Total 510 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

7%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
Shweta

Education Management, 51-100 employees

Less than a year

2.0

“Poor customer support”

Pros

I liked the No Paper Forms platform as it had a clean and user-friendly interface.

Cons

The customer support is poor, with no response to our emails and unsatisfactory results.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

1

Functionality

4

M
Megha

E-Learning, 500+ employees

Less than a year

4.0

“Simple lead and team productivity management”

Pros

Managing leads is simple with Meritto and the tool also lets us track team productivity effectively.

Cons

The system can be a bit slow at times but other than that, everything works well for us.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

M
mohd

E-Learning, 500+ employees

Less than a year

4.0

“Solid lead management”

Pros

I like that it offers solid lead management and well-designed automated workflows.

Cons

Occasionally NPF runs a little slowly but overall the CRM functions fine for our needs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N
Nikhil

Education Management, 500+ employees

Less than a year

4.0

“Offers standout features”

Pros

this software includes some really unique features that set it apart from other options.

Cons

I do not have any issues right now since it meets all our requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

A
Anil

Education Management, 500+ employees

More than a year

4.0

“best in lead and team management”

Pros

To me its key strengths include lead management, automated workflows, team management and lead distribution.

Cons

Yes there is room for improvement, but nothing too major.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Madhumati

Education Management, 51-100 employees

Less than a year

4.0

“clean & well-organized design”

Pros

The user interface and dashboard are clean, well-organized and very practical.

Cons

There is a noticeable delay when the app loads after I apply filters.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

S
Sachin

Education Management, 500+ employees

More than a year

5.0

“perfect interface”

Pros

It makes work easier and cuts down on paper use. The interface is perfectly designed, user-friendly and helps us keep everything more structured and simple to handle. Oevrall I would say it is a highly effective application.

Cons

No cons as everything about it is close to perfect!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ratika

Education Management, 51-100 employees

More than a year

4.0

“An excellent lead generation platform”

Pros

This is an excellent platform. We feel very fortunate to have it as our lead generation system.

Cons

It can feel a bit complicated to use on occasion.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

B
Bhanupratap

E-Learning, 500+ employees

More than a year

4.0

“User-friendly and highly adaptable”

Pros

The platform is user friendly, highly adaptable and streamlines admissions processes. Plus its ability to integrate with other systems makes data management and reporting smooth and efficient.

Cons

We sometimes run into technical bugs that disrupt our work and it takes a while for support to help.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

J
Jagriti

Education Management, 101-500 employees

More than a year

4.0

“highly commendable & simple interface”

Pros

Meritto's user interface is highly commendable and I find it simple to use and it presents data in a very clear and understandable way.

Cons

I find it challenging to connect it to a different CRM system.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

S
Surojit

E-Learning, 51-100 employees

More than a year

5.0

“Incredibly useful system for us!”

Pros

My favorite feature is the filtering system which is incredibly useful, the filters are really helpful for understanding our customers.

Cons

It is a complete tool that meets our needs and we have no cons to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
Gopika

Education Management, 500+ employees

Less than a year

5.0

“Very adaptable tool”

Pros

The software is very adaptable and provides us with several different methods to connect with students.

Cons

I do not have any major complaints though it would be great if the system didn't occasionally freeze up.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

T
Tejaswini

Education Management, 51-100 employees

Less than a year

4.0

“user-friendly design for everyone”

Pros

From the very first click, the platform is incredibly easy for everyone staff, counselors, and applicants alike. Its simple to find their way around and use effectively.

Cons

While we can customize the platform, some of the features and processes feel a bit inflexible, forcing us to find our own solutions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

G
Gillian

E-Learning, 51-100 employees

Less than a year

4.0

“Quick access to well-organized lead details”

Pros

I can quickly pull up lead details which helps me do my job more effectively. The information is well-organized and thorough.

Cons

When they have bugs and roll out updates, it ends up wasting a lot of my time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

E
Emmanuel

Education Management, 51-100 employees

Less than a year

4.0

“powerful hub for admissions”

Pros

As an admissions counselor, I use this platform daily. The simplicity of the interface means I'm not wasting time figuring out how to use it. The live dashboard lets me instantly see how we're tracking toward goals and the lead management system is what keeps my pipeline organized and moving forward efficiently

Cons

The mobile app is not very user-friendly and could really use a design update. Plus checking notifications or dashboards on my phone is often a hassle.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S
Shikha

Higher Education, 101-500 employees

Less than a year

3.0

“Focused on employee engagement & performance”

Pros

Meritto is a platform focused on employee engagement and performance management, providing us tools for feedback, professional development and goal tracking to support employee growth and satisfaction.

Cons

It can be difficult for beginners, has integration issues and seems pricey for smaller companies. The customization can also feel restricted for certain tasks.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

6

T
Tanya

Higher Education, 101-500 employees

Less than a year

5.0

“comprehensive approach to career growth”

Pros

It stands out to me because of its comprehensive approach to career growth. Also it is a platform that focuses on meaningful development by combining personalized skill-building with practical career guidance.

Cons

I am really glad about everything it offers and have no complaints to share.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

DD
Dr. Darshneel

Higher Education, 101-500 employees

More than a year

4.0

“Offer creative method for improving admissions”

Pros

I really like its creative method for simplifying and improving the admissions process.

Cons

The huge number of tools and options can be intimidating for new users particularly for those who are not very technical. The result of it is that getting everyone fully trained and comfortable takes a significant amount of time.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

N
Neha

Higher Education, 101-500 employees

More than a year

5.0

“valuable paperless system”

Pros

One thing I value about Meritto is its digital, paperless system, strong data protection and the useful follow-up feature that helps monitor progress efficiently. The follow-up tool is also great for monitoring our progress. As it helps us stay on track and hit our targets more efficiently.

Cons

This software is better than any other tool we have used in the past. So no cons!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chinmay

Education Management, 1-10 employees

Less than a year

4.0

“Very well-structured and easy workflow”

Pros

The workflow is well-structured. Also the processes are clearly defined and the functions are easy to work with.

Cons

Even the super admin has some restrictions. There are certain settings that cannot be adjusted at that level.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7