Total 12 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

42%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

MW

M. Wayne

Not Specified, N/A employees

Free Trial

5.0
September 2015

I have not once EVER regretted signing on for this product/service.

Pros

ProBusiness Tools has become an indispensable asset for our company. I wholeheartedly recommend this life-changing product to fellow contracting firms and owners aiming for growth and success in our profession.

Cons

There are no cons for me. I absolutely rely on this software to run my business smoothly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Not Specified, N/A employees

Free Trial

5.0
February 2014

Great tool!

Pros

I've relied on ProBusiness Tools for over a decade, and it's hands down the best scheduling tool out there. Running my business without it would be impossible.

Cons

Sometimes, parts of the system don't work at full capacity after updates, causing issues for our staff and installers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J

Jacalyn

Not Specified, N/A employees

Free Trial

5.0
February 2014

# ONE in Custom Implementation, Comprehending your Business Needs, Cust., Support is Unsurpas

Pros

The software is incredibly user-friendly and highly accommodating to our business needs. It makes us feel like we're their top priority, not just another company among many.

Cons

I have not experienced any issues. Every time we've reached out, they've been efficient and accommodating. Overall, this software is an excellent investment for any business, it may cost a bit more than some alternatives, but it's well worth the money and pays for itself.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

John

Not Specified, N/A employees

Free Trial

4.0
September 2010

Flexible Application - Great Support

Pros

The development team truly understands the service industry, delivering flexible yet powerful software. It streamlines our complex work orders more efficiently than any other application.

Cons

There's nothing significant to note except that the interface needed some streamlining at the time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Judith

Not Specified, N/A employees

Free Trial

4.0
August 2010

BEST SERVICE BUSINESS MANAGEMENT SOFTWARE FOUND

Pros

All our staff and field crews access the same real-time information whether in the office or on the go. The software's versatility and regular updates ensure excellent customer service and security.

Cons

The software is a bit pricey, but for managing a work-order based business, it's worth every penny.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J

Joseph

Not Specified, N/A employees

Free Trial

5.0
August 2010

Buccaneer Communications

Pros

The customer support is exceptionally helpful, and the software itself is intuitive to use.

Cons

I haven't found any major issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Tom

Not Specified, N/A employees

Free Trial

4.0
August 2010

ProBusiness Tools - High Def Installations

Pros

ProBusiness Tools efficiently manages our installation scheduling and technical details. The features we've implemented are robust, and we look forward to ongoing enhancements that will further support our business growth.

Cons

Our main concerns with ProBusiness Tools are minor compared to the benefits. We'd like more notifications about system maintenance and upgrades, including details on changes and new features. Better testing of updates before implementation could also prevent some issues we've faced. Despite occasional hiccups after updates, the enhanced features are appreciated as the system evolves.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

B

Babs

Not Specified, N/A employees

Free Trial

5.0
August 2010

Perfect point of sale scheduling and great field management software

Pros

From point of sale scheduling to comprehensive tracking and reporting, ProBusiness Tools maximizes our daily operations. It handles everything from accounting to payroll seamlessly, available 24/7 without the need for software downloads.

Cons

I have no complaints! Whenever I need something or encounter an issue, I submit a work order, and their efficient team handles it promptly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

H

Henry

Not Specified, N/A employees

Free Trial

4.0
August 2010

ProBusiness Tools - Best of What's Around

Pros

Created specifically by professionals who work in the field for others like them, ProBusiness Tools is tailored to meet the unique needs and challenges faced by installers, ensuring it's not just another generic solution but a specialized tool crafted with insider knowledge and expertise.

Cons

It's a bit pricey, but the value it brings makes it worthwhile.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Amber

Not Specified, N/A employees

Free Trial

5.0
August 2010

Demonstration Company Review

Pros

It's easy to learn, and the knowledgeable customer support ensures a smooth transition. The software's tracking and billing capabilities are crucial for our nationwide operations. The equipment tracker and PO system are excellent additions.

Cons

Invoicing is quite time-consuming, and the printed invoices don't impress vendors. There's also a monthly fee per user.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

C

Candy

Not Specified, N/A employees

Free Trial

5.0
August 2010

ProBusiness Tools manages our business smoothly

Pros

It streamlines scheduling, payroll, invoicing, and overall job management.

Cons

I've used this software for 8 years without a single problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Ajmal

Not Specified, N/A employees

Free Trial

4.0
August 2010

A great product backed by an amazing team. We are a much more efficient organisation with Prosite.

Pros

ProBusiness Tools is a fully hosted solution that's easy to start using. It offers basic functionality right away and grows with your needs. Their dedicated team, including the CEO, listens to our feedback and develops tailored solutions. The extensive API integration has automated our business processes significantly. Our experience with their customer support has been the best we've encountered in over three years of partnership.

Cons

It's not a complete CRM or ERP solution yet, and sometimes lacks the features we need. However, they make up for this by developing APIs so we can customize our portals. Some modules require more integration effort on our end, but this likely won't affect most users. While it's usable immediately, it takes some time to fully utilize all modules and their capabilities, though recent developments may have changed this.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8