Total 510 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

7%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

E-Learning, 51-100 employees

Less than 6 months

3.0
July 2023

Pricing worksespecially filters feel dated

Pros

If value for money is what you are looking for, here is my take: the pricing feels reasonable for what Meritto offers. I also find the interface easy to understandso it doesn't take much effort for me to figure out where things are or how to use the main features.

Cons

I feel like Meritto really needs to modernize its technology. the filters come across as pretty old-school and that makes the overall product feel a bit outdated compared to newer tools.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

RR

Rakhi R.

Education Management, 1-10 employees

Less than 6 months

5.0
July 2023

Time-saving online admissions

Pros

Using Meritto has saved me a lot of time. The old traditional way of collecting all the information just does not work well anymore and moving everything online through Meritto has made the whole process much more convenient for me.

Cons

I have not used it extensively enough to point out any real drawbacks yet and so far I have not come across anything negative.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SA

Shaik A.

Higher Education, 51-100 employees

Less than 6 months

5.0
July 2023

Lead stages and daily follow-ups

Pros

I can change lead stages without any hassle and I am also able to add daily follow-ups quickly. that really helps me stay organized and keep track of every lead properly throughout the day.

Cons

I'd really like to have direct calling without needing to do things manuallybecause that would save me a lot of time. As of now, that part still feels a bit inconvenient in my daily workflow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SC

Sonu C.

E-Learning, 500+ employees

Less than 6 months

4.0
July 2023

User-friendly and simple

Pros

I found Meritto quite easy to use and understand and it has also been very manageable to handle on a daily basis.

Cons

At the same time, I did face some trouble while filling in details and in my use, the drop-down options sometimes took a while to load or respond.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 500+ employees

Less than a year

4.0
July 2023

Helpful lead tracking

Pros

I find Meritto simple to work with for managing leads and it helps me stay organized by letting me set follow-up dates without any hassle. In my experience keeping track of prospects feels more manageable because the system is easy and practical for daily use.

Cons

What has been frustrating for me is the bulk upload feature since it does not always work the way I expect. I have also noticed that there is no notification pop-upso I can miss updates unless I check things manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SR

Shivam R.

Marketing and Advertising, 51-100 employees

Less than 6 months

3.0
July 2023

Useful featuresespecially inconsistent

Pros

I find Meritto quite user friendly and most of the features work well and feel genuinely helpful. What I like is that the platform offers good functionality overall and it has been an awesome tool for handling my work when everything runs as expected.

Cons

I have noticed that Meritto can be slow sometimes which affects my workflow. There are also moments when it does not work properly and that inconsistency can be frustrating while using it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

VS

vinay s.

E-Learning, 500+ employees

Less than a year

5.0
July 2023

Helpful reminders and smart insights

Pros

The combination that keeps me organized and paperless is the follow-up reminder feature and the no-paper form functionality. It really helps me stay on top of things while keeping the whole process more organized and paperless.

Cons

I also find the remark feature quite useful and the data analysis part has been good as well. It gives me added clarity and makes the overall workflow feel more informative and practical.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PG

Priyesh G.

E-Learning, 500+ employees

Less than a year

3.0
July 2023

Lead uploads are convenient

Pros

uploading leads has been quite convenient and I like that I can separate and organize the information for each lead without much confusion. That breakdown helps me manage records better and makes the overall process feel more structured.

Cons

What has been frustrating for me is the data trackingbecause it does not always feel reliable. I have also come across an incorrect database at times and that affects how much I can trust the information while working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PB

Pooja B.

Education Management, 101-500 employees

Less than 6 months

4.0
July 2023

Helpful lead views for tracking

Pros

I find it convenient to manage leads because the different views available help me organize and track everything in a way that feels much more manageable.

Cons

I do feel that the lead management options can get a little tricky to handle when the right view is not selected properly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

DA

Debajit A.

Education Management, 101-500 employees

Less than a year

4.0
July 2023

Lead management we rely on

Pros

What I appreciate most about Meritto is its lead capture and lead management capability. those features have been the standout part of the platform and I genuinely love using them for handling incoming leads more efficiently.

Cons

At the same time, I feel the user interface and overall user experience still need improvement. In my view, the platform would be much better if the design felt more simple and user friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

YG

Yogesh G.

Education Management, 500+ employees

Less than 6 months

5.0
July 2023

Fast workflow and handy system

Pros

I can get work done faster with this than with other tools and the system feels very simple and convenient to use. I have found the overall workflow comfortable and it helps me move through tasks without much effort.

Cons

In my usage, the management side feels a bit separate which can make some parts of the work seem divided. That said I still feel the system lets me work faster than other options and the interface remains convenient and user friendly.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

PS

Puspend S.

Education Management, 500+ employees

Less than a year

4.0
July 2023

Helpful calling tools and training

Pros

I have had a positive experience with the calling system because it works well for my daily follow-ups and the NPS training has also been quite useful. From my side, both the calling feature and the training support have been good and have helped me handle work more confidently.

Cons

The calling system shows the direct call option to the client right in front and that can be a bit uncomfortable at times. I feel this part could be managed better so the calling process feels a little more controlled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

NJ

Narayan J.

Education Management, 500+ employees

Less than a year

4.0
July 2023

Helpful lead insights overall

Pros

Meritto gives me useful insights from the data and leads I manage on the platform which helps me understand things better and work more effectively.

Cons

I notice the data fluctuates and some pages or details take longer to load when I need them urgentlyalthough I feel the Meritto team can fix this with stronger back-end improvements.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SB

Subhi B.

Education Management, 101-500 employees

Less than a year

5.0
July 2023

Seamless lead tracking and reporting

Pros

On a daily basis, I rely on paperless forms for handling my leads and it has made a real difference in how I work. I use it regularly for lead management, keeping my leads organized and making sure my follow-ups happen on time. What I personally enjoy most is how seamless the whole process feelsbecause it saves me a lot of time during the day. I also find the reporting feature very valuable since it helps me analyze my data, review content performance and understand the overall effectiveness of my leads much better.

Cons

At this point, I honestly feel that NPF already offers all the features I currently need and actively useso I do not have any real complaints to mention.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Madhulika S.

Education Management, 101-500 employees

More than a year

5.0
April 2023

Organized and efficient data handling

Pros

What makes Meritto such a reliable system for data is the way it keeps everything organized with a clear, systematic approach. I have found that it stores data really efficiently which helps me manage information without feeling lost or overwhelmed.

Cons

One thing that does slow me downthough, is having to enter the application number every single time I want to open a form. I find that part a bit repetitive and inconvenient during regular use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SP

Suman P.

Education Management, 500+ employees

Less than a year

5.0
April 2023

Very useful feature set

Pros

I have been able to use almost all of the features without much trouble and that has made the software feel really practical for my day to day work. most of the tools are easy to understand and I can usually get things done without needing extra help.

Cons

I do notice that it takes a while to load which can be a bit frustrating when I need to work quickly. I have also found applying filters slightly confusing on occasion since it feels a little harder than it should be.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

MP

Manoj P.

Education Management, 101-500 employees

More than a year

5.0
April 2023

Excellent support and full-featured crm

Pros

getting Meritto up and running was very quick and hassle-free which made the whole deployment process feel stress-free. I also found the customer support team to be outstanding because whenever I needed help, they responded well and guided me properly. As a user, I really appreciate how complete the CRM feels and how well everything comes together for day to day work.

Cons

I have not come across any real drawbacks while using Meritto. it already includes all the features I look for in a CRMso I do not feel like anything important is missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AT

Aditya T.

Computer Software, 500+ employees

More than a year

5.0
March 2023

Helpful platform for education teams

Pros

What stood out to me most was the passionate team behind this product and the way they are building something that truly feels world class. I have found it to be extremely useful for universities, EdTech companies, schools, study abroad organizations, colleges and similar institutions and that broad relevance makes it even more impressive from my perspective.

Cons

Honestly I haven't come across any real downsides so far. From what I have experienced, the product has been genuinely useful and has done exactly what I needed it to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
March 2023

Powerful campaigns and timely leads

Pros

Sending mailers and setting up campaigns is really convenient in Meritto and it fits well into my day to day work. I am also able to get lead details on time which helps me respond faster and stay on top of follow-ups. What I like most is the number of filters availablebecause they help me pull more accurate information and work with the exact data I need.

Cons

From my side, I feel there's still a lot of room for improvement in the UI. While the platform does the job well, I think a more refined and modern interface would make the overall experience even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

HM

Harsh M.

E-Learning, 101-500 employees

Less than 6 months

5.0
March 2023

Comprehensive support for institutions

Pros

they really empower educational institutions by offering a complete solution that covers a wide range of needs in one place.

Cons

At the same time, I felt the filters were a bit confusing at firstespecially for someone just getting started with the platform.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10