Last Updated
Overview
SuperOffice CRM is a robust customer relationship management (CRM) solution that helps businesses elevate customer relationship efficiency. From small startups to global enterprises, the software helps to drive revenue growth, empower exceptional customer satisfaction, and ensure long-term success. Optimize your customer relations with SuperOffice CRM today.
Overall Rating
Based on 82 users reviews
4.1
Rating Distribution
Positive
85%
Neutral
15%
Negative
0%
Starting Price
Custom
SuperOffice CRM Specifications
- Contact Management
- Lead Management
- Opportunity Management
- Sales Forecasting
What Is SuperOffice CRM?
Overview
SuperOffice CRM is a comprehensive customer relationship management software designed to help businesses turn customer relations into revenue results. With its AI-enabled tools, users can yield better customer relations, integrate different tools, and collaborate with teams. By utilizing SuperOffice CRM, users have access to all the necessary tools to efficiently handle their sales pipelines, execute successful marketing campaigns, and deliver exceptional customer support services.
SuperOffice CRM Pricing
It offers the following three SuperOffice CRM pricing packages:
- Sales: EUR 64/user/month
- Service: EUR 52/user/month
- Marketing: EUR 320/site/month
Disclaimer: Prices are subject to change.
SuperOffice CRM Integrations
SuperOffice CRM integrates with a range of third-party apps, such as:
Who Is SuperOffice CRM For?
SuperOffice CRM benefits various industries, including:
- Construction
- Real estate
- Manufacturing
- Finance
- Retail management
- Information technology
Is SuperOffice CRM Right For You?
Are you looking for a solution that mutually drives better customer relations and revenue? SuperOffice CRM might be a compelling choice for you. Reputed for its CRM tools, SuperOffice CRM has emerged as an invaluable solution for effectively managing customer relationships and addressing diverse business revenue tasks. The software's capability to centralize all contact details in one place facilitates effortless retrieval of past communications and agreements, greatly enhancing productivity and efficiency. Therefore, businesses like Vitec, Selux, Casea, and many others are among its long-term users.
Still unsure about SuperOffice CRM? For further information, contact us at (661) 384-7070, and our experts will guide you toward the best decision.
SuperOffice CRM Features
Reporting And Analytics
SuperOffice CRM provides robust modules for reporting and analytics capabilities to make data-driven decisions. Users can generate customized reports, monitor key metrics, and analyze performance to optimize their strategies.
Lead Management
The software helps businesses efficiently manage their leads throughout the sales cycle. It allows users to capture, track, and nurture leads, ensuring no missed opportunities and increasing conversion rates.
Email Marketing
SuperOffice CRM features include email marketing functionality, empowering businesses to create and execute data-driven email campaigns. Businesses can design and send personalized emails, track engagement, and measure campaign success.
Activity Management
This feature helps users stay aligned and on top of their daily activities. It provides tools to manage tasks, appointments, and follow-ups, ensuring timely and efficient execution.
Pipeline Management
SuperOffice enables users to effectively manage their sales with its tools, such as quotes, sales assistants, and project management. Users can easily track opportunities, monitor progress, and forecast revenue for better sales planning and forecasting.
Pros And Cons of SuperOffice CRM
Pros
Customization accommodates varying businesses
The user interface is the latest and easy-to-navigate
Maintains the customer lists updated
Filter or search data quickly
Cons
Initial implementation may take time
Loading lags occasionally
SuperOffice CRM Reviews
Total 82 reviews
4.1
All reviews are from verified customers
Rating Distribution
5
Stars32%
4
Stars54%
3
Stars9%
2
Stars6%
1
Stars0%
Share your experience
Machinery, 11-50 employees
More than a year
“Superoffice as CRM”
Pros
As a sales tool, it's very effective and comprehensive. The setup is professional, and its integration with Outlook is seamless.
Cons
For us, the absence of a module for managing work orders and field service was a big drawback. Also, we needed a way to handle agreements and maintain a machine registry linked to our customers.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
6
Not Specified, 11-50 employees
Less than 6 months
“Expensive - make sure you need all the features”
Pros
It functions perfectly well, though I believe we could extract more value from it if we explored more features.
Cons
It was quite costly, and starting with a "light" version seemed challenging, especially since adding modules later wasn't smooth.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
6
Functionality
6
Education Management, 51-100 employees
Less than 6 months
“Innovative CRM but needs significant improvement”
Pros
The interface is streamlined and user-friendly, I particularly find the conference call feature quite handy.
Cons
Calls getting crossed, and balance deductions after each call due to call forwarding, set it apart from other CRMs.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Frequently Asked Questions
What types of pricing plans does SuperOffice CRM offer?
SuperOffice CRM offers three pricing plans, with its basic cost starting at EUR 52/month. You can acquire further details about its pricing plans.
Does SuperOffice CRM offer an API?
Yes, SuperOffice CRM provides an API.
What language does SuperOffice CRM support?
SuperOffice CRM supports English, German, Dutch, Danish, Norwegian, Swedish, and Finnish languages.
What other apps does SuperOffice CRM integrate with?
Its integrations include Zapier, Mailchimp, Trello, Slack, Webex, etc.
Does SuperOffice CRM support mobile devices?
Yes, SuperOffice CRM supports Android and iOS.
Who are the typical users of SuperOffice CRM?
SuperOffice CRM software caters to businesses of all sizes in various industries, such as real estate, retail, IT, construction, finance, etc.