softwareReply Software Reviews
6 Reviews
Overall Rating
4.5
6 Reviews
Rating Distribution
5
(4)
4
(1)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Overall Rating
4.5
6 Reviews
Rating Distribution
5
(4)
4
(1)
3
(1)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Filters
Industry
Provider Size
Time Used
One of the best lead generation tools out there!
One of the best lead generation tools out there!
Pros
I am genuinely amazed by Reply, and it has been setting new standards for sales pitches and marketing campaigns in our organization. One of the greatest things to ever come out of that company is the reply.io Chrome plugin. Reply is one of the most extensively used sales methods in our company, and we constantly use it to discover the contact information of certain leads. It offers multiple ways in which you can interact with and finalize leads, like the ability to create various campaigns, gather accurate email addresses, and integrate with the top CRMs mostly used in the market.
Cons
Reply.io has truly been an icebreaker and pushed us farther into the market, which we couldnt for a very long time. However, the way it deals with my existing marketing campaigns is confusing. It prioritizes the latest campaigns and essentially hides the older information, which we have to dig up in order to get the information we need. But, in all honesty, I couldnt find any real errors worth mentioning that could break the experience. I would just like the software more if they lowered the costs or introduced more budget-friendly packages.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Jahan M.
Marketing and advertising, 51-200 employees employees
Oct 30, 2022
Reply is a need
Reply is a need
Pros
Reply has a very good user experience, so I strongly recommend that everyone should give it a try. A comprehensive set of features for efficient marketing automation outbound and inbound. The customer support is great, and they are available 24/7.
Cons
None so far.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Erwin
Creative Research Ltd., 2-10 employees employees
Sep 11, 2019
Not good but works.
Not good but works.
Pros
The only feature that I really liked in this software was the bar on the left of the email, which displayed how good an email would be by using AI technology.
Cons
It didn’t work for us because of so many bugs. The editor had many bugs due to which a lot of our time was utilized in editing the emails, we had to write it in google docs and then paste it in Reply.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Alex
OnSched, 11-50 employees employees
Sep 09, 2019
Easy
Easy
Pros
You can trust this tool, as long as it keeps doing what you need it to do.
Cons
You can reach support only through chat, and there isn’t a way to call them. Due to limited support, you might get stuck with something and won’t be able to do anything about it. The user interface at times can be extremely complicated. I had to cancel my subscription due to lack of support.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Carl
BizAutomation.com, 2-10 employees employees
Sep 05, 2019
Good software
Good software
Pros
If you are someone who works in the sales team, then this product is literally for you. It is an amazing application. It is simple and easy to use. It is easy to send personalized emails and follow-ups at scale.
Cons
Their free trials are only for 14 days. The integrations and reports are complex, they can make it more simple and easier to use.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Satbyul
Goodlugg, 11-50 employees employees
Aug 23, 2019
A tool for start-ups
A tool for start-ups
Pros
It is a great tool. We are able to send 400 emails each day from 3 different email addresses separately with our subscription. We can schedule follow-ups with this tool and it also lets us personalize our emails.
Cons
The email report that is generated for each campaign isn’t that accurate. It often says that we have received 2 replies whereas we actually have received 5 replies.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Alexander
Apolitical, 11-50 employees employees
Jun 15, 2019
Filters
One of the best lead generation tools out there!
One of the best lead generation tools out there!
Pros
I am genuinely amazed by Reply, and it has been setting new standards for sales pitches and marketing campaigns in our organization. One of the greatest things to ever come out of that company is the reply.io Chrome plugin. Reply is one of the most extensively used sales methods in our company, and we constantly use it to discover the contact information of certain leads. It offers multiple ways in which you can interact with and finalize leads, like the ability to create various campaigns, gather accurate email addresses, and integrate with the top CRMs mostly used in the market.
Cons
Reply.io has truly been an icebreaker and pushed us farther into the market, which we couldnt for a very long time. However, the way it deals with my existing marketing campaigns is confusing. It prioritizes the latest campaigns and essentially hides the older information, which we have to dig up in order to get the information we need. But, in all honesty, I couldnt find any real errors worth mentioning that could break the experience. I would just like the software more if they lowered the costs or introduced more budget-friendly packages.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Jahan M.
Marketing and advertising, 51-200 employees employees
Oct 30, 2022
Reply is a need
Reply is a need
Pros
Reply has a very good user experience, so I strongly recommend that everyone should give it a try. A comprehensive set of features for efficient marketing automation outbound and inbound. The customer support is great, and they are available 24/7.
Cons
None so far.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Erwin
Creative Research Ltd., 2-10 employees employees
Sep 11, 2019
Not good but works.
Not good but works.
Pros
The only feature that I really liked in this software was the bar on the left of the email, which displayed how good an email would be by using AI technology.
Cons
It didn’t work for us because of so many bugs. The editor had many bugs due to which a lot of our time was utilized in editing the emails, we had to write it in google docs and then paste it in Reply.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Alex
OnSched, 11-50 employees employees
Sep 09, 2019
Easy
Easy
Pros
You can trust this tool, as long as it keeps doing what you need it to do.
Cons
You can reach support only through chat, and there isn’t a way to call them. Due to limited support, you might get stuck with something and won’t be able to do anything about it. The user interface at times can be extremely complicated. I had to cancel my subscription due to lack of support.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Carl
BizAutomation.com, 2-10 employees employees
Sep 05, 2019
Good software
Good software
Pros
If you are someone who works in the sales team, then this product is literally for you. It is an amazing application. It is simple and easy to use. It is easy to send personalized emails and follow-ups at scale.
Cons
Their free trials are only for 14 days. The integrations and reports are complex, they can make it more simple and easier to use.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Satbyul
Goodlugg, 11-50 employees employees
Aug 23, 2019
A tool for start-ups
A tool for start-ups
Pros
It is a great tool. We are able to send 400 emails each day from 3 different email addresses separately with our subscription. We can schedule follow-ups with this tool and it also lets us personalize our emails.
Cons
The email report that is generated for each campaign isn’t that accurate. It often says that we have received 2 replies whereas we actually have received 5 replies.
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Alexander
Apolitical, 11-50 employees employees
Jun 15, 2019