Total 100 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

18%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L
Luiza

Newspapers, 1-10 employees

Less than 6 months

5.0

Best CRM ever!

Pros

I had no trouble setting up this app at all and it was super easy to get started! The design is clean and interactive and the whole user experience just feels really smooth.

Cons

For the price, I was hoping for a few more features and functions. It's good but adding more would definitely make it even better.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SG
Shradha G.

Mid-Market, 500+ employees

5.0

Helps significantly improve sales!

Pros

I have had a great experience with Pipeliner. It has really helped us in sales forecasting. This makes it easy for us to come up with a centralized system for storing contacts and managing our sales. Best part is that it also comes with a tracking feature.

Cons

I think the integration can get better. Everytime I wanna integrate it with some other system, I have to deal with a lot of things and there are also a number of limitations which makes the process difficult.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CF
Caylee F.

Small-Business, 11-50 employees

5.0

An amazing CRM

Pros

Pipeliner has a lot of features which are great. In our experience, the organization of data management proved to be really helpful. The automation features are also impressive because they save us a lot of hassle.

Cons

I would appreciate if there were some instructions on how to create custom reports for specific requirements. I find this should be looked into.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AE
Anthony E.

Small-Business, 11-50 employees

5.0

Easy to manage prospect flow with it

Pros

The UI of the software is really smooth and efficient, the automations are great for organization and AI just helps improve the overall process. Pipeliner also makes it easy for us to track potential clients which is a really important and helpful feature.

Cons

Nothing that I can think of. Pipeliner has helped make my team more efficient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JK
Jesse K.

Mid-Market, 500+ employees

5.0

Love this software

Pros

From my perspective, Pipeliner CRM really works due to its smart data visualization features, offering flexible views that adapt to different needs. Its extensive customization options allow me to customize workflows, dashboards, and reports to fit specific business requirements. And its specialized support for niche industries makes it a powerful tool for organizations operating in diverse sectors, providing the features needed to address specific challenges.

Cons

Honestly, thus far, we have no real complaints about Pipeliner CRM. Their support is top-notch, the software is simple yet rich with features, and the user interface is one of the most aesthetically pleasing ones that I've ever come across.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

QA
Qalid A.

Mid-Market, 500+ employees

5.0

It adapts really fast!

Pros

This system is very efficient. It makes our work really easy in many ways through its organizational and management tools. These features and resources it provides are very helpful and important.

Cons

Nothing at all. I really love pipeliner. Its a great CRM.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GF
Gabe F.

Small-Business, 11-50 employees

5.0

Great integration and really affordable

Pros

I find Pipeliner a really easy-to-use CRM option. It integtares very well with all our systems which is great. But the best part is that we get all these features in a really affordable price!

Cons

There are so many features that it can take a while to discover them all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC
DJ C.

Mid-Market, 500+ employees

5.0

Love how easy it is to use

Pros

All critical data points from your performance are conveniently displayed so you can know precisely how you are performing and how far you are from your target! Customizable to your company's needs!

Cons

Honestly, we haven't found a single pain point yet. With Pipeliner's customization options, we have exactly what we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AI
Aga I.

Mid-Market, 500+ employees

5.0

Helpful and easy interface

Pros

The software has a really simple and clear interface. I find it really easy to use and customize. It is designed in a user-friendly way which is amazing.

Cons

There's nothing I don't like about it. The app has a simple and clear interface regardless of the variety of features the offers. It's user friendly and easy to use. This could be a smart thing that has been ever invented.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM
Mike M.

Small-Business, 11-50 employees

5.0

A pretty solid product!

Pros

Pipeliner is very well-designed, the visuals of this software are really pleasing. A big plus point is that you can easily track sales leads through pipelines in kanban view. Honestly, its one of the best CRMs we have used so far.

Cons

Advanced features were lacking, such as marketing and workflow automation. Also, the price was fairly high for a basic CRM, we felt there were better choices for our money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DC
Dawn C.

Mid-Market, 500+ employees

4.0

A highly efficient tool!

Pros

I really like the ease with which i can use this software. It has some great options for reporting and tracking sales is such a big relief, it makes everything so easy.

Cons

The inability to update a colleagues accounts without prior permission, if they are on AL or have not shared the details, can sometimes be frustrating.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

SE
Stuart E.

Mid-Market, 500+ employees

5.0

Customizable and top-notch

Pros

It was easy to customize the interface to match our sales process, which has been great for our users as we needed a system that was efficient and quick to use.

Cons

I have been using it for an year and so far I have only good things and pleasant experiences to mention. I am definitely a satisfied customer.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC
Malinee C.

Small-Business, 11-50 employees

5.0

Love its interface

Pros

The interface of this software is really easy to use and simple. I find it really easy to navigate it and every time I contact customer support regarding a problem, they make sure to follow up and fix it in a very professional manner.

Cons

There isn't anything that I dislike about Pipeliner CRM, it's been working great for me and my colleagues. I don't have any issues with the product or the customer service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC
Liam C.

Mid-Market, 500+ employees

4.0

A brilliant software

Pros

I am a fan of their interface because its just so well-designed. Its very easy for me to manage clients and track all my sales leads which is really helpful for my business.

Cons

I do wish that there were more work done behind the scenes of the Pipeliner, to enable better tracking of high and low priority projects without requiring direct changes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

IE
Igor E.

Mid-Market, 500+ employees

5.0

Helps a lot with my business

Pros

I find Pipeliner CRM's ability to connect all accounts, contacts, and opportunities within a single platform to be a major advantage. It streamlines the process of managing relationships and tracking progress, giving me a comprehensive view of everything in one place.

Cons

Sometimes it takes too many steps to create an analysis which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
Sarah B.

Mid-Market, 500+ employees

5.0

User-friendly!

Pros

As a user, I really appreciate Pipeliner's flexibility, which allows me to make changes and adjustments without needing advanced technical skills. It makes the platform much more accessible and user-friendly for managing and customizing workflows.

Cons

I don't dislike anything but it would be nice if Pipeliner had a function to export an opportunity record into a PowerPoint presentation. Overall it's obvious Pipeliner listens to its user base.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BV
Bettina V.

Mid-Market, 500+ employees

4.0

Gets the job done well

Pros

I find it easy and efficient to create tasks, attach documents, and collaborate with colleagues in Pipeliner CRM. These features help with communication and task management, making teamwork smoother and more organized.

Cons

It works just fine so nothing is really wrong with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

YJ
Yasmine J.

Small-Business, 11-50 employees

4.0

This is the best tool for your CRM

Pros

I think that Pipeliner CRM is an authentic service to help improve sales since it allows and has a wide range of functions with amazing characteristics, which are: Pipeline analysis where it allows you to see an instant reading and that makes it possible to interrupt to advise instead of selling, it also offers exclusive sales files for the archives since it saves all the data, study evaluation and its processes carried out at the time of sales. It has extremely well-developed support that responds instantly to any questions about the service and solves problems quickly and efficiently.

Cons

What we dislike a bit is the voice indication function which is responsible for indicating the tasks and scheduled dates on events and meetings among others, it has a problem which usually falls and the voice is not heard due to audio problems in the function. I hope they can solve this complication since it is a nuisance because time is wasted and it does not indicate the saved tasks on certain occasions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

WT
Wilma T.

Enterprise, 500+ employees

4.0

Really fond of its features

Pros

In my view, Pipeliner CRM is a great tool for gathering detailed information about customers and projects. It provides a comprehensive overview that's accessible to everyone in the company, making it easier to stay informed and aligned.

Cons

the search function only works when the customer's name is spelled absolutely correctly. The search function should give name suggestions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DM
Darshan M.

Small-Business, 11-50 employees

4.0

Probably the best option out there

Pros

I consider Pipeliner CRM to be the best tool for managing customer requirements, from the initial prospect entry to project execution. Its centralized data management system keeps everything organized and accessible, helping with the entire process.

Cons

There is nothing to dislike about this wonderful sales tool.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9