Anish
Education, E-Learning, 500+ employees
Less than a year
“A game-changing solution for our organization, revolutionizing our approach to digital forms and workflows”
Pros
The platforms integration with our existing business systems like CRM and document management, has created a cohesive digital ecosystem. This integration has eliminated manual data entry and improved data accuracy.
Cons
The initial onboarding and training process can be quite time-consuming due to the wealth of features and capabilities. A more intuitive and guided setup process would be very beneficial for new users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Drishti
Education, E-Learning, 500+ employees
Less than a year
“Invaluable asset to our organization”
Pros
Meritto's workflow automation has been a game changer for us. We can now route forms through the right approval processes, set up conditional logic and trigger notifications all without manual intervention. revolutionized our digital forms and workflows
Cons
Even though the responsive design works well the absence of a dedicated mobile app limits offline capabilities and the user experience especially for those working in the field.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jyoti
Education, E-Learning, 500+ employees
Less than a year
“Powerful and intuitive digital forms and workflows platform that has significantly improved our organization's efficiency and productivity”
Pros
I like how the drag and drop form builder makes it incredibly easy to create custom digital forms tailored to our needs. The variety of field types and customization options lets us capture all the information we need.
Cons
Although the platform integrates well with various business systems, I believe the document integration features could be enhanced to improve the management and sharing of supporting materials.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tasmiya
Education, E-Learning, 11-50 employees
Less than a year
“Meritto review”
Pros
following up with leads is very easy with Meritto overall, its been a good experience.
Cons
There is not anything major which I count as a con but if any arise, the team is quick to fix them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ramya
Education, E-Learning, 51-100 employees
Less than 6 months
“Usefull app”
Pros
I find it easy to follow up with leads, use the system and its friendly to use.
Cons
Sometimes the system hangs and I have to do follow-ups one by one.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Archie
Education, E-Learning, 51-100 employees
Less than 6 months
“Very happy of the Usage”
Pros
Meritto team is very supportive and provides all the necessary expertise and guidance for successful implementation.
Cons
No issues so far as we have just implemented the solution.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Gajalakshmi
Education, E-Learning, 11-50 employees
More than a year
“Meritto review”
Pros
Helps with lead management and makes my work easier.
Cons
Nothing major. I am happy with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arihant
Education, E-Learning, 500+ employees
Less than 6 months
“Experience”
Pros
Easy to navigate and apply in a systematic manner.
Cons
There is nothing specific at the moment but updates should be made over time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vani
Education, E-Learning, 11-50 employees
Less than 6 months
“Review for npf”
Pros
Software is great for consulting with students and making their admissions process easy.
Cons
I have had several calls where the calls were not answered.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Shailesh
Education, E-Learning, 51-100 employees
Less than a year
“Easily to operate”
Pros
I can easily track productivity, monitor leads with their lead scores and use features like previous and first lead stages. The lead matrix is particularly well-presented.
Cons
I cannot find the previous lead owner.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Rajesh J.
Farming, 11-50 employees
More than a year
“Customized workflows”
Pros
It captures data in a customized way based on my organization's specific requirements. Plus it fits into our daily workflow nicely and helps me manage routine tasks without unnecessary confusion. I have also found it very useful for maintaining the database over a long period of time which makes ongoing tracking and record-keeping much more reliable for me.
Cons
One thing I feel could be improved is the workflow path in a few areas. If some minor adjustments are made to reduce the number of steps, I'd be able to complete tasks faster and work a bit more efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Asha K.
Education Management, 11-50 employees
Less than a year
“Quick access and secure lead handling”
Pros
The tool is easy to access and everything has been running very smoothly for me.
Cons
No complaints as the application process is very simple to manage and I feel good about how leads are handled. It seems secure and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Y M.
Education Management, 11-50 employees
Less than a year
“reliable for everyday use”
Pros
It is very user friendly and works well throughout the day. Also the platform runs smoothlymaking it practical for daily use even around the clock. What stands out most is that I can rely on it without it ever slowing me down.
Cons
I have noticed that invalid leads cannot be deleted which is frustrating when I am trying to keep data clean and organized. Sometimes I also get logged out automatically which is annoying when I am in the middle of work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Niharika K.
Marketing and Advertising, 11-50 employees
Less than 6 months
“Paperless forms i genuinely like!!”
Pros
Meritto app is really simple to useespecially when it comes to handling everything without paper forms. Also the paperless process feels convenient and helps me manage things much more comfortably inside the app.
Cons
To be honest I dont have anything to share as everything about it is good!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gayathri A.
Education Management, 51-100 employees
More than a year
“Reliable app”
Pros
This tool is very simple to use and it works consistently whenever I need it. What stands out to me is how well the app functions overall and I also really like the follow-up process because it helps me stay on top of things without much hassle.
Cons
Invalid leads cannot be deleted from the system which is annoying. Also I'd prefer to have an option to remove leads that are not interestedbecause keeping them there makes the lead list feel less clean and useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anusha R.
Education Management, 11-50 employees
Less than 6 months
“helpful updates and quick workflow”
Pros
It is pretty easy to work with because it's simple to navigate, saves me time in my daily tasks and keeps improving with timely updates. Overall the platform feels user friendly and efficient which makes handling work much more manageable.
Cons
I am not able to remove unwanted leads when needed. I also noticed that access is limited only to an official email ID which can feel restrictive at times depending on how I need to use the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Chandana N.
Education Management, 51-100 employees
Less than 6 months
“Clean format!”
Pros
When it comes to Meritto, what stands out to me is the format. As it has a very good layout and the way everything is presented feels clear and well organized which makes using it pleasant for me.
Cons
Personally, I use it every day and I genuinely like the app, it has become part of my regular routine and I keep coming back to it because it works well for my needs. So no cons to share!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Advitha P.
Education Management, 11-50 employees
Less than a year
“Friendly and secure platform”
Pros
It is easy to understand and feels both user friendly and secure. Overall it is simple enough that I can quickly get used to the features without confusion which makes daily use much more comfortable.
Cons
Only limitation I have noticed is that I cannot delete invalid leads which can be frustrating at times. Another thing on my end is that access seems to be available only through an official email ID and that does feel a bit restrictive depending on how I need to log in.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mary V.
Education Management, 11-50 employees
More than a year
“lead management that really helps”
Pros
Using Meritto has made my day to day work feel much more manageable and it is especially helpful when it comes to handling and tracking leads. Plus it supports our process really well and saves me a lot of effort during regular follow-ups.
Cons
So far I have not come across any major downsides while using it. If anything does come up later, I feel the team would likely address and resolve it quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chand S.
Education Management, 500+ employees
Less than 6 months
“flexible features and seamless workflow”
Pros
All the features work well in daily use. The entire process feels smooth from start to finish and I have been able to customize it to fit my needs really well. Plus it handles tasks reliably and gives me the flexibility I want without making things complicated.
Cons
Honestly I have not run into any major issues with it so far. If anything seems off once in a while, I'd say it's usually more related to our network connection than the software itself. In my usage the platform has been the best and hard to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10