SPOTIO Reviews
Total 35 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars14%
3
Stars6%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Marla D.
Not Specified, 1-10 employees
“Easy and Smooth Navigation
Pros
I enjoy how simple this app feels to navigate. The variety of options available like renter, no soliciting, set appointment, really covers what I need. Setting up appointments and logging notes is easy and doesn't require much learning curve. Going back into logged appointments can be tricky but overall the interface makes daily tasks much simpler.
Cons
The territory assignments aren't clear enough for me to see what I'm working with. All those notes cluttering up the houses make it confusing, especially when your new to a territory. I think they should remove old user data and only keep the essential stuff like no soliciting and hard not interested markers. That way someone new can start fresh instead of feeling like they're inheriting a territory that's already been worked hard enough.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
10
Functionality
9
Marla D.
Small Business, 11-50 employees
“Very user-friendly for navigation
Pros
SPOTIO is easy to use and offers plenty of options like marking renter, no soliciting, set appointment and more which gives me great flexibility in my workflow. Scheduling appointments and adding notes is quick and simple. While I have had a bit of trouble reopening appointments after logging them the overall experience is smooth and user friendly for all skill levels.
Cons
The territory assignments are unclear, and the notes cluttering the houses can be overwhelming, especially for someone new to the area. I think previous user notes should be cleared out, keeping only the 'no soliciting' and 'hard no' markers. That way new users can start fresh instead of feeling like the territorys already been overworked.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Lawrence C.
Sales, 101-500 employees
“Great CRM Solution
Pros
The advanced features here really help focus my sales efforts in ways other CRM platforms just can't match. Its unique tools make it so much easier to narrow down prospects and concentrate on what actually matters.
Cons
The learning curve is pretty steep when you're trying to master all the features.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Jacquelyn K.
Real Estate, 1-10 employees
“Inconsistent Performance Issues
Pros
I find the mapping feature especially helpful since it shows pins from other users, which adds a lot of context. Being able to track client information in one place makes it much easier for me to stay organized.
Cons
I've been dealing with connection issues that keep happening over and over which gets really frustrating when your trying to get work done.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
5
Lawrence C.
Sales And Marketing, 51-100 employees
“Most Effective tool
Pros
The advanced features here really help me focus my sales efforts in ways other CRM platforms just cannot match. In short it is great for narrowing down prospects and staying organized.
Cons
There is definitely a steep learning curve if you want to master all the functionality!
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Jacquelyn K.
Real Estate, 11-50 employees
“Good but there are issues
Pros
I really like how the mapping feature shows pins from other users and being able to record client information is super convenient.
Cons
Connection issues are a constant headache for me and the inconsistency is really frustrating.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
7
Functionality
6
Nick P.
Sales, 101-500 employees
“Helpful with Smart Routing
Pros
Building custom routes is fantastic because it consistently positions me where I can successfully close deals.
Cons
The mobile app runs pretty slow and freezes way too often which is really frustrating when your trying to get things done quickly.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
7
Fabricio M.
Project Management, 1-10 employees
“Best dealership management tool
Pros
I can track which houses I've visited and add brief notes about each one directly in the app.
Cons
I do not have much to complain about really. The layout could be better and there are a few things that don't make sense at first.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Nick P.
Accounting, 51-100 employees
“Happy with the results
Pros
Building routes has been proven very beneficial for my sales process as it keeps me in the right place at the right time to close more deals.
Cons
The mobile version runs pretty slow and tends to freeze on me more often than I would like
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Fabricio M.
Small Business, 11-50 employees
“Great app for Tracking
Pros
I can track which houses I have visited and jot down quick notes about each one right in the app.
Cons
Not much really bothers me about it. However the layout could use some work and there are a few things that feel confusing when your trying to navigate around.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Baltazar A.
Sales, 1-10 employees
“Perfect sales support
Pros
I am able to organize my entire client portfolio and set up a great visiting strategy. Scheduling meetings is easy and following up with each client keeps everything on track. It really helps me stay organized with my daily agenda too.
Cons
The cost is pretty steep, I've been using this for 4 years now and they've never dropped there pricing on the premium tier.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
Rick A.
Sales, 1-10 employees
“Easy Follow Ups
Pros
It makes my daily workflow incredibly smooth and follow-ups are effortless to manage.
Cons
Mobile app could really use more features and functionality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Demetrios L.
Sales, 1-10 employees
“Great functionality
Pros
I like how well this tracks all my customer interactions, makes it so much easier to stay on top of everything and follow up when needed.
Cons
Information layout could use some improvement, things feel a bit scattered and harder to find than they should be.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
7
Anonymous
Not Specified, 1-10 employees
“Helpful tool
Pros
One thing I really value is the ability to get detailed with property labels and add my own notes wherever needed. It helps me stay organized and keep track of important information with ease.
Cons
System crashes on me pretty frequently and deletes my most recent entries which means I have to go back to customers and collect their information all over again.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
8
Functionality
4
Baltazar A.
Small Business, 11-50 employees
“Proven to be an essential tool for my sales job
Pros
The best thing is that I can organize my entire client portfolio and create solid visiting strategies. Scheduling meetings is simple too and following up with each client keeps everything on track. My daily agenda stays well organized too.
Cons
Well the cost is pretty steep. I have been using this for 4 years and they have never dropped their pricing on the premium tier which feels a bit pricey for what your getting.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
9
Rick A.
Accounting, 11-50 employees
“Truly outstanding
Pros
I genuinely love how this tool streamlines my daily workflow and makes follow ups incredibly simple to manage.
Cons
The mobile app could definitely use some additional features to make it more functional.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
8
Functionality
8
Demetrios L.
Small Business, 11-50 employees
“Packed with the best features
Pros
This platform tracks all my customer interactions very well which makes it so much easier to stay on top of everything and maintain good relationships.
Cons
I feel like the information layout could use some improvement as things feel a bit scattered and harder to find than they should be.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Small Business, 11-50 employees
“Works great if it loads
Pros
I like how detailed I can be when labeling properties and being able to add my own custom notes makes it even better.
Cons
The system crashes on me pretty regularly and wipes out my most recent entries which means I end up having to contact homeowners again to get there information back.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
4
Functionality
4
Brandon S.
Social Media, Advertising, Marketing, 500+ employees
“Easy and Effective Platform
Pros
For me, keeping track of family names and contact details has been super helpful, especially when managing multiple relationships. The stored history of interactions with our company adds a lot of value by giving clear context during every follow up.
Cons
The connection drops out occasionally which gets pretty frustrating when you're trying to work.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
6
Brandon S.
Field Marketing, 500+ employees
“Easy way to find out about local homeowners
Pros
SPOTIO keeps track of family names and contact details, plus it maintains a complete history of interactions with our business.
Cons
Connection drops out occasionally which gets pretty annoying when we are trying to get work done.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8