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Pipeliner CRM

Pipeliner CRM Reviews

101 Reviews

Overall Rating

4.8

101 Reviews

Rating Distribution

5

star

(81)

4

star

(19)

3

star

(1)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

filter

Filters

Helps in Increasing the value and volume of customer and Increase Sales
Pros

Pipeliner CRM is effective for sales forecasting, providing a centralized system for contact storage and sales management, with a tracking feature.

Cons

Its integration with the third-party system is complex with limited features.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Shradha G.

Mid-Market, 500+ employees

Jul 11, 2023

Pipeliner is an awesome CRM system to help me manage my business.
Pros

Users appreciate the organized data management and automation capabilities of Pipeliner CRM.

Cons

There is no real insight into how to create custom reports for specific needs

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Caylee F.

Small-Business, 11-50 employees

Jun 06, 2023

Great tool for managing prospect flow
Pros

The seamless UI, inclusion of automation and AI, and the ability to easily track potential customers are highlighted as positive features.

Cons

Nothing that I can think of. Pipeliner has helped make my team more efficient

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anthony E.

Small-Business, 11-50 employees

Jun 06, 2023

Love Pipeliner
Pros

Dynamic views for data, extensive customization options, and niche industry support make Pipeliner CRM unparalleled for organizations dealing with various industries.

Cons

Honestly, thus far, we have no real complaints about Pipeliner CRM. Their support is top-notch, the software is intuitive and rich, and the user interface is one of the most aesthetically pleasing that I've come across.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jesse K.

Mid-Market, 500+ employees

Jun 06, 2023

Very easy and nice to use
Pros

Users find the system very efficient to use, both in terms of functionality and resources.

Cons

Nothing at all I love pipeliner. Great crm

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Qalid A.

Mid-Market, 500+ employees

Jun 05, 2023

Pipeliner CRM
Pros

Pipeliner CRM is praised for its ease of use, integration capabilities, and cost-effectiveness.

Cons

There are so many features that it can take a while to discover them all.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Gabe F.

Small-Business, 11-50 employees

Jun 05, 2023

Amazingly User Friendly!
Pros

All critical data points from your performance are conveniently displayed so you can know precisely how you are performing and how far you are from your target! Customizable to your company's needs!.

Cons

Honestly, we haven't found a single pain point yet. With Pipeliner's customized instance, we have exactly what we need.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ C.

Mid-Market, 500+ employees

Jun 02, 2023

User friendly and easy to use
Pros

The app's simple and clear interface, user-friendliness, and ease of use are mentioned as smart features.

Cons

There's nothing I don't like about it. The app has a simple and clear interface regardless of the variety of features the offers. It's user friendly and easy to use. This could be a smart thing that ever invented.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Aga I.

Mid-Market, 500+ employees

May 03, 2023

Basic but Solid CRM
Pros

Pipeliner CRM's visual appeal and its effectiveness in tracking sales leads through pipelines in a Kanban view are highlighted.

Cons

Advanced functions were lacking, such as marketing and workflow automation. Also, the price was fairly high for a basic CRM - we felt there were better choices for our money.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mike M.

Small-Business, 11-50 employees

Apr 06, 2023

Pipeliner Review
Pros

The system is commended for being easy to use, effective for reporting, and efficient in tracking.

Cons

The inability to update a colleagues accounts without prior permission given can sometimes be frustrating, if they are on AL or have not shared the details.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Dawn C.

Mid-Market, 500+ employees

Oct 18, 2022

Great features and very customisable
Pros

After a year of use, users express satisfaction with Pipeliner CRM.

Cons

It was easy to customise so that the interface matched our sales process, which has been great for our users as we needed a system that was intuitive and quick to use.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Stuart E.

Mid-Market, 500+ employees

Oct 11, 2022

User friendly and easy to use.
Pros

Users love the user-friendly interface, easy navigation, and responsive customer service of Pipeliner CRM.

Cons

There isn't anything that I dislike about Pipeliner CRM, it's been working great for me and my colleagues. I don't have any issues with the product or the customer service.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Malinee C.

Small-Business, 11-50 employees

Oct 10, 2022

Fonctionnalit�s et Personnalisation
Pros

Pipeliner CRM is described as a sales platform with easy configuration, seamless integrations, and intuitive tools, providing everything needed to accelerate sales.

Cons

Avec Pipeline CRM, rien n'est moins utile. Tout est juste et parfait jusque l� car je conclue des transactions beaucoup plus rapidement et communique mieux avec mes partenaires, clients et collaborateurs

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Akpovi Ludovic A.

Small-Business, 11-50 employees

Jul 28, 2022

A Great application!
Pros

The platform's friendly interface for managing clients and potential opportunities is appreciated.

Cons

I do wish that there were more "smarts" behind the scenes of the Pipeliner tool to enable better tracking of high and low priority projects without requiring direct changes.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Liam C.

Mid-Market, 500+ employees

May 27, 2022

Pipeliner is a good help in daily business
Pros

Pipeliner CRM's ability to link all accounts, contacts, and opportunities in one program is considered a significant benefit.

Cons

Sometimes it takes too many steps to create an analysis.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Igor E.

Mid-Market, 500+ employees

May 23, 2022

Easy to use
Pros

Users appreciate the flexibility of Pipeliner, allowing changes without the need for advanced engineering skills.

Cons

I don't dislike anything per se, but it would be nice if Pipeliner had a function to export an opportunity record into a PowerPoint presentation. Overall it's obvious Pipeliner listens to its user base.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Sarah B.

Mid-Market, 500+ employees

May 18, 2022

workable, many clicks needed, quite OK CRM tool
Pros

Creating tasks, attaching documents, and collaborating with colleagues are mentioned as easy and efficient in Pipeliner CRM.

Cons

opportunities are ok to enter and to track progress

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Bettina V.

Mid-Market, 500+ employees

May 18, 2022

Improve your results in your campaign through this CRM.
Pros

I consider that Pipeliner CRM is an authentic service to help improve sales since it allows and has a wide range of functions with magnificent characteristics, which are: Pipeline analysis where it allows you to see an instant reading and that makes it possible to intervene to advise instead of selling, it offers exclusive sales files for the archives since it saves all the data, study evaluation and its processes carried out at the time of sales, and has extremely well-developed support that responds instantly to any questions about the service and solves problems quickly and efficiently.

Cons

We dislike a bit is the voice indication function which is responsible for indicating the tasks and scheduled dates on events and meetings among others, it has a problem which usually falls and the voice is not heard due to audio problems in the function I hope they can solve this complication since it is a nuisance because time is wasted and it does not indicate the saved tasks on certain occasions.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

Yasmine J.

Small-Business, 11-50 employees

Apr 28, 2022

CRM System - Pipeliner
Pros

Pipeliner CRM is seen as a good tool for gathering information about customers and projects, offering a comprehensive overview for all users in the company.

Cons

the search function only works when the customer's name is spelled absolutely correctly. The search function should give name suggestions.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Wilma T.

Enterprise, 500+ employees

Apr 25, 2022

User experience review for Pipeliner CRM
Pros

Pipeliner CRM is described as the best tool for customer requirements from prospect entry to project execution, providing a centralized data management tool.

Cons

There is nothing found to dislike for this wonderful sales tool.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Darshan M.

Small-Business, 11-50 employees

Apr 19, 2022

Lovely platform and very user-friendly!!!
Pros

Pipeliner CRM is praised for being an extraordinary tool for sales and vendor relationship organizations, providing insights into where products and customers are in the process.

Cons

Pipeliner is beginning to charge for highlights except if you pick the costly Unlimited choice. Shockingly, Pipeliner anticipates that clients should look at pages of results to observe the thing in list items.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

James A.

Mid-Market, 500+ employees

Mar 24, 2022

Great platform and easy to handle!!!
Pros

Users appreciate the simplicity of Pipeliner's setup options and its easy-to-navigate interface.

Cons

I despise nothing in essence, however it would be great assuming that Pipeliner had a capacity to send out an open door record into a PowerPoint show. That was the situation with undertakings and email sequencing. As I deal with the autonomous clients from our establishment framework, this caused numerous failure with our clients.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Michael J.

Mid-Market, 500+ employees

Mar 23, 2022

Opportunities - Organized
Pros

Users enjoy having their sales organized with Pipeliner CRM for easy navigation.

Cons

I do wish that there were more "smarts" behind the scenes of the Pipeliner tool to enable better tracking of high and low priority projects without requiring direct changes.

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

Steve C.

Mid-Market, 500+ employees

Mar 11, 2022

Pipeliner is the perfect choice for us.
Pros

Operation is child's play and easy to understand. All essential information can be easily edited and presented. Thanks to the intuitive filter function, we analyze large amounts of data quickly to draw the correct conclusions. Particularly important is the support from Liz Young. Without her help, we would not have been able to switch to operational mode so quickly.

Cons

Nothing

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kai V.

Manager, 500+ employees

Mar 07, 2022

Best CRM
Pros

Pipeliner CRM is praised for its straightforward understanding, user-friendly interface, and easy integration.

Cons

None, it does everything that I need in a sales CRM

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Shemmy K.

IT Manager, 500+ employees

Jan 19, 2022

The Future Of CRM-PIPELINER
Pros

Pipeliner CRM is very flexible and easy to work with, data collection is at its finest, and its integration with other major software like Excel is very important for business. It aids in monitoring the core work process, and one characteristic feature is that it is very easy to learn without requiring extensive training.

Cons

I do wish that there were more "smarts" behind the scenes of the Pipeliner tool to enable better tracking of high and low priority projects without requiring direct changes.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Emmanuel Alex P.

Wash Sales Manager, 11-50 employees

Jan 06, 2022

My sales right arm
Pros

Pipeliner CRM is commended for being a simple, intuitive sales tool that prevents things from falling between the cracks in a small company.

Cons

None

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Susan W.

Chief Business Development Officer, 11-50 employees

Nov 29, 2021

Visual CRM experience
Pros

The ease of drag-and-drop and the visual appearance, along with Outlook integration, are mentioned as positive aspects.

Cons

A bit time consuming.

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

George K.

Business Owner, 11-50 employees

Nov 23, 2021

Pipeliner CRM - 6 Year Veteran User
Pros

Users appreciate Pipeliner CRM for being simple, intuitive, and easy for anyone within a company to use.

Cons

None, it does everything that I need in a sales CRM

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

Margye S.

VP Business & MWBE Solutions, 11-50 employees

Nov 23, 2021

Amazing, easy and powerful crm
Pros

The ease of use, powerful reporting, and account management features are highlighted as strong points of Pipeliner CRM.

Cons

None

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Michael L.

Managing Director, 11-50 employees

Nov 18, 2021

Great tool - Amazing support
Pros

Pipeliner CRM is commended for its simplicity in configuration options and easy-to-interact interface.

Cons

It was easy to customise so that the interface matched our sales process.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Eduardo P.

Director of Operations, 500+ employees

Nov 18, 2021

Good but still missing some key components that are never addressed
Pros

Users find Pipeliner CRM easy to navigate with nice graphics.

Cons

None

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

Joseph T.

Manager, 11-50 employees

Nov 18, 2021

Advanced CRM with a great user experience and great support
Pros

Pipeliner is credited for providing visibility into the sales process and offering customization to suit business needs.

Cons

None, it does everything that I need in a sales CRM

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Luke S.

Mid-Market, 500+ employees

Oct 14, 2021

Pipeliner CRM VISUALIZED YOUR SALES PROCESS
Pros

Pipeliner CRM is a tool for sales visualization. It's easy to use, allowing marketing and commercial functions to be aligned. It enables sales managers to follow up on sales representatives and team sales efficiently.

Cons

It would be nice if it integrated with our SAP Business One

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Jean Fran�ois S.

Project Management Advisor, 11-50 employees

Sep 21, 2021

Pipeliner CRM Review
Pros

The GUI, ease of adoption, and user-friendliness are mentioned as positive aspects of Pipeliner CRM.

Cons

Sometimes it takes too many steps to create anaysis.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Elliot G.

Sales Manager, 11-50 employees

Jul 09, 2021

Its been a good experience learning a lot about how can change your sales with pipeline CRM
Pros

Users appreciate how easy it is to create leads and keep track of them in Pipeliner CRM.

Cons

Nothing.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mfundo N.

Sales Consultant, 11-50 employees

Jun 18, 2021

FRIENDLY INTERFACE AND EASY TO USE
Pros

The virtual interface's friendliness and interactivity with the drag-and-drop tool are highlighted.

Cons

Slow loading time for data was observed in the usage of the product.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anthony D.

National Sales Manager, 500+ employees

Jun 02, 2021

Very Good Tools For Sales Management
Pros

Report generation and dashboard management are mentioned as positive features of Pipeliner CRM.

Cons

So far no encounter problem yet, need further explore in dashboard management

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Weng Choon S.

Marketing & Product Manager, 500+ employees

May 18, 2021

Pipeliner is a great tool
Pros

Pipeliner CRM's visual interface is considered easy to understand, and customization options are highlighted.

Cons

It would be nice if it integrated with our SAP Business One

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

Marlen T.

COO, 11-50 employees

May 17, 2021

Great sales tool for a small sales team!
Pros

Users appreciate complete access to updates on the mobile app and the ease of use for non-computer-oriented salespeople.

Cons

Number of times that it required re-logging in. Seems to time-out, even if you are still using it.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

John R.

VP Sales, 11-50 employees

May 17, 2021

Pipeliner CRM is the best CRM software for sales operations
Pros

Pipeliner's war room concept is praised for providing guidelines and insights on closing deals efficiently.

Cons

Pipeliner CRM is limited to just one language, it is not available in local languages

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Chinecherem E.

Administrative Assistant, 11-50 employees

Apr 19, 2021

Most likely
Pros

Pipeliner CRM is commended for being user-friendly and accessible even in areas with limited internet connections.

Cons

It has eliminate the human element from the business factor. Although it speeds up processes but sometimes its important to do the work on one's own.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Adrian N.

Financial Accountant and Administrative Officer, 11-50 employees

Apr 15, 2021

Easy CRM to use
Pros

Users find Pipeliner CRM easy to use for creating leads, accounts, and contacts without complications.

Cons

I have not experienced any difficulty using pipeliner CRM so far.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NANCY k.

Business Development Officer, 11-50 employees

Mar 07, 2021

Pipeliner CRM is user friendly, easy to navigate and has excellent visualization
Pros

Pipeliner CRM's ability to address management, technology, and people pain points is acknowledged.

Cons

I am very satisfied with the product and have not had any reason to dislike it

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Engr. Ernest I.

Metering/Intruments Engineer, 11-50 employees

Feb 25, 2021

Entirely visual & straightforward!
Pros

Pipeliner CRM is described as a tool for a more organized sales and CRM process, aiding in organizing the sales process from prospecting to opportunity tracking.

Cons

Pipeliner CRM is well built and I have no dislikes.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Mekbib A.

Information Technology Sales Consultant, 11-50 employees

Feb 06, 2021

Best CRM for any Business Size
Pros

Pipeliner CRM's easy data access, improvement of sales representative productivity, and fair pricing are highlighted.

Cons

So far so good there is nothing that i would say its bad about it

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Tonderai T.

Sales Development Representative, 11-50 employees

Jan 30, 2021

Pipeliner CRM Review from Abebu
Pros

What I like best about Pipeliner CRM is that I can manage my Sales and Opportunities easily through both the mobile App and the cloud implementation. We can also directly send data from email to Pipeliner CRM without the need to go to the CRM application. A manager can easily see which lead has a high probability of closing from the application.

Cons

Pipeliner CRM has some delay when you open it up for the first time in a day

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Abebu a.

Network Engineer, 11-50 employees

Jan 23, 2021

Helpful and time saving sales tool
Pros

Pipeliner CRM's admin side is mentioned as extremely easy to navigate.

Cons

The billing doesn't follow our AP process

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lauren G.

Marketing Specialist, 11-50 employees

Jan 14, 2021

pipliner CRM is very easy to use due to its visualization nature
Pros

Users find the ability to use Pipeliner CRM on both computer and phone devices convenient.

Cons

The trial version is a bit short, it took a very short time to analyze it and before knowing it well the trial period was ended

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

David S.

Founder, Corporate sales Agent, sales Trainer, 11-50 employees

Jan 07, 2021

Looking at the product it makes sales manager easier considering the in built AI
Pros

The unique integration with other software is considered beneficial for easier navigation.

Cons

It makes the sales person less involved in the sales process

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Dayan A.

Chief Financial Officer, 11-50 employees

Jan 06, 2021