Total 510 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

7%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Arshiya

Education Management, 500+ employees

More than a year

4.0
November 2024

Easy tracking for leads and payments

Pros

I love how I can easily track lead progress, manage follow-ups and monitor payment statuses.

Cons

Tracking duplicate entries is not as easy as I thought.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

CHETAN

Education Management, 51-100 employees

Less than 6 months

4.0
November 2024

Customer-friendly marketing platform

Pros

It is a customer-friendly marketing platform with helpful tools like an email scheduler.

Cons

I think it can be a bit confusing for people who are just starting out.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

S

Shaveta

Education Management, 500+ employees

More than a year

5.0
November 2024

amazing features that speed up work

Pros

The features are simple and user friendly which speeds up our work. In the education sector, we need fast, responsive software to handle our busiest days and manage a high volume of leads.

Cons

We sometimes have trouble logging in but the OTP verification makes it manageable.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P

Pavan

Education Management, 11-50 employees

Less than a year

5.0
November 2024

Simple design!

Pros

This CRM is well-known for its simple and user-friendly design. This means our team can start using it effectively right away without extensive training making it a great choice for teams of any size or technical skill level.

Cons

No cons as the system is very adaptable, letting companies customize workflows, dashboards and reports to fit our specific objectives.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

Pooja

Education Management, 500+ employees

Less than a year

4.0
November 2024

Helpful tool for our workflow

Pros

I really appreciate how the lead filtering tool helps me check what stage each potential student is in.

Cons

Nothing major to complaint but I feel like the Eco feature could provide more detailed chat reports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

G

Ganesh

Education Management, 500+ employees

More than a year

5.0
November 2024

Very simple to use with top-notch support

Pros

It is very simple and easy to use and the customer support is absolutely top-notch.

Cons

I like that it is constantly working to improve and support its users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DMRSS

Dr M R S Suryanarayana

Education Management, 51-100 employees

Less than a year

3.0
November 2024

powerful analytical tool

Pros

The platform provides a detailed technical analysis of how different lead sources are performing in specific areas which really helps strengthen our enrollment numbers.

Cons

It feels a bit outdated and lacks clear information about its full range of services. We often only discover a feature exists when we report a problem as the marketing team does not explain everything well.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

5

VK

Vishal Kumar

Retail, 500+ employees

Less than a year

4.0
November 2024

Customizable to fit our specific requirements

Pros

We can customize the platform to fit our institution's specific requirements which makes it much more practical for daily use.

Cons

I feel like organizations in regions with poor internet service might struggle since the platform requires a constant online connection.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Shivangi

E-Learning, 500+ employees

Less than a year

4.0
November 2024

Simple interface that saves time

Pros

The interface is so user friendly that it is easy to navigate through leads and update their status. It saves us a lot of time by automating routine jobs like follow-up reminders and we can build custom dashboards that match our workflow.

Cons

Accroding to me the setup process for new users can be quite complicated. Also the system occasionally freezes with large data imports and sometimes there is a slight delay in lead updates.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

7

A

Akash

E-Learning, 51-100 employees

Less than a year

5.0
November 2024

huge time-saver for bulk lead management

Pros

It has many great features but my favorite is the ability to change the stage for multiple leads all at once. This saves us a huge amount of time.

Cons

Not really. The problems I had before were fixed quickly after I contacted support.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

F

Fazeelath

Education Management, 51-100 employees

More than a year

5.0
November 2024

Easy scheduling and profile editing

Pros

I find it easy to schedule follow-ups, add student details and edit profiles.

Cons

It is a good system that's simple to work with so I do not have any issues.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mohd

E-Learning, 500+ employees

Less than a year

3.0
November 2024

Pretty easy to us for every task

Pros

It is pretty easy and simple to use for every task.

Cons

There are occasional server issues and I noticed the platform can run slowly at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

5

Functionality

7

S

Saurav

Education Management, 51-100 employees

Less than a year

2.0
November 2024

Frustrating issues with reports and filters

Pros

The only thing that stands out to me is that we can access it on both a computer and a mobile phone.

Cons

honestly, there are many frustrating issues such as generating reports, using filters and resolving duplicate lead entries are not as easy as I expected them to be.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

4

H

Harsh

E-Learning, 500+ employees

Less than a year

4.0
November 2024

Love using it!

Pros

I have been using Meritto for the last nine months and so far I find it much easier to use than my previous system, LeadSquare.

Cons

The follow-up process feels complicated. So I would prefer a more direct and simple method.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

R

Razeen

Education Management, 1-10 employees

Less than a year

5.0
November 2024

Great content and features

Pros

The content and features were great and lived up to what I needed for my job.

Cons

We needed regular training sessions for a while until we became fully comfortable with all the product's features. But this does not count as a con, right?

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

SAJAL

E-Learning, 500+ employees

Less than a year

4.0
November 2024

Has a customer-centric approach

Pros

I really like their customer-centric approach, focusing on the specific needs and challenges within the education industry.

Cons

While the platform has many tools, some users find the templates and workflows limiting especially if their needs are very specific.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

7

S

Saloni

Education Management, 500+ employees

More than a year

4.0
November 2024

excellent targeting and timing

Pros

My favorite part of No Paper Form is the filtering options and the precise timing for pop-up notifications.

Cons

It sometimes takes a long time for a user profile to load.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

P

priyanka

E-Learning, 500+ employees

Less than a year

5.0
November 2024

lead manager and filter sections are my favorite

Pros

The lead manager and filter sections are my most used and favorite tools.

Cons

I do not use the custom column feature often but it is a useful option to have.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

H

Husna

Higher Education, 500+ employees

Less than a year

4.0
November 2024

powerful search and organization tool

Pros

What I like best is being able to search for leads in different ways. I can easily find them, add notes and schedule follow-up dates.

Cons

My least favorite part is the manual follow-up process. I would also like an option to export leads to an Excel file directly from the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

L

Laxmi

Education Management, 500+ employees

Less than a year

5.0
November 2024

Personalized learning and a holistic approach

Pros

There are so many good things about it such as it offers personalized learning, supports employee growth, has a user-friendly interface and takes a holistic approach to development.

Cons

I do not have any complaints and the key strength to me of it is the personalized learning paths, which customize the experience to each users unique skills and goals instead of using a one-size-fits-all approach.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9