SuperOffice CRM

SuperOffice CRM Reviews

Total 82 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

32%

4

Stars

54%

3

Stars

9%

2

Stars

6%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Mattias

Automation, 1-10 employees

Less than 6 months

4.0

“SUperoffice”

Pros

Navigating through the software is remarkably seamless, effortlessly accommodating large volumes of information. Moreover, its robust analytical tools are invaluable for evaluating both sales metrics and operational activities effectively.

Cons

It appears that the system tends to add unnecessary complexity to simple tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

T
Trine

Consultants, 101-500 employees

More than a year

3.0

“Review”

Pros

The statistical insights offered are thorough and encompassing, while effortlessly handling email exchanges proves to be a simple affair.

Cons

The system is slow, and there are too many clicks required to access different sections and retrieve information.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

E
Evert

Customer Service, 11-50 employees

Less than 6 months

4.0

“Easy and good”

Pros

Their user-friendly interface ensures I stay updated on tasks effortlessly, complemented by a powerful search functionality that makes retracing previous errands a seamless experience.

Cons

The software sometimes experiences issues with bugs and sluggishness, particularly when loading extensive email threads.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S
Sara

Retail, 11-50 employees

More than a year

4.0

“Marketing tool”

Pros

The selection process and the dynamic mailing database, continuously updated, are features I find particularly advantageous. It simplifies evaluating the effectiveness of our mailing campaigns significantly.

Cons

Creating new mailings, such as adjusting picture sizes, often takes several attempts. Resending mailings to new selections could be made more easy.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

L
Leo

IT, 11-50 employees

Less than a year

3.0

“Review”

Pros

The software offers alot of options that effectively differentiate between customers and their specific tasks, streamlining operational efficiency.

Cons

Occasionally buggy and slow. I'd like the software to integrate tasks into the customer page more seamlessly.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

8

M
Marcus

IT, 11-50 employees

Less than 6 months

2.0

“Review”

Pros

The software is well-known for its robust functionality and also stands out for its ease of use, catering to a wide range of users with varying levels of expertise.

Cons

Sometimes, I find the loading time to be rather lengthy, and the template does not quite meet my preferences.

Rating Distribution

Ease of use

10

Value for money

2

Customer Support

2

Functionality

4

A
Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0

“Great Value for Money”

Pros

For our data-intensive operations, this software has proven indispensable. Its intuitive nature, coupled with extensive customization capabilities, ensures seamless integration into our workflow.

Cons

As the significance of business intelligence continues to grow in today's corporate landscape, integrating it with other software would significantly enhance our ability to improve business reporting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LS
Lay San

Automation, 1-10 employees

Less than 6 months

4.0

“One of the best CRM tools!”

Pros

It is exceptionally user-friendly, it allows for extensive customization tailored to individual preferences. Its impact on daily productivity is profound, optimizing time management significantly.

Cons

Up until now, my experience has generally been positive, however, there's potential for improvement by enabling seamless integration with other software platforms. Moreover, I've noticed the user interface could benefit from a more contemporary design.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A
Anne

IT, 11-50 employees

Less than a year

4.0

“Keeping up with your statisctics”

Pros

The learning curve is gentle, and once grasped, it provides a lucid overview of our clientele. The ability to synchronize with accounting programs adds further utility.

Cons

Certain aspects of the product require further development to meet optimal standards.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

P
Per

Manufacturing, 1-10 employees

More than a year

5.0

“Easy to use and excellent support”

Pros

SuperOffice is intuitive and efficient, its layout maximizes screen real estate effectively, integrating seamlessly with MSOffice for enhanced productivity.

Cons

It boasts a built-in version history that is conveniently accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P
Peter

Manufacturing, 500+ employees

More than a year

4.0

“SupperOffice fpr Sales & Martketing”

Pros

Beyond basic CRM functionalities, it facilitates dealer-centric sales operations and boasts robust e-marketing tools.

Cons

To integrate with essential systems such as MS Outlook, ERP, and BI, additional third-party software purchases are necessary. Despite this, it's reassuring that such add-ons are readily available.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

C
Camilla

Retail, 11-50 employees

More than a year

5.0

“Great crm”

Pros

Their user-friendliness is matched by its practical workflow management.

Cons

While the mobile version currently has room for improvement, I am hopeful that future updates will enhance its performance.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

K
Katarina

IT, 51-100 employees

Less than a year

5.0

“Great CRM-system”

Pros

The software's extensive array of features enhances both daily operations and client relations, proving instrumental in our professional endeavors.

Cons

The structured working routine it demands is commendable, although it's an area where our company has faced challenges.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

10

Functionality

8

H
Hanna

Engineering, 51-100 employees

More than a year

5.0

“Easy to adapt to your needs”

Pros

This software is adaptable and user-centric, it effortlessly aligns with specific business needs and operational workflows.

Cons

It's challenging to pinpoint significant drawbacks, perhaps enhancing the import settings to offer more advanced options would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Thomas

Social Media, 11-50 employees

More than a year

4.0

“Necessary tool”

Pros

A cornerstone of my daily routine, its reliance hinges on accurate data entry for maximum efficiency.

Cons

I sometimes find myself spending considerable time filling in fields that don't seem directly applicable to my tasks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

Y
Yonge

Trucking Accounting, 500+ employees

More than a year

4.0

“Superoffice rocks!”

Pros

With intuitive features and flexible customization, it ensures ease of use across various operational contexts.

Cons

My experience has been largely positive, with few drawbacks. I eagerly anticipate upcoming updates and enhancements.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

F
Fredrika

Retail, 11-50 employees

More than a year

4.0

“Go for SuperOffice”

Pros

Customizable to meet our precise project and sales requirements, it simplifies task management and facilitates agile adjustments.

Cons

The absence of Workgroups as a standard feature is a drawback; it would be more convenient than having to select it each time. Also, searching for saved emails using only a keyword can be quite cumbersome.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anton

Retail, 51-100 employees

Less than a year

5.0

“CRM review”

Pros

Overall, it simplifies workflow, with seamless email integration enhancing communication efficiency.

Cons

Initially, I found the program challenging to navigate as a beginner. However, after a few weeks of working with it, I've grown to appreciate its functionality and continue to do so today.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

J
Jonas

Retail, 11-50 employees

More than a year

4.0

“Super icecream”

Pros

The software allows for easy navigation, ensuring that important functions are readily available and simple to use.

Cons

Integration with other systems, including billing systems, is crucial for streamlined operations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

5

P
Peter

Retail, 51-100 employees

More than a year

4.0

“SuperOffice CRM”

Pros

Their logical structure and intuitive design make it accessible and understandable from the outset.

Cons

While the online version tends to run slower than its desktop app counterpart, it still provides adequate functionality.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8