Marketing 360 Software Reviews

“my business suffered a lot

Pros

This was the worst marketing company I have ever worked with. They did not deliver anything they promised. I hired them to build a new website but they mostly copied someone elses and I ended up getting a legal notice for plagiarism. Plus their main job was to run Google and Facebook ads but it took them a whole month just to get the Facebook ads started. The fee I paid was supposed to cover the ad costs but my ad budget never got fully used so I am also left wondering where that money went. And only one person managed my account and he seemed out of touch. He suggested I build pages to attract clients from other states to fly in and work with me, even though they could not even get local ads right. I mean pretty much everything that could go wrong did. There is a lot more I could say. It also felt suspicious that you cannot leave a review on Google or Facebook. Also let me tell you that I worked with them from late April to late October for a full six months and it was the worst.

Cons

They almost ran my business into the ground. During the last three months of their six month contract, I was paying them while also hiring another agency to run ads just to keep things going. Overall I wasted $24,000 in those six months,and that doesn no even count the business I lost.

“Security and tools together

Pros

Marketing 360 provides the best security and delivers excellent value because it combines a number of marketing tools into a single platform. Their customer support is responsive and genuinely helpful which made onboarding smoother and helped resolve problems quickly. When managing social channels, the tools make scheduling and tracking posts pretty easy and the email marketing features are user-friendly too. Overall the platform includes a wide array of capabilities and the email templates are attractively designed and easy to personalize.

Cons

I have noticed that some parts of the platform feel limited when compared with tools that focus on a single discipline and the deeper customization options can sometimes be restrictive. For smaller companies that won't use every function, the price can also feel steep. I'd also like to see richer reporting capabilities and on occasion the system has run noticeably slower than I'd expect.

“All marketing tools in one place

Pros

One thing I really like about Marketing 360 is that it bundles a bunch of marketing tools into a single platform. I can manage CRM, handle website updates, schedule social posts, check analytics and track campaigns without having to jump between different apps. The layout is also easy to use and because everything's linked it makes reporting and automation much less of a headache. I have also noticed that some users benefit from the extra hand-holding their support team offers.

Cons

The pricing is confusing and can feel expensive for a small business. Also the results they promise especially with ads and SEO do not always match what I experienced or expected. And a number of people I know have also said that support can be slow or inconsistent at times.

“Saves time, no app switching

Pros

The thing I liked most about this platform is that it brings many marketing tools into one place. Plus I feel it simplifies things by combining websitessocial media, email marketing and ads into a single system. Overall it saves me time because I don't have to switch between different programs.

Cons

At first it can feel overwhelming because there are so many tools and features. So it took me a while to learn how everything works which is frustrating for beginners. Also some parts felt too complex when I only needed a few basic marketing tools. It also ended up being more expensive than using simpler, separate tools so it may not be a good fit for small businesses with tight budgets. Overall even though it's powerful, it can feel like more than I need and takes time to fully understand and master.

“Automation is smooth

Pros

Even though I only used Marketing 360 for a short time I quickly saw how it stands out, all thanks to its powerful automation and easy to use interface. Also it makes everyday marketing tasks like email campaigns, lead capture and social media much faster and smoother which really helps productivity. The detailed analytics and reports provide useful data to help me make better decisions too. And with built-in CRM and powerful marketing tools, it is a reliable way to manage customer relationships. Overall it helps me run more focused and successful marketing efforts.

Cons

What I liked least about it is that it is not well optimized for mobile so trying to manage campaigns or check analytics on my phone is not easy and limiting. I also noticed the customer support choices are pretty narrow basically just email and support tickets options are available so getting urgent help can feel slow. On top of that the pricing can be high for startups and small businesses which makes it harder for smaller teams to adopt. But even with these drawbacks, I still see it as a powerful option for handling various ad campaigns.

“Great for social, email and pages

Pros

This software provides the best digital marketing tools especially for managing social media, running email campaigns and creating landing pages. Also it is easy to use with a wide selection of email templates for my marketing.

Cons

As a user I have noticed the platform can be costly and sometimes confusing for people who are new to it. Plus every time I add another service the total price jumps up.

“Great at self-promotion, cost too high

Pros

One thing I really like about Marketing 360 is how consistently they promote themselves as they are always reaching out, following up and staying in touch to bring in new customers.

Cons

The biggest drawback was the cost as it was way more than I could afford so in the end it just was not a realistic option.

“Powerful all-in-one tool

Pros

It is a powerful all in one marketing tool that helps me track activity and manage the security of social accounts as well as email systems.

Cons

I haven't had good experiences with their customer support and I found the pricing way too high for my needs. As I never ended up using many of the featuresso it did not feel like a worthwhile investment for me financially.

“Secure social and email handling

Pros

This provides a highly secure method for handling my social media accounts while sending email newsletters out to subscribers.

Cons

Although integrating it was somewhat tricky at first, once I got it set up I really enjoyed using the software and felt the time invested was worthwhile.

“Tyler explained everything simply

Pros

Tyler Brungardt explained everything in simple terms so I could easily understand the progress. He also uploaded my contacts for me when I ran into technical issues.

Cons

At this point I have no complaints to share. We've only just started using it and I am optimistic we will begin seeing results in the near future.

“Paid too much, no service

Pros

Right from the start the timeline slipped as I noticed they took far longer than promised to build a website intended for lead generation.

Cons

I ended up paying way too much for lead generation with virtually no customer service and when they failed to meet expectations, they basically did nothing to fix it.

“Clear onboarding, easy tool selection

Pros

During onboarding the team explained their services in detail and answered all my questions. So thanks to their clear explanations, it was easy and stress-free to pick the marketing tools that fit our needs.

Cons

No cons to share at the moment as I am genuinely pleased with the support and results they have delivered so far.

“Helped bring my website ideas to life

Pros

They helped me build my site and brought my ideas to life. I am thrilled with my website and will definitely recommend this company to friends and colleagues.

Cons

I honestly do not have any issues as they were a fantastic partner to work with and everything is operating smoothly for us.

“Great cost, services and customer support

Pros

The cost, the range of services and the customer support are all great. Plus I love how simple it is to manage my entire roofing company from a single dashboard.

Cons

Right now there is nothing I dislike about it. It is a comprehensive platform so I have some learning to do but I am grateful for the teams guidance.

“very well-supported setup process

Pros

Marketing 360 setup process was very well supported. The team was incredibly helpful too and took the time to ensure we understood everything to get the most value from the platform.

Cons

It is not as polished as some competing platforms and can be less user friendly but I still found my way around it without too much trouble.

“User-friendly & visually appealing

Pros

I used this tool to design several of my websites. They helped me grow my companys social media presence and offer a page builder that is very user friendly and visual appealing than most others. Plus it connects seamlessly with all my other business tools.

Cons

Its email module offers fewer segmentation tiers. Also I find it very expensive, particularly for smaller companies.

“Scam company that fails to deliver on promises

Pros

I signed up on 6/24/25 after a Zoom call with two salespeople who made grand promises. They were professional but seemed eager to upsell beyond what I actually needed.

Cons

Well I requested a full refund the very same day I signed up because I completely lost trust in the company. I mean I should have researched them more thoroughly first. As I value integrity which they clearly lack as they have an F rating with the Better Business Bureau and every review on Reddit is negative from a community of people sharing how they were scammed. I asked for my money back within 24 hours and declined all their services but I still never got a refund. They insisted on a phone call to process it but when I reluctantly explained my reasons, they simply ghosted me.

“Extra fees, nothing managed

Pros

Honestly there was nothing good about my experience. It was terrible so I'd tell anyone and everyone to stay far away. They act like a scam, charging high fees while failing to manage anything properly.

Cons

As a small business owner I lost a lot of money because of them. In my opinion they are a scam as they pile on extra fees and don't manage anything properly.

“An all-in-one solution

Pros

My favorite part of Marketing 360 is that it is an all in one solution. I can manage social media, text messaging and my online store from a single control panel.

Cons

It requires a significant time investment to learn but if you can dedicate the time to master it, I am sure you will be happy with the results.

“Overpriced and unprofessional

Pros

The communication was good but they did not deliver on what they promised to us.

Cons

I find it overpriced and incredibly unprofessional. So I feel like you are better off using AI tools.

“The best for our business operations

Pros

It brings together marketing, web design, customer management and data analysis in one place, which is very convenient for handling all our business operations from a single platform.

Cons

The cost can be high for small businesses or new startups particularly for the advanced tools and higher-level plans.

“Dishonest practices and endless delays

Pros

There is nothing positive to say. The sales team acts friendly to win us over but then the dishonest practices start.

Cons

I feel like the company operates like a pyramid scheme. Once they have your credit card, they start delaying even the smallest tasks for weeks so they can continue charging you monthly fees.

“Sarah boosted revenue with ads

Pros

Working with Sarah has been great as she clearly knows how to use Google Ads to boost our online visibility and drive sales. Plus over the past year, I have seen a big increase in our overall revenue.

Cons

I have no complaints at all as I genuinely enjoy our check-ins and am always excited to hear about the progress we have made.

“Brian and Brennan bring creativity

Pros

Brian and Brennan are great at building our brand and programs by using creative strategies and fun, imaginative ideas.

Cons

We find the billing setup a bit off between our organizations but they have been proactive in finding helpful solutions.

“Payton is responsive

Pros

Working with our Marketing Success Manager, Payton Williams was best as she was always responsive, helpful and simple to communicate with. Our bi-weekly check-ins were always productive and Payton shared useful ideas that helped our team. Plus the platform itself is well designed and very simple for us to use.

Cons

I canceled our subscription only because we no longer had a need for the service otherwise I found the product and support to be excellent and fully satisfactory.

“Reasonably priced tool

Pros

The software is reasonably priced and I like the support team as they are very professional.

Cons

We have run in to few technical issues other than that I have no complaints.

“awful company!

Pros

Only one person helped me when I was trapped in their contract. I strongly advise everyone to avoid signing up with this company.

Cons

This is an awful company with terrible designers. I was locked into their contract and paid extra for a new WordPress site which they did a very poor job on.

“simple to operate platform

Pros

They provide great help whenever I run into problems and the platform itself is simple to operate.

Cons

The pricing is reasonable and overall I don't have any dislikes.

“Complete all-in-one marketing solution

Pros

It is a complete, all in one solution for all our marketing requirements.

Cons

As per me the cost can be a challenge for small companies with tight budgets.

“Amazing website :)

Pros

Marketing360 built me a great website. They also completely revitalized my business's social media presence. Plus they keep my profiles active and assist with sending marketing emails to both current and potential clients.

Cons

I really wish this platform was a bit more budget-friendly for small business owners like me.

“smooth and well-organized onboarding process

Pros

The onboarding process was smooth and well-organized. The staff was friendly too and the templated building blocks made creating my site simple.

Cons

Well I had some difficulty generating a report from the CRM but Kylee guided me through the process perfectly.

“Top team that understood my goals

Pros

They were a good team to collaborate with and really seemed to understand what I was trying to achieve.

Cons

I would like to see more patients coming through the door but my practice is also relatively new.

“AI-driven marketing suite

Pros

It includes marketing automation and works as an integrated CRM. There is also an AI tool that helps us create Ad headlines and social media content.

Cons

The email marketing tool does not offer as many segmentation options as their other features. The landing page creator is also more basic and less visual compared to dedicated page-building software.

“An excellent support team

Pros

The support team is excellent and the platform does a great job tracking performance across various marketing channels.

Cons

According to me the pricing is a bit high particularly for a small business.

“Outstanding service with a fantastic team

Pros

We have been using Marketing 360 for some time and their service is outstanding. I am writing this because their customer service truly impressed me. I called right before closing time with an issue about a former employee whose email was still on our site. And here the support team was incredible as even though it was Friday at 5 p.m, they stayed on the line to help me remove the ex-employee's information. Overall they have a fantastic team.

Cons

I love everything about them. Every time I have called, they have done everything possible to answer my questions.

“ A reliable experience

Pros

Well the process for implementation was very smooth and quick which is a plus. I never worry about whether it processes correctly or if it is fast enough.

Cons

So far, I have not found anything I dislike.

“Helping small businesses

Pros

I like how it helps small business owners run their operations smoothly and effortlessly.

Cons

I do not have any complaints whatsoever. Everything has been going smoothly for me.

“Valuable marketing feedback

Pros

Its a reliable marketing tool and I value the feedback it offers. Also, I can customize templates easily with a drag-and-drop feature.

Cons

It is not easy to do marketing strategies for different countries around the world.

“Easy enough for non-tech users

Pros

Overall the software is so easy to use that even someone with no tech skills could get it running.

Cons

To be honest I didn't notice any problems with the program as it worked well for everything I tried.

“Unresponsive support & difficulties in crypto recovery

Pros

I find the gas fees to be quite high, and customer service does not seem very responsive.

Cons

Recovering crypto can be one of the hardest things to do because of how these assets work. They are not regulated, and there is a lot of anonymity involved. However, there have been several cases where people who were scammed managed to get their crypto deposits back, although it was not an easy process. Fortunately, Joan C. Hopkins' company provides a free consultation where you can find out more and potentially get a full refund. I found the email "joanhopkins104 at 9maiI com" to be very helpful.

“User-friendly software

Pros

I really enjoy how simple this software is to use. It includes built-in automation, a payment processor, and tools designed to help build and maintain customer relationships.

Cons

What I like the least are the social media tools. It works better for me to manage each social media account separately instead of using a single platform.

“Unfulfilled promises from 360 :/

Pros

360 failed to deliver on any of its promises. Everything sounded good initially, but they did not fulfill their commitments, leaving my account incomplete and non-compliant with what was promised.

Cons

I do not like that I had to meet with multiple people to set up a great marketing strategy, only for the employee to quit. The new employee then suggested a completely different plan than the one I originally paid for.

“Disappointing!!!!!

Pros

There is really nothing positive to mention because they fail to deliver on their promises.

Cons

Everything. They are dishonest. They take your money and do not deliver what they advertise.

“Bad experience with marketing 360

Pros

Working with Marketing 360 actually held back my business. I do not recommend them. They did not work closely with me to understand my goals and their content was generic.

Cons

They were completely uninformed about their job. They literally ruined my YouTube channel. (Its a long story).

“Simple to run

Pros

The tool is easy to use and helped me discover other strategies we could implement.

Cons

This is not a fault of Marketing 360, but it overlaps with other tools we have to use, so its not worth the cost.

“Reliable Marketing Platform

Pros

It is a trustworthy email marketing tool that allows me to send automated campaigns easily. It also helps me manage my marketing programs in real-time, ensuring that I can keep track of everything as it happens.

Cons

I cannot point out any negative issues with Marketing 360.

“All-in-one solution

Pros

Marketing 360 provides a complete and smooth solution with strong marketing features. Also, It stands out in social media management, analytics, and automation, greatly improving customer satisfaction.

Cons

I have not experienced any serious threats or malfunctions with Marketing 360.

“No benefits, just scams

Pros

There are no benefits to this service. They seem to only know how to scam people, and their sales pitches are filled with lies.

Cons

The seller promised me a lot of things but delivered nothing. They just took my money and made it difficult by claiming they were working on my company's seo. They did a campaign but not a single customer contacted me. They wasted all my money. Do not do business with this agency, you will lose your money.

“Easy customization and integration

Pros

I really appreciated how customizable the platform is and how easy it is to use. Bringing all my marketing and management tools together in one place has made my daily business tasks much smoother and more efficient.

Cons

One aspect I liked least about the platform is that, although its quite comprehensive, it can be a bit overwhelming at first, especially for those not used to integrated management systems.

“A great choice

Pros

It is easy to use and great overall. It provides business solutions customized for small businesses and franchises. It also has features such as website development, lead management and content marketing.

Cons

Sometimes it runs slow or even stops working altogether.