Total 510 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

7%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

V

Victor

Education Management, 500+ employees

More than a year

4.0
November 2024

file downloading is easy with it

Pros

The Meritto software is easy to use. Also it is simple to download files from it and the files we get are always correct.

Cons

It takes too long to access and download the different forms available.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

D

Danish

Education Management, 500+ employees

Less than a year

5.0
November 2024

excellent interface

Pros

I find it very simple to figure out and use and the user interface is excellent.

Cons

Honestly I cannot think of anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

TARUN

Education Management, 11-50 employees

Less than a year

4.0
November 2024

love how it provides accurate data

Pros

It is very simple and convenient to use, delivers accurate numbers and information, has a user-friendly design and never seems to go down.

Cons

There are so many filters that it sometimes gets confusing to find exactly what we need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anilkumar

Education Management, 51-100 employees

More than a year

5.0
November 2024

Outstanding automation

Pros

Meritto really simplifies my workday. The automation features were outstanding too.

Cons

I never miss my targets because all my follow-ups are up to date and the automation makes the work much simpler. In short I have no dislikes to share.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Shravan

Education Management, 101-500 employees

More than a year

4.0
November 2024

Offesr great customization options

Pros

It is very user-friendly and I like that it offers great customization for different programs.

Cons

The student dashboard is very plain and I feel like the customer service response times should be based on how urgent the issue is.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

K

Kartik

Education Management, 11-50 employees

Less than 6 months

5.0
October 2024

Easy to operate and manage

Pros

This CRM is simple to operate and manage. I really enjoy working with it.

Cons

There is not a single thing that I don't like about the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jahnavi

Education Management, 11-50 employees

Less than 6 months

3.0
October 2024

Placing calls was never this easy

Pros

The tool is user friendly and makes placing calls easy for us.

Cons

I am not getting pre-verified leads and I also do not get a notification for every new lead that comes in.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

5

Functionality

4

A

Asit

E-Learning, 500+ employees

Less than a year

2.0
October 2024

clean and quick for new leads

Pros

Meritto interface is clean and the quick filters for new leads are something I find very handy.

Cons

Managing follow-up data is a real hassle. The filters are not precise enough to pull specific data sets, the lead list refreshes completely after an update and adding a new filter automatically turns off the previous one which annoys me.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

6

Functionality

3

C

Chandrakala

Information Technology and Services, 500+ employees

Free Trial

3.0
September 2024

provides clear candidate statuses

Pros

Candidate statuses are clearly visible and we can mark someone as Absent without opening their full file which is the best. Overall it is a simple process.

Cons

The system is very slow. I wish I could use the TAB key to move quickly between data entry fields.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

5

Functionality

4

KK

Kwasi Kumi

Education Management, 11-50 employees

Less than 6 months

4.0
September 2024

Simple to use with clear follow-up records

Pros

I love how it is simple to use and navigate. It also helps us maintain a clear record of any follow-ups and updates we need.

Cons

It does not currently support phone number verification in my country but it does supply me with high-quality leads.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kanishk

Education Management, 51-100 employees

Less than 6 months

3.0
September 2024

PC version is not the best

Pros

What I like is that Meritto offers different versions for different organizations and it runs smoothly. Dispositions are clearly marked and I get calendar notifications on time for seamless follow-ups.

Cons

The data does not sync promptly which hurts our efficiency. Also the PC version is not as good as the mobile app.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

M

Megha

Education Management, 51-100 employees

Less than 6 months

4.0
September 2024

Excellent tracking system!!

Pros

The tracking system is excellent, we can monitor every single one of our responses.

Cons

Umm the mobile app keeps refreshing on its own constantly which is very disruptive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dinesh

Education Management, 500+ employees

More than a year

4.0
September 2024

Smooth real-time lead filtering

Pros

One thing I like a lot is that by applying various filters, we can identify the right leads to call in real-time.

Cons

The admission payment page shows a limit of 10 Lakhs which confuses and worries students. They think their fee is that high so we have to explain it's just a maximum limit. This misunderstanding has caused some students to cancel their online payments.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

U

ummai

Education Management, 11-50 employees

More than a year

5.0
August 2024

A user friendly CRM

Pros

The app is user-friendly and easily customizable to fit my needs and requirements.

Cons

I do not have many cons to mention but I suggest adding certain features to the Application Manager. It would also be helpful to have short training sessions whenever new features are introduced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

konen

Education Management, 51-100 employees

Less than a year

4.0
August 2024

good application for student admission process

Pros

The app stores student data perfectly which I like the most. Also it allows you to connect with leads pretty easily.

Cons

The application is a bit slow and for sure it needs a lot of improvements in this area.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

8

K

Kumarjit

Education Management, 500+ employees

Less than a year

5.0
August 2024

Amazing & Superb

Pros

User application process is very well designed.

Cons

As per me the dashboard overview is quite unorganized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sharvan

Education Management, 500+ employees

Less than a year

5.0
July 2024

Good Platform For Academic Institutions

Pros

The platform efficiently streamlines the entire enrollment process, saving time and effort for academic institutions.

Cons

I find the platform challenging to navigate, and some features aren't very intuitive for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anisha

Education Management, 11-50 employees

Less than 6 months

4.0
July 2024

Meritto experience

Pros

It reduces paperwork issues and is simple to navigate.

Cons

Occasionally, the system behaves differently on two different devices.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

S

Sakshi

E-Learning, 51-100 employees

Less than a year

5.0
July 2024

My personal experience with Merritto

Pros

All types of data are securely stored and well-organized. Working in sales, it helps me track all leads, timelines, and follow-ups, preventing internal team conflicts and providing solid evidence.

Cons

I experience frequent lagging and occasional app crashes, which can be problematic. Overall, it's decent!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jobair

Education Management, 500+ employees

Less than 6 months

5.0
July 2024

Great Enrolment Platform with Minor Drawbacks

Pros

Meritto is an advanced SaaS-based Enrollment Automation Platform, catering to top academic institutions. It simplifies the enrollment process effectively. Overall, it's an excellent tool for enrollment management.

Cons

Occasionally, there are synchronization issues with calls and delayed openings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10