Meritto Reviews
Total 510 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars7%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Shweta
Education Management, 51-100 employees
Less than a year
“Poor customer support
Pros
I liked the No Paper Forms platform as it had a clean and user-friendly interface.
Cons
The customer support is poor, with no response to our emails and unsatisfactory results.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
1
Functionality
4
Megha
E-Learning, 500+ employees
Less than a year
“Simple lead and team productivity management
Pros
Managing leads is simple with Meritto and the tool also lets us track team productivity effectively.
Cons
The system can be a bit slow at times but other than that, everything works well for us.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
mohd
E-Learning, 500+ employees
Less than a year
“Solid lead management
Pros
I like that it offers solid lead management and well-designed automated workflows.
Cons
Occasionally NPF runs a little slowly but overall the CRM functions fine for our needs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nikhil
Education Management, 500+ employees
Less than a year
“Offers standout features
Pros
this software includes some really unique features that set it apart from other options.
Cons
I do not have any issues right now since it meets all our requirements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anil
Education Management, 500+ employees
More than a year
“best in lead and team management
Pros
To me its key strengths include lead management, automated workflows, team management and lead distribution.
Cons
Yes there is room for improvement, but nothing too major.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Madhumati
Education Management, 51-100 employees
Less than a year
“clean & well-organized design
Pros
The user interface and dashboard are clean, well-organized and very practical.
Cons
There is a noticeable delay when the app loads after I apply filters.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Sachin
Education Management, 500+ employees
More than a year
“perfect interface
Pros
It makes work easier and cuts down on paper use. The interface is perfectly designed, user-friendly and helps us keep everything more structured and simple to handle. Oevrall I would say it is a highly effective application.
Cons
No cons as everything about it is close to perfect!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ratika
Education Management, 51-100 employees
More than a year
“An excellent lead generation platform
Pros
This is an excellent platform. We feel very fortunate to have it as our lead generation system.
Cons
It can feel a bit complicated to use on occasion.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Bhanupratap
E-Learning, 500+ employees
More than a year
“User-friendly and highly adaptable
Pros
The platform is user friendly, highly adaptable and streamlines admissions processes. Plus its ability to integrate with other systems makes data management and reporting smooth and efficient.
Cons
We sometimes run into technical bugs that disrupt our work and it takes a while for support to help.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Jagriti
Education Management, 101-500 employees
More than a year
“highly commendable & simple interface
Pros
Meritto's user interface is highly commendable and I find it simple to use and it presents data in a very clear and understandable way.
Cons
I find it challenging to connect it to a different CRM system.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Surojit
E-Learning, 51-100 employees
More than a year
“Incredibly useful system for us!
Pros
My favorite feature is the filtering system which is incredibly useful, the filters are really helpful for understanding our customers.
Cons
It is a complete tool that meets our needs and we have no cons to share.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gopika
Education Management, 500+ employees
Less than a year
“Very adaptable tool
Pros
The software is very adaptable and provides us with several different methods to connect with students.
Cons
I do not have any major complaints though it would be great if the system didn't occasionally freeze up.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tejaswini
Education Management, 51-100 employees
Less than a year
“user-friendly design for everyone
Pros
From the very first click, the platform is incredibly easy for everyone staff, counselors, and applicants alike. Its simple to find their way around and use effectively.
Cons
While we can customize the platform, some of the features and processes feel a bit inflexible, forcing us to find our own solutions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Gillian
E-Learning, 51-100 employees
Less than a year
“Quick access to well-organized lead details
Pros
I can quickly pull up lead details which helps me do my job more effectively. The information is well-organized and thorough.
Cons
When they have bugs and roll out updates, it ends up wasting a lot of my time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Emmanuel
Education Management, 51-100 employees
Less than a year
“powerful hub for admissions
Pros
As an admissions counselor, I use this platform daily. The simplicity of the interface means I'm not wasting time figuring out how to use it. The live dashboard lets me instantly see how we're tracking toward goals and the lead management system is what keeps my pipeline organized and moving forward efficiently
Cons
The mobile app is not very user-friendly and could really use a design update. Plus checking notifications or dashboards on my phone is often a hassle.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Shikha
Higher Education, 101-500 employees
Less than a year
“Focused on employee engagement & performance
Pros
Meritto is a platform focused on employee engagement and performance management, providing us tools for feedback, professional development and goal tracking to support employee growth and satisfaction.
Cons
It can be difficult for beginners, has integration issues and seems pricey for smaller companies. The customization can also feel restricted for certain tasks.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6
Tanya
Higher Education, 101-500 employees
Less than a year
“comprehensive approach to career growth
Pros
It stands out to me because of its comprehensive approach to career growth. Also it is a platform that focuses on meaningful development by combining personalized skill-building with practical career guidance.
Cons
I am really glad about everything it offers and have no complaints to share.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Dr. Darshneel
Higher Education, 101-500 employees
More than a year
“Offer creative method for improving admissions
Pros
I really like its creative method for simplifying and improving the admissions process.
Cons
The huge number of tools and options can be intimidating for new users particularly for those who are not very technical. The result of it is that getting everyone fully trained and comfortable takes a significant amount of time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Neha
Higher Education, 101-500 employees
More than a year
“valuable paperless system
Pros
One thing I value about Meritto is its digital, paperless system, strong data protection and the useful follow-up feature that helps monitor progress efficiently. The follow-up tool is also great for monitoring our progress. As it helps us stay on track and hit our targets more efficiently.
Cons
This software is better than any other tool we have used in the past. So no cons!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chinmay
Education Management, 1-10 employees
Less than a year
“Very well-structured and easy workflow
Pros
The workflow is well-structured. Also the processes are clearly defined and the functions are easy to work with.
Cons
Even the super admin has some restrictions. There are certain settings that cannot be adjusted at that level.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7