Total 510 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

30%

3

Stars

7%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

P

Paras

Education Management, 11-50 employees

Less than a year

5.0
June 2024

Highly Efficient and Supportive

Pros

Meritto is excelling with its user-friendly interface, robust analytics, seamless integrations and exceptional support, which greatly boosts admissions efficiency and improves the overall student experience.

Cons

Reporting feature could be more user friendly to facilitate easier data visualization.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kshitij

Marketing and Advertising, 51-100 employees

Less than a year

5.0
June 2024

Good Product for Education Industry | Must Have for Universities

Pros

I benefit from the full funnel lead to conversion journey, marketing automation and reports and dashboards with easy access to campaign insights.

Cons

I have faced delays and non responsiveness from the customer support representative regarding attribution models.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

6

Functionality

9

N

Nischal

Education Management, 11-50 employees

Less than 6 months

4.0
June 2024

Review on meritto

Pros

Software is easy to use and more organized which helps me keep track of records properly.

Cons

The sign-up process and user interface of the application requires noteworthy improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Avinash

Higher Education, 101-500 employees

Less than a year

4.0
June 2024

A good CRM tool

Pros

Softwares ease of use and interface is quite good.

Cons

License cost and setup cost is very high compared to other similar products.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

R

RAJINDER

Education Management, 500+ employees

Less than a year

5.0
June 2024

SUPERB SOFTWARE

Pros

Everything is great about this software.

Cons

No cons to mention as everything is working fine so far. I am just waiting for any new updates.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Varuna

Education Management, 500+ employees

Less than a year

2.0
June 2024

Extremely COmbursome

Pros

Nothing is good about this software. I feel like the entire CRM needs to be simplified and made smarter.

Cons

I feel like it is unnecessarily complex. The filters could be simplified and the prospect to enrollment stages could be streamlined. In short the entire CRM needs significant changes.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

A

Ashfaque

Education Management, 500+ employees

More than a year

5.0
June 2024

It's already great

Pros

It works smoothly and quickly, with nice filters.

Cons

Every now and then I face server issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Gulnaz

Education Management, 11-50 employees

More than a year

5.0
June 2024

Excellent Tool for Lead Management

Pros

What I like the most about Meritto are its comprehensive and user-friendly CRM features, which streamline lead management, registration and electronic payments which makes processes efficient and hassle-free.

Cons

What I liked least about Meritto (formerly NoPaperForms) is the occasional lag in loading times which can slightly slow down my workflow efficiency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dinesh

Education Management, 500+ employees

More than a year

5.0
June 2024

Tee best app

Pros

I get top results with calling and data observation.

Cons

There are not any problems that are worth mentioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Animesh

E-Learning, 101-500 employees

Less than a year

4.0
June 2024

Great experience

Pros

The best part about the forms is how easy it is to set them up.

Cons

Meritto customer support is a bit slow at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

A

Abhimanyu

Education Management, 500+ employees

Less than a year

1.0
June 2024

Please add more relevant leads

Pros

Nothing is useful. Even the templates feature does not work properly.

Cons

The leads are not always relevant and I need an auto-call option.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

2

N

neha

E-Learning, 500+ employees

Less than a year

5.0
June 2024

meritto is best

Pros

Using Meritto for admissions is easy especially with its filters.

Cons

Have not noticed any major cons with Meritto.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK

Suraj Kumar

Education Management, 51-100 employees

Less than 6 months

5.0
June 2024

Meritto - The life saver for me

Pros

The innovative design, simple workflow and customizable options that fit our needs is perfect.

Cons

It is odd that we have to pay for email credits when we have already bought the product which requires sending emails.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

10

Functionality

10

P

Prapti

Museums and Institutions, 500+ employees

More than a year

4.0
June 2024

Smooth workspace!

Pros

Very intuitive design. Also starting and setting up the initial workspace is easy and customizations are simple to implement.

Cons

Sometimes, it consumes a lot of bandwidth without a clear reason.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

V

Vishal

E-Learning, 500+ employees

More than a year

5.0
June 2024

An Okay CRM to manage workflow.

Pros

I use it for lead management, enrollment management and CRM.

Cons

Some basic software updates are needed in lead management. I cannot see the payment time in the lead manager and it often takes time to update payments in the application manager.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Chaithra

Education Management, 500+ employees

Less than a year

5.0
June 2024

Its easy to access

Pros

Meritto is easy to access, very useful and user-friendly.

Cons

The process to add a lead is long and I need the ability to delete unwanted leads.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rajyalakshmi

Education Management, 500+ employees

More than a year

5.0
June 2024

Very useful and user friendly

Pros

Easy to access and user friendly

Cons

I cannot delete unwanted lead and the process to add a lead is lengthy.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tejaswini

Education Management, 11-50 employees

Less than a year

5.0
June 2024

Awesome to work with meritto

Pros

Meritto is very much accessible and easier to work with compared to others and its workflow is very understandable.

Cons

Everything is perfect about this software as it is easy to access the Meritto app and log in without issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thehmina

Accounting, 11-50 employees

Less than a year

5.0
June 2024

Iibs useful to use

Pros

Meritto is easy to access and am grateful for how well it helps with leads and admissions.

Cons

At times I cannot access the lead manager to be as helpful as needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Rakshit

Education Management, 500+ employees

Less than a year

5.0
June 2024

An invaluable asset to our organization, revolutionizing our approach to digital forms and workflows

Pros

Merittos forms are optimized for both desktop and mobile devices, so our employees and clients can access and complete them anytime, anywhere. This flexibility has been invaluable, especially for our remote and field-based teams.

Cons

While the platform integrates well with various business systems I think the document integration features could be improved to better streamline the management and sharing of supporting materials.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10