SuperOffice CRM Reviews

“Easy and good backup”

Pros

I love their multifunctional capabilities cater to diverse departmental needs, underpinned by a simple operational interface.

Cons

I have yet to encounter any notable issues in my usage.

“Easy to use”

Pros

Designed for efficiency, it adeptly manages extensive data volumes, fostering seamless information exchange among team members.

Cons

The overall appearance could benefit from a more modern design approach.

“Intuitive CRM software with attractive graphical interface”

Pros

Even sales professionals find its user interface intuitive, benefitting particularly from its integrated mailing capabilities.

Cons

Managing costs, particularly in cloud environments with multiple users, can be expensive. Also, separate licensing for the smartphone version adds to the overall expense.

“Not my style”

Pros

Efficient organization of clients and rapid program responsiveness enhance the efficiency of daily activities.

Cons

While it fits well on my large screen, compatibility issues arise with smaller screens, and it lacks certain desired customization options.

“Great CRM”

Pros

Crafted to accommodate beginners, their intuitive interface guarantees accessibility and simplicity in operation.

Cons

I would appreciate more user-friendly dashboards that facilitate easier creation and sharing with colleagues.

“Good CRM system”

Pros

Their robust data management features empower thorough customer data storage and retrieval within the system.

Cons

It would be advantageous to be able to select all customer activities and documents in one consolidated selection.

“Very simple and versatile”

Pros

SuperOffice's highly customizable nature allows for tailored task management and client interaction strategies, elevating team productivity through streamlined workflows and comprehensive client insights.

Cons

The initial setup process can be somewhat intricate, requiring a learning curve before achieving full proficiency.

“Excellent”

Pros

The software is easy to use, very useful and packed with many functions.

Cons

I like the program! No cons

“Its great! Fantastic”

Pros

SuperOffice so easy to use! Also there are many good features available which allows me to always get my work done.

Cons

The colors bother me as the layout feels depressing. It needs to look prettier.

“Great standard software to profesionalize your business”

Pros

Its a standard software that does not require a lot programming. I also liked the Super Office teams support during development and training. It offers a nice ecosystem with apps to enhance the program.

Cons

I miss reporting features. Setting up proper reporting based on my own KPI structure would be helpful.

“Optimal Marketing and Sales alignement tool”

Pros

Creating all kinds of selections is very easy for me.

Cons

The maximum number of characters in the activity comment field is limiting for me.

“Fit for purpose”

Pros

I really like its usability, UI, look and feel, service and flexibility.

Cons

I really like the available tools for on premise environments but the security model is complex.

“One of the most needed CRM software for small and medium sized companies”

Pros

The 24/7 customer support, reporting options, and integration features like MS Office and Exchange are great. Furthermore scheduling tasks and reminders is my favorite feature.

Cons

Third-party integrations is a bit complicated.

“Superoffice use”

Pros

Search functions, ease of use and layout is very appealing.

Cons

I quickly reach the maximum number of characters in an activity which is not great.

“Client and project easily linked”

Pros

I can easily link a client to a project and vice versa. Storing and retrieving correspondence, data, information and documents is also simple for me. Credit goes to SuperOffice.

Cons

Online support is slow or the button does not work at times so I end up needing to email separately.

“User-Friendly Interface with the core essentials”

Pros

I love the user-friendly interface and integration with Microsoft Office 365 and ERP.

Cons

My experience with the web version compared to the core version was better. The visual aspect could use some improvement.

“Customer Service”

Pros

With SuperOffice I can easily find customer and contact information.

Cons

At times it is challenging for me to filter out exactly what I am looking for.

“Super Office My Experience”

Pros

The layout is awesome as it makes it easy to read anything on the screen and gives me a good overview. Also the program offers many useful functions especially when I get some help finding them! I have used support often and they have been very helpful.

Cons

It is difficult to navigate the program. Also some functions are hard to find and I miss having a proper file system for documents. I have had many issues editing documents and the check-in and check-out function does not always work properly.

“Great Tool to increase your sales and make your life easier”

Pros

Set up process was not complex, easy to understand and I was able to start working and benefit from it right away. Combined with the mobile app, its an excellent tool. Also, the contact names and phone numbers automatically transfer to my contact list on my phone.

Cons

The way documents are saved and found could be improved.

“Good but can improve.”

Pros

I like it because its online and accessible anywhere even on iOS platforms.

Cons

Its not easy to learn mainly if you do not work with it daily. I also wish I could add external documents like Excel.