Total 425 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

19%

3

Stars

5%

2

Stars

3%

1

Stars

13%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Clifton

Broadcast Media, 1-10 employees

Less than a year

5.0
January 2025

The best for our business operations

Pros

It brings together marketing, web design, customer management and data analysis in one place, which is very convenient for handling all our business operations from a single platform.

Cons

The cost can be high for small businesses or new startups particularly for the advanced tools and higher-level plans.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

I

ike

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

1.0
January 2025

Dishonest practices and endless delays

Pros

There is nothing positive to say. The sales team acts friendly to win us over but then the dishonest practices start.

Cons

I feel like the company operates like a pyramid scheme. Once they have your credit card, they start delaying even the smallest tasks for weeks so they can continue charging you monthly fees.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

MB

Michael B.

B2B Sales, 11-50 employees

5.0
December 2024

Sarah boosted revenue with ads

Pros

Working with Sarah has been great as she clearly knows how to use Google Ads to boost our online visibility and drive sales. Plus over the past year, I have seen a big increase in our overall revenue.

Cons

I have no complaints at all as I genuinely enjoy our check-ins and am always excited to hear about the progress we have made.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Amy B.

Small Business, 11-50 employees

5.0
December 2024

Brian and Brennan bring creativity

Pros

Brian and Brennan are great at building our brand and programs by using creative strategies and fun, imaginative ideas.

Cons

We find the billing setup a bit off between our organizations but they have been proactive in finding helpful solutions.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

A

Anonymous

Mid Market, 500+ employees

4.0
December 2024

Payton is responsive

Pros

Working with our Marketing Success Manager, Payton Williams was best as she was always responsive, helpful and simple to communicate with. Our bi-weekly check-ins were always productive and Payton shared useful ideas that helped our team. Plus the platform itself is well designed and very simple for us to use.

Cons

I canceled our subscription only because we no longer had a need for the service otherwise I found the product and support to be excellent and fully satisfactory.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Claudio

Telecommunications, 11-50 employees

Less than a year

4.0
December 2024

Reasonably priced tool

Pros

The software is reasonably priced and I like the support team as they are very professional.

Cons

We have run in to few technical issues other than that I have no complaints.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

L

Liliane

Health, Wellness and Fitness, 11-50 employees

Less than a year

1.0
December 2024

awful company!

Pros

Only one person helped me when I was trapped in their contract. I strongly advise everyone to avoid signing up with this company.

Cons

This is an awful company with terrible designers. I was locked into their contract and paid extra for a new WordPress site which they did a very poor job on.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

4

Functionality

4

V

Victoria

Individual & Family Services, 500+ employees

Less than 6 months

5.0
December 2024

simple to operate platform

Pros

They provide great help whenever I run into problems and the platform itself is simple to operate.

Cons

The pricing is reasonable and overall I don't have any dislikes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Samuel

Retail, 101-500 employees

Less than a year

4.0
November 2024

Complete all-in-one marketing solution

Pros

It is a complete, all in one solution for all our marketing requirements.

Cons

As per me the cost can be a challenge for small companies with tight budgets.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

P

Presley

Consumer Services, 11-50 employees

Less than a year

5.0
November 2024

Amazing website :)

Pros

Marketing360 built me a great website. They also completely revitalized my business's social media presence. Plus they keep my profiles active and assist with sending marketing emails to both current and potential clients.

Cons

I really wish this platform was a bit more budget-friendly for small business owners like me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

J

Jennifer

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
October 2024

smooth and well-organized onboarding process

Pros

The onboarding process was smooth and well-organized. The staff was friendly too and the templated building blocks made creating my site simple.

Cons

Well I had some difficulty generating a report from the CRM but Kylee guided me through the process perfectly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

John

Health, Wellness and Fitness, 1-10 employees

Less than 6 months

4.0
October 2024

Top team that understood my goals

Pros

They were a good team to collaborate with and really seemed to understand what I was trying to achieve.

Cons

I would like to see more patients coming through the door but my practice is also relatively new.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

G

Gisel

Libraries, 500+ employees

Less than a year

4.0
September 2024

AI-driven marketing suite

Pros

It includes marketing automation and works as an integrated CRM. There is also an AI tool that helps us create Ad headlines and social media content.

Cons

The email marketing tool does not offer as many segmentation options as their other features. The landing page creator is also more basic and less visual compared to dedicated page-building software.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

J

Jaco

Construction, 1-10 employees

Less than a year

5.0
September 2024

An excellent support team

Pros

The support team is excellent and the platform does a great job tracking performance across various marketing channels.

Cons

According to me the pricing is a bit high particularly for a small business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

B

BOBBY

Construction, 11-50 employees

Less than a year

5.0
September 2024

Outstanding service with a fantastic team

Pros

We have been using Marketing 360 for some time and their service is outstanding. I am writing this because their customer service truly impressed me. I called right before closing time with an issue about a former employee whose email was still on our site. And here the support team was incredible as even though it was Friday at 5 p.m, they stayed on the line to help me remove the ex-employee's information. Overall they have a fantastic team.

Cons

I love everything about them. Every time I have called, they have done everything possible to answer my questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ashleigh

Retail, 1-10 employees

Less than a year

5.0
August 2024

A reliable experience

Pros

Well the process for implementation was very smooth and quick which is a plus. I never worry about whether it processes correctly or if it is fast enough.

Cons

So far, I have not found anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

O

Okafor

Small Business, Manufacturing, 1-10 employees

Less than a year

5.0
August 2024

Helping small businesses

Pros

I like how it helps small business owners run their operations smoothly and effortlessly.

Cons

I do not have any complaints whatsoever. Everything has been going smoothly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Legal, 500+ employees

Less than 6 months

4.0
July 2024

Valuable marketing feedback

Pros

Its a reliable marketing tool and I value the feedback it offers. Also, I can customize templates easily with a drag-and-drop feature.

Cons

It is not easy to do marketing strategies for different countries around the world.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

JA

Jaime A.

Farming, 1-10 employees

Free Trial

5.0
July 2024

Easy enough for non-tech users

Pros

Overall the software is so easy to use that even someone with no tech skills could get it running.

Cons

To be honest I didn't notice any problems with the program as it worked well for everything I tried.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mackdamon

Real Estate, 1-10 employees

Less than 6 months

2.0
June 2024

Unresponsive support & difficulties in crypto recovery

Pros

I find the gas fees to be quite high, and customer service does not seem very responsive.

Cons

Recovering crypto can be one of the hardest things to do because of how these assets work. They are not regulated, and there is a lot of anonymity involved. However, there have been several cases where people who were scammed managed to get their crypto deposits back, although it was not an easy process. Fortunately, Joan C. Hopkins' company provides a free consultation where you can find out more and potentially get a full refund. I found the email "joanhopkins104 at 9maiI com" to be very helpful.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2