Small Business, 11-50 employees
“Average leads, poor coordination”
Pros
The backend is pretty simple and easy to navigate. Also the team responds quickly, customer support is excellent and there are several attractive website themes to choose from
Cons
Although there are different people handling each part of the service which I sometimes find frustrating, better coordination of ideas would help and the leads we've received feel only average in quality
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Realtor, 11-50 employees
“Webinars cover latest channels”
Pros
For all my marketing needs, this is a single platform! Their webinars are consistently well-executed and highly relevant, covering the latest tech and newest channels.
Cons
I find the analytics confusing sometimes. they could be presented more clearly and at times feel a little overwhelming to interpret.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Small Business, 11-50 employees
“Sticks to essentials”
Pros
I really like that this software sticks to the essentials and is super easy to pick up and use. It concentrates on the core features that matter and keeps things simple so I can learn quickly.
Cons
While I agree that sticking to the basics is the best way to learn and to address the most relevant points, I do miss having some extra perks and additional features that would make the experience more enjoyable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Enterprise, 500+ employees
“Budget-friendly, handles heavy lifting”
Pros
What I appreciate is that it's budget-friendly and takes care of most of the heavy lifting for me.
Cons
I'd love for it to include deeper social media features and support for more platforms so I could manage everything in one place.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing & Communications, 500+ employees
“Easy conversions, metrics hard to find”
Pros
I appreciate how user-friendly it is and that I can easily review conversion data. My team and I can also play back the calls we get from our AdWords campaigns to better understand leads.
Cons
At times it's tricky to locate the specific metrics I want and it took me quite some time to become comfortable navigating the interface.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7