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Overview
BizRatings helps businesses gain clearer insight into client satisfaction through verified surveys, performance scoring, and transparent reputation tracking. While reporting depth is not extensive, it serves service-based companies and small to mid-sized teams needing structured feedback and reliable measures of service quality.
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Starting Price
$0
(Basic CSAT plan)
BizRatings Specifications
Customer Feedback Surveys
Analytics And Reporting
CRM Integration
Customer Profiles
What Is BizRatings?
BizRatings is a customer feedback and reputation-management software designed for businesses seeking structured CSAT, NPS, and review-generation tools. It automates surveys, captures real-time client responses, and supports technician-level scoring and reverse CSAT. The platform also guides users to collect external reviews on sites like Google and Facebook. Through its reporting dashboards and review-indexing capabilities, BizRatings helps businesses understand client relationships and enhance their online reputation.
BizRatings Pricing
BizRatings offers the following plans:
- Basic CSAT Plan: Starts at $0 (for 1-50 employees)
- Premium CSAT Plan: Starts at $199/office/month (for 1-50 employees)
- ConnectWise/Halo Enhanced Premium CSAT Plan: Starts at $129/instance/month
Disclaimer: The pricing is subject to change.
BizRatings Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is BizRatings For?
BizRatings is ideal for a wide range of industries and service providers, including:
- Managed service providers
- IT services
- Professional services firms
- Technology
- Business services providers
Is BizRatings Right For You?
If you’re a business that wants to capture real-time customer feedback, address unverified reviews, and strengthen your online reputation, BizRatings offers tools built around CSAT surveys and verified responses. Its platform is used by thousands of registered clients who rely on accurate customer insights, including Live Consulting and DPC Technology.
BizRatings may be a good fit if you want to improve visibility on major search engines, guide customers to external review platforms, and turn authentic feedback into stronger SEO performance. It helps organizations assess client relationships and determine whether their reputation strategy meets current needs.
Still doubtful if BizRatings software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
BizRatings Features
This feature enables automatic delivery of satisfaction surveys after transactions or events. Users can set it to send one-time or recurring surveys, ensuring consistent feedback collection. It helps maintain up-to-date customer sentiment without manual effort.
The platform offers dedicated Net Promoter Score (NPS) surveys to gauge customer loyalty and satisfaction over time. These surveys categorize respondents into promoters, passives, and detractors, helping businesses measure their reputation. Results support data-driven decisions regarding customer experience.
The software allows customers to submit their rating with a single click, and customers can submit their ratings, making the response process quick and user-friendly. This simplicity tends to increase response rates and reduce friction in giving feedback. As a result, businesses receive feedback more reliably and promptly.
BizRatings allows administrators to tailor survey questions to match their context, allowing for more relevant and targeted feedback. This flexibility helps capture information specific to a business’s services or customer interactions. It ensures feedback is meaningful and aligned with company goals.
This feature allows collected feedback to be presented via dashboards and reports that give real-time insights into client relationships and technician-level performance. Businesses can review overall ticket scores, team-level feedback, or even reverse CSAT (how the team feels about clients). This helps assess service quality and track trends over time.
