Last Updated

Key Takeaways

Generated from the text of customer reviews

Meritto is an education CRM and student enrollment platform primarily used by admissions, enrollment, and marketing teams. Users frequently praise its ease of use and lead management capabilities, while occasional slower performance receives criticism. Meritto recently added Mio AI Coach and expanded enrollment automation to its platform.

Our Verdict

Meritto is a good fit for mid-sized and large education organizations managing high applicant volumes. Its annual pricing is reasonable for larger institutions but may feel expensive for smaller teams. We recommend it for admissions and enrollment teams that need an education-specific system and can invest time in setup and training.

Meritto Specifications

  • Contact Management
  • Lead Management
  • Opportunity Management
  • Customer Communication Tracking

Meritto Features

Education CRM

The platform lets teams manage leads, follow-ups, counselor assignments, and sales activity across the enrollment process. It covers lead capture, lead scoring, nurturing, and distribution based on custom rules. 'One View Lead Profile', 'Sales Signals', and task tracking help teams monitor each prospect’s activity, stage, and next action in more detail.

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Application Automation

With this feature, teams can create custom application forms, collect documents, manage application fees, and track applicant progress from one dashboard. It gives applicants access to payments, notifications, and queries through the student admission portal. These tools help admissions teams keep applicant activity organized and move applications forward with better visibility.

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Post-Application Automation

The software manages the stages that follow application submission, from candidate evaluation to final admission decisions. Teams can handle GD-WAT-PI planning, document verification, shortlisting, scoring, result declaration, and token fee payments. It helps admissions teams track applicant progress and manage post-application tasks from the same system.

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Education Chatbot

Niaa, Meritto’s Education Chatbot, engages prospective students across the web, WhatsApp, and Facebook. It answers common questions, captures student intent, and sends relevant nudges based on where each prospect is in the enrollment journey. These conversations are added to the student profile, giving counselors the context they need for more informed follow-ups.

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Reporting And Analytics

This feature includes a drag-and-drop report builder, custom dashboards, 100+ education-specific dashlets, and comparative benchmarking. Users can analyze enquiry-to-enrollment funnels, campaign performance, counselor activity, payments, and multi-center results. These tools help teams compare performance across programs, locations, and enrollment stages.

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Student Engagement Suite

Meritto connects student communication, AI-led engagement, and counselor activity to the same enrollment record. It supports automated outreach based on student activity and keeps AI and counselor interactions tied to the same record. Engagement reports help teams see how these interactions influence applications, payments, and enrollments.

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Pros And Cons of Meritto

Pros

  • Keeps lead ownership clear across teams

  • Helps teams stay organized during follow-ups

  • Makes student histories easier to review

  • Supports faster handling of bulk leads

  • Tracks productivity at the individual level

Cons

  • Notes could be easier to review

  • Certain filters could feel more intuitive

  • Reports could offer more flexibility

Meritto Pricing

Starter Plan

Growth Plan

Pro Plan

  • Unlimited contacts

  • Up to 15 users

  • Up to 50,000 emails

  • Audience segmentation

  • Predictive analytics

  • SSO and two-factor authentication

  • Tasks and journeys

  • Pre-parked standard reports

  • Standard online applications

  • All Starter Plan features, plus:

  • Up to 25 users

  • Up to 200,000 emails

  • Unlimited custom fields

  • Mobile CRM

  • Workflows and rules

  • Automated review and decisioning

  • Application and token fee collection

  • Batch import and export

  • ERP connector

  • All Growth Plan features, plus:

  • Up to 50 users

  • Up to 500,000 emails

  • Dynamic profiles

  • Document management

  • Campaign library

  • Data masking module

  • Report Builder

  • AI student reports

  • Webhooks

Disclaimer: The pricing details were last updated on Sep 07, 2026 from the vendor's website. Please contact us for a tailored pricing list.

Meritto Reviews

Total 510 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

7%

2

Stars

2%

1

Stars

1%

Share your experience

AK

Amit K.

Education Management, 51-100 employees

More than a year

4.0
January 2026

“Helpful lead management platform”

Pros

Meritto is very simple to use and the customized dashboard keeps everything organized and easy to access. The interface is also user friendly so I can move around without confusion and manage leads efficiently. Plus it helps me stay on top of things without making the process feel complicated.

Cons

It is a capable and genuinely helpful tool overall but there's still room for improvement. As per me better speed, more flexibility and a stronger onboarding process for new users would make it even more effective.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

P

Praveen

E-Learning, 500+ employees

Less than a year

5.0
February 2025

“Very adaptable and simple to access”

Pros

What's impressive is just how adaptable and accessible the platform is. I can update a student's status or add detailed feedback in seconds and the entire system is designed to be incredibly intuitive, it genuinely makes managing student progress simple and efficient.

Cons

I have been using this app for the past seven months without a single technical problem. Overall it's been a great experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

dipti

E-Learning, 500+ employees

More than a year

4.0
January 2025

“An easy to use design with full-range tools”

Pros

What makes Meritto formerly NoPaperForms special is its easy to use design, full-range admission tools, strong analytics, automation, smooth connections with other software and great customer service. Also I like that it boosts productivity, offers valuable insights and enhances the applicant's journey, providing a scalable, cost-effective solution for schools.

Cons

Some potential downsides I noticed include a learning curve for its more powerful tools, some customization limits, rare service interruptions, a higher price for small schools, integration difficulties, a need for constant internet and infrequent new feature releases.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

Frequently Asked Questions

Does Meritto offer an API?

Yes, it provides an API.

Does Meritto have a mobile app?

Yes, it has a mobile application available for both iOS and Android.

What languages are supported by Meritto?

Meritto is primarily available in English.

What types of pricing plans does Meritto offer?

The vendor offers three annual pricing plans: Starter ($8,000/year), Growth ($15,000/year), and Pro ($30,000/year). Pricing varies by institution size and selected usage limits. Get in touch for custom Meritto cost estimates.

What other apps does Meritto integrate with?

The software integrates with several third-party systems such as Moodle, CallHippo, Zoom, Razorpay, and Zoho CRM.

Who are the typical users of Meritto?

Meritto is commonly used by admissions managers, enrollment teams, counselors, student recruitment teams, marketing teams, and institutional administrators.

What level of support does Meritto offer?

The platform provides support through live ticket, phone, and email, along with a help center and knowledge base.