SuperOffice CRM is a robust customer relationship management (CRM) solution that helps businesses elevate customer relationship efficiency. From small startups to global enterprises, the software helps to drive revenue growth, empower exceptional customer satisfaction, and ensure long-term success. Optimize your customer relations with SuperOffice CRM today.

SuperOffice CRM Specifications

Contact Management

Lead Management

Opportunity Management

Sales Forecasting

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What Is SuperOffice CRM?

Overview

SuperOffice CRM is a comprehensive customer relationship management software designed to help businesses turn customer relations into revenue results. With its AI-enabled tools, users can yield better customer relations, integrate different tools, and collaborate with teams. By utilizing SuperOffice CRM, users have access to all the necessary tools to efficiently handle their sales pipelines, execute successful marketing campaigns, and deliver exceptional customer support services.

SuperOffice CRM Pricing

It offers the following three SuperOffice CRM pricing packages:

  • Sales: EUR 64/user/month
  • Service: EUR 52/user/month
  • Marketing: EUR 320/site/month
You can get more details about the features and tools of eachSuperOffice CRM package

Disclaimer: Prices are subject to change.

SuperOffice CRM Integrations

SuperOffice CRM integrates with a range of third-party apps, such as:

You can schedule a SuperOffice CRM demo to learn more about its integrations.

Who Is SuperOffice CRM For?

SuperOffice CRM benefits various industries, including:

  • Construction
  • Real estate
  • Manufacturing
  • Finance
  • Retail management
  • Information technology

Is SuperOffice CRM Right For You?

Are you looking for a solution that mutually drives better customer relations and revenue? SuperOffice CRM might be a compelling choice for you. Reputed for its CRM tools, SuperOffice CRM has emerged as an invaluable solution for effectively managing customer relationships and addressing diverse business revenue tasks. The software's capability to centralize all contact details in one place facilitates effortless retrieval of past communications and agreements, greatly enhancing productivity and efficiency. Therefore, businesses like Vitec, Selux, Casea, and many others are among its long-term users.

Still unsure about SuperOffice CRM? For further information, contact us at (661) 384-7070, and our experts will guide you toward the best decision.

SuperOffice CRM Features

SuperOffice CRM provides robust modules for reporting and analytics capabilities to make data-driven decisions. Users can generate customized reports, monitor key metrics, and analyze performance to optimize their strategies.

how it worksSee How It Works

The software helps businesses efficiently manage their leads throughout the sales cycle. It allows users to capture, track, and nurture leads, ensuring no missed opportunities and increasing conversion rates.

how it worksSee How It Works

SuperOffice CRM features include email marketing functionality, empowering businesses to create and execute data-driven email campaigns. Businesses can design and send personalized emails, track engagement, and measure campaign success.

how it worksSee How It Works

This feature helps users stay aligned and on top of their daily activities. It provides tools to manage tasks, appointments, and follow-ups, ensuring timely and efficient execution.

how it worksSee How It Works

SuperOffice enables users to effectively manage their sales with its tools, such as quotes, sales assistants, and project management. Users can easily track opportunities, monitor progress, and forecast revenue for better sales planning and forecasting.

how it worksSee How It Works

Pros and Cons of SuperOffice CRM

Pros

  • Customization accommodates varying businesses
  • The user interface is the latest and easy-to-navigate
  • Maintains the customer lists updated
  • Filter or search data quickly

Cons

  • Initial implementation may take time
  • Loading lags occasionally

SuperOffice CRM Reviews

Overall Rating

4.1

82 Review(s)

Rating Distribution

5

star

(26)

4

star

(44)

3

star

(7)

2

star

(5)

1

star

October 2023

Superoffice as CRM

Daniel

Machinery

Ease of use

8

Value for money

8

Customer Support

10

Functionality

6

Pros

As a sales tool, it's very effective and comprehensive. The setup is professional, and its integration with Outlook is seamless.

Cons

For us, the absence of a module for managing work orders and field service was a big drawback. Also, we needed a way to handle agreements and maintain a machine registry linked to our customers.

February 2023

Innovative CRM but needs significant improvement

Devesh

Education Management

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

Pros

The interface is streamlined and user-friendly, I particularly find the conference call feature quite handy.

Cons

Calls getting crossed, and balance deductions after each call due to call forwarding, set it apart from other CRMs.

February 2023

Expensive - make sure you need all the features

Anonymous

Not Specified

Ease of use

3

Value for money

6

Customer Support

6

Functionality

6

Pros

It functions perfectly well, though I believe we could extract more value from it if we explored more features.

Cons

It was quite costly, and starting with a "light" version seemed challenging, especially since adding modules later wasn't smooth.

October 2021

Not good - many necessary features not available

Lukas

Professional Training & Coaching

Ease of use

7

Value for money

2

Customer Support

6

Functionality

2

Pros

What stands out about the CRM is its simplicity and straightforward structure for managing clients, projects, and sales.

Cons

Many essential features that one would expect from any CRM were missing. A major issue was the extremely limited selection capabilities. For instance, it was impossible to select all "Project Leaders," crucial for sending standardized emails. Further limitations and bugs only became apparent after using the CRM, not during the evaluation phase. The system's persistent bugs, like the malfunctioning data export despite longstanding community platform posts, were also frustrating.

February 2021

CRM for different business realities

PAOLO

Electrical/Electronic Manufacturing

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

Pros

Superoffice has been our CRM benchmark for years now. Its user-friendliness and seamless email client integration have empowered our sales team to efficiently manage customer interactions with rich, accessible data. It was the first CRM to seamlessly integrate with our management program.

Cons

Integration with email occasionally malfunctioned, prompting us to consider alternative CRMs.

January 2021

For an admin, this crm is annoying to use

Jan

Research

Ease of use

4

Value for money

7

Customer Support

8

Functionality

8

Pros

I'm reviewing this as an admin, and so far, my experience with the software has not yielded any positive highlights beyond the functioning support.

Cons

While testing solutions, not having the ability to log in as another user without their credentials was inconvenient. It would be much more efficient to access different user accounts directly from the admin site.

June 2020

The CRM for SME business

Andy

Marketing and Advertising

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The system is incredibly intuitive and easy to navigate. I appreciate how straightforward it is to customize, with plenty of helpful guides and training videos available. One standout feature for me is the document management capability, allowing us to archive various document formats directly to individual contacts for full traceability of all interactions.

Cons

Honestly, I'm struggling to find any downsides to this system!

April 2020

You can almost say it 'runs the company'!

Matt

Events Services

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

I appreciate being able to integrate all our processes into the CRM, from sales to event management and data capture.

Cons

The community could benefit from more advanced resources, but it serves well as a basic guide with helpful support.

April 2020

Moving to SuperOffice 8.5 from previous Superoffice Version

Jan

Public Relations and Communications

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Migration was smooth. As a developer, I particularly like how straightforward it is to integrate my web frameworks into different aspects of SuperOffice using my preferred web technologies.

Cons

I wish there was a way to link a person to different companies. We have freelancers joining and leaving our company, and it would be useful to track their history using the same person ID. Sometimes contacts work for one company but are members of additional groups ("Gremien").

April 2020

The best Tool

Fritz

Wholesale

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

Intuitive, logical, and incredibly versatile. Being cloud-based, it's accessible and usable from anywhere, whether on a PC, laptop, or smartphone.

Cons

None, all the teething problems from before have been fixed.

Frequently Asked Questions

SuperOffice CRM offers three pricing plans, with its basic cost starting at EUR 52/month. You can acquire further details about its pricing plans.