigured and personalized dashboards, allowing users to monitor key performance indicators and sales trends at a glance. Customizable queries further enhance visibility, helping sales teams make informed decisions quickly and effectively.
Optimize Sales Processes
Haufe X360 CRM streamlines sales operations by centrally capturing all customer data and integrating it with core ERP functions. This unified system provides a 360-degree view of each customer, enabling smarter, faster decision-making.
Integrated Customer Portal
The platform includes a fully integrated, 24/7 self-service portal that enhances customer communication and satisfaction. Customers can securely access product catalogs, track orders, manage account information, and create support tickets, reducing the administrative workload on your team.
Document Management
This feature provides an audit-proof digital archive for all business documents, eliminating paper-based processes. It improves document accessibility for all teams, whether in-office or remote, and streamlines workflows by linking files directly to their corresponding transactions within the system.
Pros And Cons of Haufe X360
Pros
Compatible with most major browsers
Easy to get started, with clear menu
The search function makes it easy to look for required things
Cons
Knowledge article translations could be more improved
Long loading times can delay processes
Haufe X360 Reviews
Total 7 reviews
4
All reviews are from verified customers
Rating Distribution
5
Stars43%
4
Stars43%
3
Stars0%
2
Stars0%
1
Stars14%
Share your experience
Computer Software, 11-50 employees
More than a year
“Fits our needs perfectly”
Pros
It is easy to use yet incredibly comprehensive. Updates come regularly and also it is customizable. Plus I like that the modular design allows access online anytime.
Cons
The amount of effort needed for setting up permissions in the system is a bit much I feel like. Additionally the Datev function is limited and the process of linking and maintaining shop connections can be quite tedious.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Information Technology and Services, 51-100 employees
Less than a year
“All about user-friendliness”
Pros
What I love most about Haufe X360 is its user-friendliness, the modern interface and of course, its cloud-based nature. The interface is also user friendly, allowing you to manage even complex processes without much training and you can easily adjust smaller functions to fit your preferences. I particularly like the cross-departmental modules which provide many opportunities.
Cons
One downsideI noticed is that customizing workflows or reports often requires significant technical expertise or external support.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
9
Functionality
7
Computer Hardware, 11-50 employees
Less than 6 months
“Big promises, poor execution”
Pros
The Haufe 360 system offers a wide range of functions on paper with many customizable modules and an extensive partner network which is the only thing I like about it.
Cons
Well the partner system recommended by Haufe failed to implement basic functionalities. As it offered no support or goodwill when serious project issues arose. Also they rejected an extraordinary termination request despite the financial damages. The ongoing license costs are high even though the solution is unusable. Plus the system performance is outdated with long load times and slow responses.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
7
Functionality
3
Frequently Asked Questions
Does Haufe X360 offer an API?
Yes, Haufe X360 is built on an open architecture with standard REST and SOAP APIs, which allows for the flexible integration of any required third-party software.
What languages does Haufe X360 support?
Haufe X360 software is primarily available in German.
Who are the typical users of Haufe X360?
Businesses operating in various industries and sectors, including IT service providers, wholesale, retail, and trade, benefit from Haufe X360 features.
What types of pricing plans does Haufe X360 offer?
Haufe X360 offers a flexible, modular pricing model based on the specific functions and number of users a business requires. It provides example pricing tiers for ‘Service,’ ‘Trade,’ and ‘Production,’ starting from €44/user/month with a minimum booking amount. Get in touch for a customized Haufe X360 price plan.
What other apps does Haufe X360 integrate with?
Haufe X360 integrates with numerous third-party apps and systems, including well-known platforms like Salesforce, HubSpot, Shopify, Magento, and Microsoft Exchange.
Does Haufe X360 have a mobile app?
Yes, Haufe X360 includes a free, full-featured native mobile app for both Android and iOS devices.
What level of support does Haufe X360 offer?
Support is provided through a ticket system.