Total 100 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

81%

4

Stars

18%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA
James A.

Mid-Market, 500+ employees

4.0

A great, user-friendly software

Pros

I find Pipeliner CRM to be an outstanding tool for sales and vendor relationship management. It offers valuable insights into where products and customers are during the process which helps organizations stay on top of their progress and make informed decisions.

Cons

Pipeliner is beginning to charge for highlights except if you pick the costly Unlimited choice. Shockingly, Pipeliner expects that clients should look at pages of results to look at the thing in list items.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MJ
Michael J.

Mid-Market, 500+ employees

4.0

Really love its simplicity

Pros

I really appreciate how simple it is to set up Pipeliner CRM. Its easy-to-navigate interface makes getting started and managing tasks easy without unnecessary complications and steps.

Cons

I dont really dislike anything, however, it would be great if Pipeliner had a capacity to send out an open door record into a PowerPoint show. That was the situation with contracts and email sequencing. As I deal with the autonomous clients from our existing framework, this caused many issues with our clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SC
Steve C.

Mid-Market, 500+ employees

3.0

Opportunities - Organized

Pros

Users enjoy having their sales organized with Pipeliner CRM for easy navigation.

Cons

I do wish that there were more "smarts" behind the scenes of the Pipeliner tool to enable better tracking of high and low priority projects without requiring direct changes.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

KV
Kai V.

Manager, 500+ employees

5.0

Pipeliner is the perfect choice for us.

Pros

Operation is child's play and easy to understand. All essential information can be easily edited and presented. Thanks to the intuitive filter function, we analyze large amounts of data quickly to draw the correct conclusions. Particularly important is the support from Liz Young. Without her help, we would not have been able to switch to operational mode so quickly.

Cons

Nothing

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SK
Shemmy K.

IT Manager, 500+ employees

5.0

Best CRM

Pros

Pipeliner CRM is praised for its straightforward understanding, user-friendly interface, and easy integration.

Cons

None, it does everything that I need in a sales CRM

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EAP
Emmanuel Alex P.

Wash Sales Manager, 11-50 employees

5.0

The Future Of CRM-PIPELINER

Pros

Pipeliner CRM is very flexible and easy to work with, data collection is at its finest, and its integration with other major software like Excel is very important for business. It aids in monitoring the core work process, and one characteristic feature is that it is very easy to learn without requiring extensive training.

Cons

I do wish that there were more "smarts" behind the scenes of the Pipeliner tool to enable better tracking of high and low priority projects without requiring direct changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SW
Susan W.

Chief Business Development Officer, 11-50 employees

5.0

My sales right arm

Pros

Pipeliner CRM is commended for being a simple, intuitive sales tool that prevents things from falling between the cracks in a small company.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK
George K.

Business Owner, 11-50 employees

4.0

Visual CRM experience

Pros

The ease of drag-and-drop and the visual appearance, along with Outlook integration, are mentioned as positive aspects.

Cons

A bit time consuming.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS
Margye S.

VP Business & MWBE Solutions, 11-50 employees

4.0

Pipeliner CRM - 6 Year Veteran User

Pros

Users appreciate Pipeliner CRM for being simple, intuitive, and easy for anyone within a company to use.

Cons

None, it does everything that I need in a sales CRM

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

ML
Michael L.

Managing Director, 11-50 employees

5.0

Amazing, easy and powerful crm

Pros

The ease of use, powerful reporting, and account management features are highlighted as strong points of Pipeliner CRM.

Cons

None

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EP
Eduardo P.

Director of Operations, 500+ employees

5.0

Great tool - Amazing support

Pros

Pipeliner CRM is commended for its simplicity in configuration options and easy-to-interact interface.

Cons

It was easy to customise so that the interface matched our sales process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JT
Joseph T.

Manager, 11-50 employees

4.0

Good but still missing some key components that are never addressed

Pros

Users find Pipeliner CRM easy to navigate with nice graphics.

Cons

None

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

LS
Luke S.

Mid-Market, 500+ employees

5.0

Advanced CRM with a great user experience and great support

Pros

Pipeliner is credited for providing visibility into the sales process and offering customization to suit business needs.

Cons

None, it does everything that I need in a sales CRM

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JFS
Jean Francois S.

Project Management Advisor, 11-50 employees

5.0

Pipeliner CRM VISUALIZED YOUR SALES PROCESS

Pros

Pipeliner CRM is a tool for sales visualization. It's easy to use, allowing marketing and commercial functions to be aligned. It enables sales managers to follow up on sales representatives and team sales efficiently.

Cons

It would be nice if it integrated with our SAP Business One

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EG
Elliot G.

Sales Manager, 11-50 employees

5.0

Pipeliner CRM Review

Pros

The GUI, ease of adoption, and user-friendliness are mentioned as positive aspects of Pipeliner CRM.

Cons

Sometimes it takes too many steps to create anaysis.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MN
Mfundo N.

Sales Consultant, 11-50 employees

5.0

Its been a good experience learning a lot about how can change your sales with pipeline CRM

Pros

Users appreciate how easy it is to create leads and keep track of them in Pipeliner CRM.

Cons

Nothing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD
Anthony D.

National Sales Manager, 500+ employees

5.0

FRIENDLY INTERFACE AND EASY TO USE

Pros

The virtual interface's friendliness and interactivity with the drag-and-drop tool are highlighted.

Cons

Slow loading time for data was observed in the usage of the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

WCS
Weng Choon S.

Marketing & Product Manager, 500+ employees

5.0

Very Good Tools For Sales Management

Pros

Report generation and dashboard management are mentioned as positive features of Pipeliner CRM.

Cons

So far no encounter problem yet, need further explore in dashboard management

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT
Marlen T.

COO, 11-50 employees

4.0

Pipeliner is a great tool

Pros

Pipeliner CRM's visual interface is considered easy to understand, and customization options are highlighted.

Cons

It would be nice if it integrated with our SAP Business One

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JR
John R.

VP Sales, 11-50 employees

5.0

Great sales tool for a small sales team!

Pros

Users appreciate complete access to updates on the mobile app and the ease of use for non-computer-oriented salespeople.

Cons

Number of times that it required re-logging in. Seems to time-out, even if you are still using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10