SAP CRM Software Reviews

“efficient all-in-one service management

Pros

Having all our services managed within SAP is incredibly efficient. We handle everything from supplier logistics and deliveries to contract accounting and finance smoothly through one system.

Cons

Code-heavy transactions sometimes slow the system down and the interfaces for connecting to other SAP systems are not great either.

“One of the top solutions

Pros

I have used SAP CRM for a long time and it remains one of the top solutions available. The support is also excellent.

Cons

Because of the high monthly fees I eventually switched to another solution.

“relatively simple crm for sap companies

Pros

While configuring SAP can be complex, the CRM module is relatively simple. Also its web interface is user-friendly and I would highly recommend it for companies already using SAP.

Cons

Making changes to a live system is both risky and challenging. It is somewhat easier if you have strong programming and web interface skills.

“packed with features

Pros

The platform is incredibly easy to use and packed with features. It is also perfect for managing all our client interactions.

Cons

I absolutely love it as it is perfect for any customer service operation.

“The best exporting and reporting tools

Pros

SAP exporting and reporting tools were the best for analyzing my teams performance trends and identifying patterns.

Cons

Small differences between the CRM and other SAP products can cause minor problems when uploading data. As they all look and feel similar which makes them easy to learn at first but their unique quirks frustrates me a bit later on.