Total 87 reviews

3.8

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

23%

3

Stars

7%

2

Stars

3%

1

Stars

17%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J
Jackie

Retail, 1-10 employees

Less than 6 months

5.0

Helped bring my website ideas to life

Pros

They helped me build my site and brought my ideas to life. I am thrilled with my website and will definitely recommend this company to friends and colleagues.

Cons

I honestly do not have any issues as they were a fantastic partner to work with and everything is operating smoothly for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Austin

Construction, 1-10 employees

Less than 6 months

5.0

Great cost, services and customer support

Pros

The cost, the range of services and the customer support are all great. Plus I love how simple it is to manage my entire roofing company from a single dashboard.

Cons

Right now there is nothing I dislike about it. It is a comprehensive platform so I have some learning to do but I am grateful for the teams guidance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kate

Sports, 1-10 employees

Less than a year

4.0

very well-supported setup process

Pros

Marketing 360 setup process was very well supported. The team was incredibly helpful too and took the time to ensure we understood everything to get the most value from the platform.

Cons

It is not as polished as some competing platforms and can be less user friendly but I still found my way around it without too much trouble.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

C
Caillat

Information Technology and Services, 11-50 employees

Less than a year

4.0

User-friendly & visually appealing

Pros

I used this tool to design several of my websites. They helped me grow my companys social media presence and offer a page builder that is very user friendly and visual appealing than most others. Plus it connects seamlessly with all my other business tools.

Cons

Its email module offers fewer segmentation tiers. Also I find it very expensive, particularly for smaller companies.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

8

Functionality

9

A
Amanda

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

1.0

Scam company that fails to deliver on promises

Pros

I signed up on 6/24/25 after a Zoom call with two salespeople who made grand promises. They were professional but seemed eager to upsell beyond what I actually needed.

Cons

Well I requested a full refund the very same day I signed up because I completely lost trust in the company. I mean I should have researched them more thoroughly first. As I value integrity which they clearly lack as they have an F rating with the Better Business Bureau and every review on Reddit is negative from a community of people sharing how they were scammed. I asked for my money back within 24 hours and declined all their services but I still never got a refund. They insisted on a phone call to process it but when I reluctantly explained my reasons, they simply ghosted me.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

E
Elizabeth

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

An all-in-one solution

Pros

My favorite part of Marketing 360 is that it is an all in one solution. I can manage social media, text messaging and my online store from a single control panel.

Cons

It requires a significant time investment to learn but if you can dedicate the time to master it, I am sure you will be happy with the results.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

A
Aubrey

Construction, 1-10 employees

Less than a year

1.0

Overpriced and unprofessional

Pros

The communication was good but they did not deliver on what they promised to us.

Cons

I find it overpriced and incredibly unprofessional. So I feel like you are better off using AI tools.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

C
Clifton

Broadcast Media, 1-10 employees

Less than a year

5.0

The best for our business operations

Pros

It brings together marketing, web design, customer management and data analysis in one place, which is very convenient for handling all our business operations from a single platform.

Cons

The cost can be high for small businesses or new startups particularly for the advanced tools and higher-level plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

I
ike

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

1.0

Dishonest practices and endless delays

Pros

There is nothing positive to say. The sales team acts friendly to win us over but then the dishonest practices start.

Cons

I feel like the company operates like a pyramid scheme. Once they have your credit card, they start delaying even the smallest tasks for weeks so they can continue charging you monthly fees.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

C
Claudio

Telecommunications, 11-50 employees

Less than a year

4.0

Reasonably priced tool

Pros

The software is reasonably priced and I like the support team as they are very professional.

Cons

We have run in to few technical issues other than that I have no complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

L
Liliane

Health, Wellness and Fitness, 11-50 employees

Less than a year

1.0

awful company!

Pros

Only one person helped me when I was trapped in their contract. I strongly advise everyone to avoid signing up with this company.

Cons

This is an awful company with terrible designers. I was locked into their contract and paid extra for a new WordPress site which they did a very poor job on.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

4

Functionality

4

V
Victoria

Individual & Family Services, 500+ employees

Less than 6 months

5.0

simple to operate platform

Pros

They provide great help whenever I run into problems and the platform itself is simple to operate.

Cons

The pricing is reasonable and overall I don't have any dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Samuel

Retail, 101-500 employees

Less than a year

4.0

Complete all-in-one marketing solution

Pros

It is a complete, all in one solution for all our marketing requirements.

Cons

As per me the cost can be a challenge for small companies with tight budgets.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

P
Presley

Consumer Services, 11-50 employees

Less than a year

5.0

Amazing website :)

Pros

Marketing360 built me a great website. They also completely revitalized my business's social media presence. Plus they keep my profiles active and assist with sending marketing emails to both current and potential clients.

Cons

I really wish this platform was a bit more budget-friendly for small business owners like me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J
Jennifer

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0

smooth and well-organized onboarding process

Pros

The onboarding process was smooth and well-organized. The staff was friendly too and the templated building blocks made creating my site simple.

Cons

Well I had some difficulty generating a report from the CRM but Kylee guided me through the process perfectly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J
John

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0

Top team that understood my goals

Pros

They were a good team to collaborate with and really seemed to understand what I was trying to achieve.

Cons

I would like to see more patients coming through the door but my practice is also relatively new.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

G
Gisel

Libraries, 500+ employees

Less than a year

4.0

AI-driven marketing suite

Pros

It includes marketing automation and works as an integrated CRM. There is also an AI tool that helps us create Ad headlines and social media content.

Cons

The email marketing tool does not offer as many segmentation options as their other features. The landing page creator is also more basic and less visual compared to dedicated page-building software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J
Jaco

Construction, 1-10 employees

Less than a year

5.0

An excellent support team

Pros

The support team is excellent and the platform does a great job tracking performance across various marketing channels.

Cons

According to me the pricing is a bit high particularly for a small business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

B
BOBBY

Construction, 11-50 employees

Less than a year

5.0

Outstanding service with a fantastic team

Pros

We have been using Marketing 360 for some time and their service is outstanding. I am writing this because their customer service truly impressed me. I called right before closing time with an issue about a former employee whose email was still on our site. And here the support team was incredible as even though it was Friday at 5 p.m, they stayed on the line to help me remove the ex-employee's information. Overall they have a fantastic team.

Cons

I love everything about them. Every time I have called, they have done everything possible to answer my questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ashleigh

Retail, 1-10 employees

Less than a year

5.0

A reliable experience

Pros

Well the process for implementation was very smooth and quick which is a plus. I never worry about whether it processes correctly or if it is fast enough.

Cons

So far, I have not found anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10