Meritto Reviews
Total 510 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars60%
4
Stars30%
3
Stars7%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Arshiya
Education Management, 500+ employees
More than a year
“Easy tracking for leads and payments
Pros
I love how I can easily track lead progress, manage follow-ups and monitor payment statuses.
Cons
Tracking duplicate entries is not as easy as I thought.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
CHETAN
Education Management, 51-100 employees
Less than 6 months
“Customer-friendly marketing platform
Pros
It is a customer-friendly marketing platform with helpful tools like an email scheduler.
Cons
I think it can be a bit confusing for people who are just starting out.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Shaveta
Education Management, 500+ employees
More than a year
“amazing features that speed up work
Pros
The features are simple and user friendly which speeds up our work. In the education sector, we need fast, responsive software to handle our busiest days and manage a high volume of leads.
Cons
We sometimes have trouble logging in but the OTP verification makes it manageable.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Pavan
Education Management, 11-50 employees
Less than a year
“Simple design!
Pros
This CRM is well-known for its simple and user-friendly design. This means our team can start using it effectively right away without extensive training making it a great choice for teams of any size or technical skill level.
Cons
No cons as the system is very adaptable, letting companies customize workflows, dashboards and reports to fit our specific objectives.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pooja
Education Management, 500+ employees
Less than a year
“Helpful tool for our workflow
Pros
I really appreciate how the lead filtering tool helps me check what stage each potential student is in.
Cons
Nothing major to complaint but I feel like the Eco feature could provide more detailed chat reports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Ganesh
Education Management, 500+ employees
More than a year
“Very simple to use with top-notch support
Pros
It is very simple and easy to use and the customer support is absolutely top-notch.
Cons
I like that it is constantly working to improve and support its users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dr M R S Suryanarayana
Education Management, 51-100 employees
Less than a year
“powerful analytical tool
Pros
The platform provides a detailed technical analysis of how different lead sources are performing in specific areas which really helps strengthen our enrollment numbers.
Cons
It feels a bit outdated and lacks clear information about its full range of services. We often only discover a feature exists when we report a problem as the marketing team does not explain everything well.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
4
Functionality
5
Vishal Kumar
Retail, 500+ employees
Less than a year
“Customizable to fit our specific requirements
Pros
We can customize the platform to fit our institution's specific requirements which makes it much more practical for daily use.
Cons
I feel like organizations in regions with poor internet service might struggle since the platform requires a constant online connection.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Shivangi
E-Learning, 500+ employees
Less than a year
“Simple interface that saves time
Pros
The interface is so user friendly that it is easy to navigate through leads and update their status. It saves us a lot of time by automating routine jobs like follow-up reminders and we can build custom dashboards that match our workflow.
Cons
Accroding to me the setup process for new users can be quite complicated. Also the system occasionally freezes with large data imports and sometimes there is a slight delay in lead updates.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Akash
E-Learning, 51-100 employees
Less than a year
“huge time-saver for bulk lead management
Pros
It has many great features but my favorite is the ability to change the stage for multiple leads all at once. This saves us a huge amount of time.
Cons
Not really. The problems I had before were fixed quickly after I contacted support.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Fazeelath
Education Management, 51-100 employees
More than a year
“Easy scheduling and profile editing
Pros
I find it easy to schedule follow-ups, add student details and edit profiles.
Cons
It is a good system that's simple to work with so I do not have any issues.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mohd
E-Learning, 500+ employees
Less than a year
“Pretty easy to us for every task
Pros
It is pretty easy and simple to use for every task.
Cons
There are occasional server issues and I noticed the platform can run slowly at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Saurav
Education Management, 51-100 employees
Less than a year
“Frustrating issues with reports and filters
Pros
The only thing that stands out to me is that we can access it on both a computer and a mobile phone.
Cons
honestly, there are many frustrating issues such as generating reports, using filters and resolving duplicate lead entries are not as easy as I expected them to be.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
4
Harsh
E-Learning, 500+ employees
Less than a year
“Love using it!
Pros
I have been using Meritto for the last nine months and so far I find it much easier to use than my previous system, LeadSquare.
Cons
The follow-up process feels complicated. So I would prefer a more direct and simple method.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Razeen
Education Management, 1-10 employees
Less than a year
“Great content and features
Pros
The content and features were great and lived up to what I needed for my job.
Cons
We needed regular training sessions for a while until we became fully comfortable with all the product's features. But this does not count as a con, right?
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
SAJAL
E-Learning, 500+ employees
Less than a year
“Has a customer-centric approach
Pros
I really like their customer-centric approach, focusing on the specific needs and challenges within the education industry.
Cons
While the platform has many tools, some users find the templates and workflows limiting especially if their needs are very specific.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
Saloni
Education Management, 500+ employees
More than a year
“excellent targeting and timing
Pros
My favorite part of No Paper Form is the filtering options and the precise timing for pop-up notifications.
Cons
It sometimes takes a long time for a user profile to load.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
priyanka
E-Learning, 500+ employees
Less than a year
“lead manager and filter sections are my favorite
Pros
The lead manager and filter sections are my most used and favorite tools.
Cons
I do not use the custom column feature often but it is a useful option to have.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Husna
Higher Education, 500+ employees
Less than a year
“powerful search and organization tool
Pros
What I like best is being able to search for leads in different ways. I can easily find them, add notes and schedule follow-up dates.
Cons
My least favorite part is the manual follow-up process. I would also like an option to export leads to an Excel file directly from the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Laxmi
Education Management, 500+ employees
Less than a year
“Personalized learning and a holistic approach
Pros
There are so many good things about it such as it offers personalized learning, supports employee growth, has a user-friendly interface and takes a holistic approach to development.
Cons
I do not have any complaints and the key strength to me of it is the personalized learning paths, which customize the experience to each users unique skills and goals instead of using a one-size-fits-all approach.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9