Construction, 1-10 employees
Less than a year
“Customer service is simply the best”
Pros
Their customer service is simply the best as the support team is always quick to respond to my requests.
Cons
At the beginning I hesitated about my choice because my first account manager left me uncertain but after other team members took over, things picked up and progressed really well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Entertainment, 11-50 employees
Less than a year
“Reach all social media from one spot”
Pros
I am impressed by the interface as it makes it simple for me to reach all of my social media accounts from a single spot.
Cons
For me there aren't any major drawbacks I can think of right now.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Entertainment, 11-50 employees
Less than a year
“Clear overview of seo results”
Pros
The thing I like is that I can quickly see a clear overview of all the main marketing platforms and SEO results.
Cons
For me the design isn't great. there are too many features which can feel almost baffling at times.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Security and Investigations, 11-50 employees
Less than a year
“Detail-oriented, improves every way”
Pros
Well I have consistently received outstanding customer service, they pay close attention to detail, are easy to collaborate with and continually look for ways to improve our marketing and advertising in any possible way!
Cons
To be honest, I have never run into a negative experience with Marketing360!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Automotive, 1-10 employees
Less than a year
“Love dashboard, communication is lacking”
Pros
I really love the dashboard as it's hands down my favorite aspect of the entire experience.
Cons
What frustrates me most is the poor communication from the team. they don't keep me in the loop.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
7
Entertainment, 11-50 employees
Less than a year
“offer eay access to major networks”
Pros
It gives me easy access to all the major social networks making navigation and connections really simple.
Cons
In my experience it can feel overwhelming at first since there are seemingly too many features and choices to sort through.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Construction, 11-50 employees
Free Trial
“provide well-structured guides”
Pros
The marketing dashboard is very well structured which makes it easy for me to monitor and log how my ads are doing across social channels and search engines. That clarity helps me decide where to concentrate future digital marketing activities.
Cons
In my experience the software is primarily aimed at smaller businesses that need outside marketing help. so as my company grows, I find the service offering may not scale well and could stop being the right match for our needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Retail, 1-10 employees
Less than 6 months
“Support helped choose the best partner”
Pros
We found their support incredibly helpful. When we needed assistance with our online advertising, we consulted with them and ultimately chose them as the best partner to help grow our business. So far I honestly haven't been disappointed one bit!
Cons
I find the dashboard difficult to get around unless you go through one of their training sessions.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
9
Real Estate, 11-50 employees
Less than a year
“More clients than ever before”
Pros
I really enjoy their marketing campaigns! I had been running low on inspiration and ideas alone yet Marketing 360 unquestionably made it easier for me to connect with my network and attract more potential clients over time than before.
Cons
Although I found it challenging to learn, I think this program is simpler than other similar software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 1-10 employees
More than a year
“provide helpful insights”
Pros
We rely a lot on the email marketing tools. Also we run automated campaigns for each product we offer and Marketing360 gives us simple tracking and useful insights helping us connect better with customers. I also really like that I can see exactly how every dollar is spent such as every ad, keyword and demographic detail. In short it is incredibly helpful and transparent.
Cons
It can be somewhat glitchy as sometimes the metrics are off or it shows that it's enrolling every contact in every CRM email list and then proceeds to automatically unsubscribe them. It hasn't caused any real harm but I do find it a bit confusing at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Design, 1-10 employees
Free Trial
“syncs well with CRM”
Pros
This is a great tool for coordinating my marketing across all platforms and it also integrates smoothly with my CRM.
Cons
There isn't a trial unless I hand over my company's details which is frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 51-100 employees
More than a year
“offer phenomenal support”
Pros
Over the past four years I have been using Marketing 360 and Madwire and I have been extremely happy with them. Several businesses I recommended to Madwire/360 ended up signing on and their support team has been phenomenal.
Cons
In the past I ran into problems with the iOS integration although it's been improved lately and seems to be working more reliably now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Luxury Goods & Jewelry, 1-10 employees
Less than a year
“really like the website”
Pros
The team treated me really well and paid close attention to my needs and I have ended up with a very attractive website.
Cons
What bothered me was that I couldn't fully move or remove my site as it was essentially locked into the Marketing360 platform just as they built it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Construction, 51-100 employees
Less than a year
“Flexible, easy to shift focus”
Pros
Marketing 360 platform is very flexible and it's simple to shift focus and change direction when needed.
Cons
My main issue is with the fee structure and how pass-through overage charges are handled.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Education Management, 11-50 employees
Less than 6 months
“support is nothing but the best”
Pros
To be honesy I cannot say enough good things about it as they truly blew me away. Their customer support has been phenomenal, always responsive and genuinely helpful. The website they built for my business is amazing too as it's creatively designed and includes every element I wanted. Within just two weeks the marketing strategies they put into action began producing measurable results. The CRM is also user friendly and came with practical training that made it easy to use. I am now having trouble keeping up with the surge of customers. Choosing them has been the best business decision I have ever made so thank you Marketing 360 for being so talented and amazing.
Cons
I truly cannot think of a single thing that needs improvement. everything has met or even surpassed my expectations!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than a year
“Affordable and quick turnarounds”
Pros
Their products are affordable, the staff is very knowledgeable and they provide quick turnarounds on time-sensitive projects.
Cons
Honestly I haven't run into any problems to date. the customer service reps consistently go above and beyond for me!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Should have stayed with WordPress”
Pros
Honestly there's nothing noteworthy. I wouldn't recommend them to anyone.
Cons
I ended up with a poor account manager and the website platform UXI is awful. They persuaded me to build my site on their system but it's missing essential features and feels extremely limited. I should have stayed with WordPress.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
6
Functionality
5
Construction, 11-50 employees
More than a year
“Monitor every advertising channel”
Pros
The reporting is excellent and I can monitor every single advertising channel we run.
Cons
Although it offers more capabilities than we currently use, I know that when we require extra tracking features they'll be available.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
More than a year
“Took online presence higher”
Pros
I have really noticed that the support team at Marketing 360 has taken our online presence up to a whole new level.
Cons
Honestly I don't see any flaws in their software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Retail, 1-10 employees
Less than a year
“Functional features, easy to use”
Pros
I am really pleased with how functional the features are and how easy they are to use.
Cons
Honestly there's barely any trading functionality available which I find pretty restrictive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8