Total 133 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

68%

4

Stars

32%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LF

Leo F.

Building Materials, 500+ employees

More than a year

4.0
June 2023

Online booking is simple

Pros

Booking online is simple and I never have trouble finding a hotel in whatever area I need. There is barely any administration required on my end.

Cons

It is not easy to get a clear understanding of company policy or book a specific hotel sometimes.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

6

Functionality

9

PB

Paul B.

Telecommunications, 101-500 employees

More than a year

4.0
March 2023

very easy with helpful team

Pros

It is very easy to use and the team is always helpful except when my job gets cancelled at short notice. That part is frustrating but it is not really their fault.

Cons

There is no option to cancel at any time when work gets cancelled which can be frustrating.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

4

PB

Paul B.

Telecommunications, 101-500 employees

More than a year

4.0
March 2023

very easy with helpful team

Pros

It is very easy to use and the team is always helpful except when my job gets cancelled at short notice. That part is frustrating but it is not really their fault.

Cons

There is no option to cancel at any time when work gets cancelled which can be frustrating.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

4

PB

Paul B.

Telecommunications, 101-500 employees

More than a year

4.0
March 2023

very easy with helpful team

Pros

It is very easy to use and the team is always helpful except when my job gets cancelled at short notice. That part is frustrating but it is not really their fault.

Cons

There is no option to cancel at any time when work gets cancelled which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PB

Paul B.

Telecommunications, 101-500 employees

More than a year

4.0
March 2023

very easy with helpful team

Pros

It is very easy to use and the team is always helpful except when my job gets cancelled at short notice. That part is frustrating but it is not really their fault.

Cons

There is no option to cancel at any time when work gets cancelled which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PB

Paul B.

Telecommunications, 101-500 employees

More than a year

4.0
March 2023

very easy with helpful team

Pros

It is very easy to use and the team is always helpful except when my job gets cancelled at short notice. That part is frustrating but it is not really their fault.

Cons

There is no option to cancel at any time when work gets cancelled which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PB

Paul B.

Telecommunications, 101-500 employees

More than a year

4.0
March 2023

very easy with helpful team

Pros

It is very easy to use and the team is always helpful except when my job gets cancelled at short notice. That part is frustrating but it is not really their fault.

Cons

There is no option to cancel at any time when work gets cancelled which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

PB

Paul B.

Telecommunications, 101-500 employees

More than a year

4.0
March 2023

very easy with helpful team

Pros

It is very easy to use and the team is always helpful except when my job gets cancelled at short notice. That part is frustrating but it is not really their fault.

Cons

There is no option to cancel at any time when work gets cancelled which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

LC

Liam C.

Civil Engineering, 101-500 employees

Less than a year

4.0
December 2022

great ease of use and reliable

Pros

The ease of use is great, it is reliable every time and the reporting facility comes in really handy when I need to track things.

Cons

The fact that invoicing reports are on another platform is a bit annoying and requires extra steps.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

3

LC

Liam C.

Civil Engineering, 101-500 employees

Less than a year

4.0
December 2022

great ease of use and reliable

Pros

The ease of use is great, it is reliable every time and the reporting facility comes in really handy when I need to track things.

Cons

The fact that invoicing reports are on another platform is a bit annoying and requires extra steps.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

3

LC

Liam C.

Civil Engineering, 101-500 employees

Less than a year

4.0
December 2022

great ease of use and reliable

Pros

The ease of use is great, it is reliable every time and the reporting facility comes in really handy when I need to track things.

Cons

The fact that invoicing reports are on another platform is a bit annoying and requires extra steps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

6

LC

Liam C.

Civil Engineering, 101-500 employees

Less than a year

4.0
December 2022

great ease of use and reliable

Pros

The ease of use is great, it is reliable every time and the reporting facility comes in really handy when I need to track things.

Cons

The fact that invoicing reports are on another platform is a bit annoying and requires extra steps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

6

LC

Liam C.

Civil Engineering, 101-500 employees

Less than a year

4.0
December 2022

great ease of use and reliable

Pros

The ease of use is great, it is reliable every time and the reporting facility comes in really handy when I need to track things.

Cons

The fact that invoicing reports are on another platform is a bit annoying and requires extra steps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

6

LC

Liam C.

Civil Engineering, 101-500 employees

Less than a year

4.0
December 2022

great ease of use and reliable

Pros

The ease of use is great, it is reliable every time and the reporting facility comes in really handy when I need to track things.

Cons

The fact that invoicing reports are on another platform is a bit annoying and requires extra steps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

6

LC

Liam C.

Civil Engineering, 101-500 employees

Less than a year

4.0
December 2022

great ease of use and reliable

Pros

The ease of use is great, it is reliable every time and the reporting facility comes in really handy when I need to track things.

Cons

The fact that invoicing reports are on another platform is a bit annoying and requires extra steps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

6

KH

Kirsty H.

Wine and Spirits, 500+ employees

Less than 6 months

4.0
November 2022

Refreshingly simple for making policy-aligned bookings

Pros

Making and managing bookings while keeping everything aligned with company policy is refreshingly simple.

Cons

It does not include all hotels in the area so the choice can feel somewhat limited at times.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

4

PB

Paul B.

Facilities Services, 500+ employees

Less than a year

4.0
November 2022

easy to compare and book on account

Pros

Roomex makes it easy for me to look around, compare prices and book rooms on account without any hassle. The web portal is easy to use and the filtering options actually help me narrow things down.

Cons

You do not find out a hotel is fully booked until you actually select it. Being able to filter out hotels with no availability for my chosen dates would be a nice improvement.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

5

DR

Dyren R.

Construction, 500+ employees

More than a year

5.0
November 2022

User friendly with always helpful staff

Pros

This platform is very user friendly and the staff are always helpful whenever I reach out.

Cons

I do not think you can improve it anymore honestly. It seems to work really well as it is.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

JH

John H.

Computer Hardware, 500+ employees

More than a year

5.0
November 2022

Quick bookings and fast approvals

Pros

I can book quickly and get approvals fast, which is ideal for my workflow. There is a good variety of hotels to suit whatever budget I am working with and having that allowance voucher makes things much easier when I arrive at the location.

Cons

Sometimes the pricing may be a little out when compared to other sites but I understand there may be a slight compromise between price, availability and functionality.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

4

Functionality

5

GT

Gary T.

Construction, 500+ employees

More than a year

5.0
November 2022

very easy and quick booking

Pros

It is a very easy and quick way to book hotels without any fuss and I can do it whenever I need to without waiting around.

Cons

All good!! no issues at all. It does everything it should without any problems.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5