Salesforce Engage Software Reviews

“Teaches smooth sales operations

Pros

What I appreciate is that the platform teaches you how to ensure the company's sales operations run smoothly and efficiently, guiding the team to maintain a consistent and effective sales function.

Cons

To be honest I found it somewhat difficult to use when I was starting out and it required quite a bit of time for me to get the hang of everything.

“simple dashboards, easy reports

Pros

I really appreciate how simple the dashboards are to navigate and understand. I also enjoy the tool that lets me pull up and view reports whenever I need them.

Cons

At the moment I cannot point to anything about the app that I dislike the most.

“Flexible system, deep reporting

Pros

The platform's flexibility and the in-depth reporting tools are really valuable. they let me and my team configure the system precisely to match our company's unique workflows and requirements.

Cons

For me the user interface often seems intimidating particularly for people who are new to the system. additionally the steep learning curve combined with occasional slowdowns in responsiveness made things harder to adopt.

“Daily dashboards, pipeline check

Pros

I work in Salesforce every day, constantly checking my dashboards and reports and managing my pipeline.

Cons

Well there are mostly trivial little issues and oddities and it takes a fair amount of time to get everything configured to work exactly the way I want.

“Premier crm for higher profits

Pros

From my experience Salesforce stands out as the premier CRM and a powerful engine for boosting sales and profits.

Cons

I haven't encountered any bugs while using Salesforce.

“cloud platform grows with you

Pros

To me the cloud-based platform is very convenient and easy to manage, with strong scalability. There's a huge marketplace offering thousands of apps to extend functionality and the interface is genuinely user-friendly.

Cons

Personally I find Salesforce can be quite pricey which may make it unaffordable or hard to justify for some users.

“smart insights, strong support

Pros

The platform is highly customizable, easy to use and brings helpful AI-driven insights. I can also access it on mobile, rely on powerful analytics and get outstanding support.

Cons

Although the price feels high and the initial setup is fairly complicated, I have found the support team to be excellent so I haven't experienced any real issues because of that.

“Website feels welcoming

Pros

I really like how user-friendly and inviting the website feels. it gives off a very cozy vibe.

Cons

Honestly I'd prefer if the site had more functionality and brighter, more varied colors to liven it up.

“Quick data imports, smart features

Pros

Importing data from external sources is quick and easy and I also use its AI features to boost efficiency in our workflows.

Cons

For me getting accustomed to the interface required some patience and I have noticed that larger datasets occasionally lead to unexpected slowdowns.

“Easy document sharing across teams

Pros

Salesforce is an excellent platform for easily sharing documents and information.

Cons

I often run into problems using Google Chrome with Salesforce at work.

“client records load super fast

Pros

For me I can quickly pull up client records and the system loads incredibly fast every time.

Cons

I didn't like having to click through so many screens just to reach each individual item, it feels unnecessarily tedious.

“smooth app, manages everything daily

Pros

The app runs very smoothly, I use it daily to manage all business information

Cons

From my perspective as a user there's nothing I dislike. it covers everything needed for everyday use

“All contacts in one place

Pros

I appreciate having all my contacts accessible from one central place

Cons

Migrating and encoding our data is something I find quite difficult

“super user friendly and interactive

Pros

It is very distinctive and as user friendly as Apple products.

Cons

In my experience it sometimes dives way too deep and becomes fairly complicated especially when I don't clearly know what I actually need.

“Deep customization, connects well

Pros

What I appreciate is that Salesforce offers a wide range of customization options and its smooth integration capabilities really stand out to me.

Cons

I find the steep learning curve for non-technical users challenging and I also feel its price point is quite high.

“User-friendly, connects to social

Pros

The software is very user friendly and easy to use. Plus it hooks up well with social media and the other marketing platforms I use. The reporting and analytics are powerful and helpful too.

Cons

My first time using Salesforce was back when I worked at international call centers and it was an absolutely indispensable tool for that environment. Since moving to a small business, I have found that the majority of its features aren't relevant to our needs and the price feels disproportionately high compared to what we can realistically use and benefit from.

“Fits startups and enterprises alike

Pros

This tool is extremely flexible to tailor to our company's exact needs. It suits organizations of every size, whether a tiny startup or a large enterprise.

Cons

For my small business, it tends to be costly particularly when additional modules are required and I have found the learning curve quite steep for newcomers.

“sales and service work together

Pros

What I appreciate is that it brings sales, marketing and service together in one unified platform and the overall application is really easy and simple to use.

Cons

Sometimes when I access it through Chrome, I notice the interface becomes slow and the screen doesn't update or change immediately.

“so easy to understand

Pros

It is incredibly user-friendly so easy to use and really simple to understand.

Cons

I have no complaints like nothing negative to report as it's an excellent software package and I highly recommend it.

“Tools that keep sales smooth

Pros

I have found the platform gives me a broad range of tools such as lead management, sales forecasting and reporting that make it easier to keep our sales processes running smoothly.

Cons

With such a vast set of features and customization choices, I personally struggled to learn Salesforce at first and ended up needing considerable training time.