Management Consulting, 11-50 employees
More than a year
“Great CRM not only for small business”
Pros
It's very easy to get the hang of, even if it's my first time using this type of platform. It offers a wide range of essential features like sales funnels, reminders, integrations, reports, and more.
Cons
More features in reports would be appreciated, but it's acceptable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
More than a year
“Good and easy interface CRM program”
Pros
The interface is uncomplicated, with a pleasing design that's accessible to everyone. It functions well and has excellent customer service. Whenever we need a new report, the developers either create it or direct us to where we can find it. If we encounter a bug, the response and resolution are very prompt. It integrates seamlessly with Google Calendar.
Cons
Not all reports are flawless in the new CRM program, and occasionally there are bugs.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
More than a year
“its a solid CRM solution”
Pros
This CRM solution is robust and reliable. It performs its primary function excellently, which is managing the sales pipeline. The capability to generate offers or quotes directly from SpinCRM by filling Word templates with CRM information has proven to be particularly valuable. Additionally, the dashboard is well-designed and serves as the main screen upon login, offering a quick overview of tasks at hand.
Cons
Nothing major; sometimes I need to click a bit more to find a record. Overall, the CRM system is rapidly evolving, and these known issues have already been addressed.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 1-10 employees
Less than a year
“Response about SIN CRM”
Pros
It's user-friendly, regularly updated, and customizable to suit our specific workspace needs. All information can be centralized in one place, and it seamlessly integrates with Google, making it easy to link with emails or calendars.
Cons
The capability to centralize all information accessible to every colleague. It's efficient for customer service.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 101-500 employees
More than a year
“User”
Pros
The customer support is exceptional, and the software is highly flexible, allowing for expansion as needed.
Cons
No major complaints, though the design could use improvement.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“CRM REVIEW”
Pros
It's intuitive and includes all the necessary functions to work efficiently in any situation.
Cons
I have no complaints at all. I appreciate every aspect of scheduling my day, calls, and meetings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9