Luiza
Newspapers, 1-10 employees
Less than 6 months
“Best CRM ever!
Pros
I had no trouble setting up this app at all and it was super easy to get started! The design is clean and interactive and the whole user experience just feels really smooth.
Cons
For the price, I was hoping for a few more features and functions. It's good but adding more would definitely make it even better.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Shradha G.
Mid-Market, 500+ employees
“Helps significantly improve sales!
Pros
I have had a great experience with Pipeliner. It has really helped us in sales forecasting. This makes it easy for us to come up with a centralized system for storing contacts and managing our sales. Best part is that it also comes with a tracking feature.
Cons
I think the integration can get better. Everytime I wanna integrate it with some other system, I have to deal with a lot of things and there are also a number of limitations which makes the process difficult.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caylee F.
Small-Business, 11-50 employees
“An amazing CRM
Pros
Pipeliner has a lot of features which are great. In our experience, the organization of data management proved to be really helpful. The automation features are also impressive because they save us a lot of hassle.
Cons
I would appreciate if there were some instructions on how to create custom reports for specific requirements. I find this should be looked into.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony E.
Small-Business, 11-50 employees
“Easy to manage prospect flow with it
Pros
The UI of the software is really smooth and efficient, the automations are great for organization and AI just helps improve the overall process. Pipeliner also makes it easy for us to track potential clients which is a really important and helpful feature.
Cons
Nothing that I can think of. Pipeliner has helped make my team more efficient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jesse K.
Mid-Market, 500+ employees
“Love this software
Pros
From my perspective, Pipeliner CRM really works due to its smart data visualization features, offering flexible views that adapt to different needs. Its extensive customization options allow me to customize workflows, dashboards, and reports to fit specific business requirements. And its specialized support for niche industries makes it a powerful tool for organizations operating in diverse sectors, providing the features needed to address specific challenges.
Cons
Honestly, thus far, we have no real complaints about Pipeliner CRM. Their support is top-notch, the software is simple yet rich with features, and the user interface is one of the most aesthetically pleasing ones that I've ever come across.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Qalid A.
Mid-Market, 500+ employees
“It adapts really fast!
Pros
This system is very efficient. It makes our work really easy in many ways through its organizational and management tools. These features and resources it provides are very helpful and important.
Cons
Nothing at all. I really love pipeliner. Its a great CRM.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabe F.
Small-Business, 11-50 employees
“Great integration and really affordable
Pros
I find Pipeliner a really easy-to-use CRM option. It integtares very well with all our systems which is great. But the best part is that we get all these features in a really affordable price!
Cons
There are so many features that it can take a while to discover them all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
DJ C.
Mid-Market, 500+ employees
“Love how easy it is to use
Pros
All critical data points from your performance are conveniently displayed so you can know precisely how you are performing and how far you are from your target! Customizable to your company's needs!
Cons
Honestly, we haven't found a single pain point yet. With Pipeliner's customization options, we have exactly what we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aga I.
Mid-Market, 500+ employees
“Helpful and easy interface
Pros
The software has a really simple and clear interface. I find it really easy to use and customize. It is designed in a user-friendly way which is amazing.
Cons
There's nothing I don't like about it. The app has a simple and clear interface regardless of the variety of features the offers. It's user friendly and easy to use. This could be a smart thing that has been ever invented.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike M.
Small-Business, 11-50 employees
“A pretty solid product!
Pros
Pipeliner is very well-designed, the visuals of this software are really pleasing. A big plus point is that you can easily track sales leads through pipelines in kanban view. Honestly, its one of the best CRMs we have used so far.
Cons
Advanced features were lacking, such as marketing and workflow automation. Also, the price was fairly high for a basic CRM, we felt there were better choices for our money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dawn C.
Mid-Market, 500+ employees
“A highly efficient tool!
Pros
I really like the ease with which i can use this software. It has some great options for reporting and tracking sales is such a big relief, it makes everything so easy.
Cons
The inability to update a colleagues accounts without prior permission, if they are on AL or have not shared the details, can sometimes be frustrating.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Stuart E.
Mid-Market, 500+ employees
“Customizable and top-notch
Pros
It was easy to customize the interface to match our sales process, which has been great for our users as we needed a system that was efficient and quick to use.
Cons
I have been using it for an year and so far I have only good things and pleasant experiences to mention. I am definitely a satisfied customer.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Malinee C.
Small-Business, 11-50 employees
“Love its interface
Pros
The interface of this software is really easy to use and simple. I find it really easy to navigate it and every time I contact customer support regarding a problem, they make sure to follow up and fix it in a very professional manner.
Cons
There isn't anything that I dislike about Pipeliner CRM, it's been working great for me and my colleagues. I don't have any issues with the product or the customer service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Liam C.
Mid-Market, 500+ employees
“A brilliant software
Pros
I am a fan of their interface because its just so well-designed. Its very easy for me to manage clients and track all my sales leads which is really helpful for my business.
Cons
I do wish that there were more work done behind the scenes of the Pipeliner, to enable better tracking of high and low priority projects without requiring direct changes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Igor E.
Mid-Market, 500+ employees
“Helps a lot with my business
Pros
I find Pipeliner CRM's ability to connect all accounts, contacts, and opportunities within a single platform to be a major advantage. It streamlines the process of managing relationships and tracking progress, giving me a comprehensive view of everything in one place.
Cons
Sometimes it takes too many steps to create an analysis which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sarah B.
Mid-Market, 500+ employees
“User-friendly!
Pros
As a user, I really appreciate Pipeliner's flexibility, which allows me to make changes and adjustments without needing advanced technical skills. It makes the platform much more accessible and user-friendly for managing and customizing workflows.
Cons
I don't dislike anything but it would be nice if Pipeliner had a function to export an opportunity record into a PowerPoint presentation. Overall it's obvious Pipeliner listens to its user base.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bettina V.
Mid-Market, 500+ employees
“Gets the job done well
Pros
I find it easy and efficient to create tasks, attach documents, and collaborate with colleagues in Pipeliner CRM. These features help with communication and task management, making teamwork smoother and more organized.
Cons
It works just fine so nothing is really wrong with it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Yasmine J.
Small-Business, 11-50 employees
“This is the best tool for your CRM
Pros
I think that Pipeliner CRM is an authentic service to help improve sales since it allows and has a wide range of functions with amazing characteristics, which are: Pipeline analysis where it allows you to see an instant reading and that makes it possible to interrupt to advise instead of selling, it also offers exclusive sales files for the archives since it saves all the data, study evaluation and its processes carried out at the time of sales. It has extremely well-developed support that responds instantly to any questions about the service and solves problems quickly and efficiently.
Cons
What we dislike a bit is the voice indication function which is responsible for indicating the tasks and scheduled dates on events and meetings among others, it has a problem which usually falls and the voice is not heard due to audio problems in the function. I hope they can solve this complication since it is a nuisance because time is wasted and it does not indicate the saved tasks on certain occasions.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Wilma T.
Enterprise, 500+ employees
“Really fond of its features
Pros
In my view, Pipeliner CRM is a great tool for gathering detailed information about customers and projects. It provides a comprehensive overview that's accessible to everyone in the company, making it easier to stay informed and aligned.
Cons
the search function only works when the customer's name is spelled absolutely correctly. The search function should give name suggestions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Darshan M.
Small-Business, 11-50 employees
“Probably the best option out there
Pros
I consider Pipeliner CRM to be the best tool for managing customer requirements, from the initial prospect entry to project execution. Its centralized data management system keeps everything organized and accessible, helping with the entire process.
Cons
There is nothing to dislike about this wonderful sales tool.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
James A.
Mid-Market, 500+ employees
“A great, user-friendly software
Pros
I find Pipeliner CRM to be an outstanding tool for sales and vendor relationship management. It offers valuable insights into where products and customers are during the process which helps organizations stay on top of their progress and make informed decisions.
Cons
Pipeliner is beginning to charge for highlights except if you pick the costly Unlimited choice. Shockingly, Pipeliner expects that clients should look at pages of results to look at the thing in list items.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Michael J.
Mid-Market, 500+ employees
“Really love its simplicity
Pros
I really appreciate how simple it is to set up Pipeliner CRM. Its easy-to-navigate interface makes getting started and managing tasks easy without unnecessary complications and steps.
Cons
I dont really dislike anything, however, it would be great if Pipeliner had a capacity to send out an open door record into a PowerPoint show. That was the situation with contracts and email sequencing. As I deal with the autonomous clients from our existing framework, this caused many issues with our clients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Steve C.
Mid-Market, 500+ employees
“Opportunities - Organized
Pros
Users enjoy having their sales organized with Pipeliner CRM for easy navigation.
Cons
I do wish that there were more "smarts" behind the scenes of the Pipeliner tool to enable better tracking of high and low priority projects without requiring direct changes.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Kai V.
Manager, 500+ employees
“Pipeliner is the perfect choice for us.
Pros
Operation is child's play and easy to understand. All essential information can be easily edited and presented. Thanks to the intuitive filter function, we analyze large amounts of data quickly to draw the correct conclusions. Particularly important is the support from Liz Young. Without her help, we would not have been able to switch to operational mode so quickly.
Cons
Nothing
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shemmy K.
IT Manager, 500+ employees
“Best CRM
Pros
Pipeliner CRM is praised for its straightforward understanding, user-friendly interface, and easy integration.
Cons
None, it does everything that I need in a sales CRM
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Emmanuel Alex P.
Wash Sales Manager, 11-50 employees
“The Future Of CRM-PIPELINER
Pros
Pipeliner CRM is very flexible and easy to work with, data collection is at its finest, and its integration with other major software like Excel is very important for business. It aids in monitoring the core work process, and one characteristic feature is that it is very easy to learn without requiring extensive training.
Cons
I do wish that there were more "smarts" behind the scenes of the Pipeliner tool to enable better tracking of high and low priority projects without requiring direct changes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan W.
Chief Business Development Officer, 11-50 employees
“My sales right arm
Pros
Pipeliner CRM is commended for being a simple, intuitive sales tool that prevents things from falling between the cracks in a small company.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
George K.
Business Owner, 11-50 employees
“Visual CRM experience
Pros
The ease of drag-and-drop and the visual appearance, along with Outlook integration, are mentioned as positive aspects.
Cons
A bit time consuming.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Margye S.
VP Business & MWBE Solutions, 11-50 employees
“Pipeliner CRM - 6 Year Veteran User
Pros
Users appreciate Pipeliner CRM for being simple, intuitive, and easy for anyone within a company to use.
Cons
None, it does everything that I need in a sales CRM
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Michael L.
Managing Director, 11-50 employees
“Amazing, easy and powerful crm
Pros
The ease of use, powerful reporting, and account management features are highlighted as strong points of Pipeliner CRM.
Cons
None
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Eduardo P.
Director of Operations, 500+ employees
“Great tool - Amazing support
Pros
Pipeliner CRM is commended for its simplicity in configuration options and easy-to-interact interface.
Cons
It was easy to customise so that the interface matched our sales process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph T.
Manager, 11-50 employees
“Good but still missing some key components that are never addressed
Pros
Users find Pipeliner CRM easy to navigate with nice graphics.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Luke S.
Mid-Market, 500+ employees
“Advanced CRM with a great user experience and great support
Pros
Pipeliner is credited for providing visibility into the sales process and offering customization to suit business needs.
Cons
None, it does everything that I need in a sales CRM
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jean Francois S.
Project Management Advisor, 11-50 employees
“Pipeliner CRM VISUALIZED YOUR SALES PROCESS
Pros
Pipeliner CRM is a tool for sales visualization. It's easy to use, allowing marketing and commercial functions to be aligned. It enables sales managers to follow up on sales representatives and team sales efficiently.
Cons
It would be nice if it integrated with our SAP Business One
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elliot G.
Sales Manager, 11-50 employees
“Pipeliner CRM Review
Pros
The GUI, ease of adoption, and user-friendliness are mentioned as positive aspects of Pipeliner CRM.
Cons
Sometimes it takes too many steps to create anaysis.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mfundo N.
Sales Consultant, 11-50 employees
“Its been a good experience learning a lot about how can change your sales with pipeline CRM
Pros
Users appreciate how easy it is to create leads and keep track of them in Pipeliner CRM.
Cons
Nothing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anthony D.
National Sales Manager, 500+ employees
“FRIENDLY INTERFACE AND EASY TO USE
Pros
The virtual interface's friendliness and interactivity with the drag-and-drop tool are highlighted.
Cons
Slow loading time for data was observed in the usage of the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Weng Choon S.
Marketing & Product Manager, 500+ employees
“Very Good Tools For Sales Management
Pros
Report generation and dashboard management are mentioned as positive features of Pipeliner CRM.
Cons
So far no encounter problem yet, need further explore in dashboard management
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marlen T.
COO, 11-50 employees
“Pipeliner is a great tool
Pros
Pipeliner CRM's visual interface is considered easy to understand, and customization options are highlighted.
Cons
It would be nice if it integrated with our SAP Business One
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
John R.
VP Sales, 11-50 employees
“Great sales tool for a small sales team!
Pros
Users appreciate complete access to updates on the mobile app and the ease of use for non-computer-oriented salespeople.
Cons
Number of times that it required re-logging in. Seems to time-out, even if you are still using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chinecherem E.
Administrative Assistant, 11-50 employees
“Pipeliner CRM is the best CRM software for sales operations
Pros
Pipeliner's war room concept is praised for providing guidelines and insights on closing deals efficiently.
Cons
Pipeliner CRM is limited to just one language, it is not available in local languages
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adrian N.
Financial Accountant and Administrative Officer, 11-50 employees
“Most likely
Pros
Pipeliner CRM is commended for being user-friendly and accessible even in areas with limited internet connections.
Cons
It has eliminate the human element from the business factor. Although it speeds up processes but sometimes its important to do the work on one's own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
NANCY k.
Business Development Officer, 11-50 employees
“Easy CRM to use
Pros
Users find Pipeliner CRM easy to use for creating leads, accounts, and contacts without complications.
Cons
I have not experienced any difficulty using pipeliner CRM so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Engr. Ernest I.
Metering/Intruments Engineer, 11-50 employees
“Pipeliner CRM is user friendly, easy to navigate and has excellent visualization
Pros
Pipeliner CRM's ability to address management, technology, and people pain points is acknowledged.
Cons
I am very satisfied with the product and have not had any reason to dislike it
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mekbib A.
Information Technology Sales Consultant, 11-50 employees
“Entirely visual & straightforward!
Pros
Pipeliner CRM is described as a tool for a more organized sales and CRM process, aiding in organizing the sales process from prospecting to opportunity tracking.
Cons
Pipeliner CRM is well built and I have no dislikes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tonderai T.
Sales Development Representative, 11-50 employees
“Best CRM for any Business Size
Pros
Pipeliner CRM's easy data access, improvement of sales representative productivity, and fair pricing are highlighted.
Cons
So far so good there is nothing that i would say its bad about it
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Abebu a.
Network Engineer, 11-50 employees
“Pipeliner CRM Review from Abebu
Pros
What I like the best about Pipeliner CRM is that I can manage my Sales and Opportunities easily through both the mobile App and the cloud implementation. We can also directly send data from email to Pipeliner CRM without the need to go to the CRM application. A manager can easily see which lead has a high probability of closing from the application.
Cons
Pipeliner CRM has some delay when you open it up for the first time in a day
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lauren G.
Marketing Specialist, 11-50 employees
“Helpful and time saving sales tool
Pros
Pipeliner CRM's admin side is mentioned as extremely easy to navigate.
Cons
The billing doesn't follow our AP process
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David S.
Founder, Corporate sales Agent, sales Trainer, 11-50 employees
“pipliner CRM is very easy to use due to its visualization nature
Pros
Users find the ability to use Pipeliner CRM on both computer and phone devices convenient.
Cons
The trial version is a bit short, it took a very short time to analyze it and before knowing it well the trial period was ended
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dayan A.
Chief Financial Officer, 11-50 employees
“Looking at the product it makes sales manager easier considering the in built AI
Pros
The unique integration with other software is considered beneficial for easier navigation.
Cons
It makes the sales person less involved in the sales process
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10