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Overview
BeyondTrust offers enterprise-grade identity and access security, helping organizations control privileged accounts and reduce cyber risk across IT environments. While its interface can be complex for new users, its secure remote access and threat detection capabilities make it a reliable choice for enterprises prioritizing access security and compliance.
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Starting Price
Custom
BeyondTrust Specifications
Live Chat
Analytics and Reporting
Escalation Management
Self-Service Portal
What Is BeyondTrust?
BeyondTrust provides a centralized, secure platform for service desks to access and control desktops, servers, and mobile devices across any operating system. It allows technicians to troubleshoot issues without VPNs using proprietary Jump Technology, ensuring secure connectivity and reducing the attack surface. The solution includes built-in credential injection, enabling support staff to elevate privileges without ever revealing sensitive passwords, which mitigates insider threats and streamlines resolution times for large-scale IT environments.
BeyondTrust Pricing
BeyondTrust Integrations
The software supports integration with multiple systems and platforms, such as:
- ServiceNow
- Tenable cloud security
- Splunk Enterprise
- Okta
- Kubernetes
Who Is BeyondTrust For?
BeyondTrust is ideal for a wide range of industries and sectors, including:
- Financial service
- Law enforcement
- Government agencies
- Manufacturing
- Healthcare
- Education
Is BeyondTrust Right For You?
BeyondTrust is an ideal solution for enterprises that need scalable, high-security tools to manage complex IT environments effectively. Trusted by 75 of the Fortune 100 and recognized as a seven-time Gartner Magic Quadrant Leader and 2024 SC Award winner, the platform offers FIPS 140-2 Level 1 validation and ensures strict compliance with HIPAA and GDPR standards, making it a dependable choice for organizations seeking audit-ready, secure access.
Still unsure about BeyondTrust? Contact us at (661) 384-7070 for further guidance.
BeyondTrust Features
BeyondTrust enables technicians to securely access and view desktops, mobile devices, and other endpoints, replicating an in-person support experience. The software supports both attended and unattended access, allowing IT teams to perform maintenance, troubleshooting, and health checks efficiently while significantly reducing time-to-resolution for all remote support use cases.
The platform streamlines collaboration and escalation by allowing technicians to work together or route requests to higher-level experts. Features like chat support, remote camera sharing, canned scripts, and skills-based routing, combined with integrations with ITSM tools such as ServiceNow and Jira Service Management, help teams resolve incidents faster and boost productivity.
The software provides canned scripts to automate routine diagnostics, troubleshooting, and remediation on remote desktops and servers. Technicians can select scripts via the command line interface, execute patches or commands with a single click, and create a centralized script library. Group policies help control script access for secure and efficient workflows.
BeyondTrust offers secure remote access from any web browser without requiring plugins or desktop applications. Technicians can use Chrome, Firefox, Edge, or other browsers to immediately begin diagnosing and resolving issues from any location, ensuring seamless support delivery while maintaining strong security standards for remote desktop access.
The platform securely stores and manages privileged credentials for IT service desks, mitigating insider and external threats. Features include credential discovery, masking, rotation, and one-click injection, along with audit and compliance tracking. Check-in/check-out capabilities provide controlled access, ensuring safe and efficient use of shared credentials across support operations.
