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Overview

Boast facilitates the collection of video testimonials and reviews to build brand credibility. While manual moderation of content can be time-consuming for large volumes, its automated collection sequences significantly reduce administrative effort. Nonetheless, its ability to capture authentic customer sentiment makes it a valuable choice for marketing teams.

Boast Specifications

  • CRM Integration
  • Analytics And Reporting
  • Customer Feedback Surveys
  • Customer Profiles

Boast Features

Video Testimonials

This feature enables businesses to collect authentic video stories directly from customers without requiring them to download an app. It simplifies the recording process, allowing users to capture high-quality feedback that builds trust and enhances marketing campaigns.

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Online Reviews Management

Boast allows companies to gather text-based feedback and star ratings to display social proof across their websites. It streamlines the review collection process, enabling businesses to easily showcase positive customer sentiment to influence potential buyers.

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Customer Surveys

It supports the creation of customized forms to effectively measure satisfaction metrics such as NPS and CSAT. This tool helps organizations gain actionable insights into customer experiences. In this regard, Boast allows users to identify areas for improvement and drive retention strategies.

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Product Feedback

This feature facilitates the collection of specific insights regarding product usage and feature requests from the user base. It helps product teams prioritize development tasks based on real user needs, ensuring that the roadmap aligns with customer expectations.

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Customer Success

This capability identifies brand advocates by analyzing feedback trends and engagement levels within the customer base. Boast empowers businesses to recognize loyal clients and leverage their success stories to attract new prospects and reduce churn rates.

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Pros And Cons of Boast

Pros

  • Facilitates easy collection of video testimonials

  • Automates feedback requests via email sequences

  • Includes built-in video editing capabilities

Cons

  • Customization requires some CSS knowledge

  • The reporting dashboard could benefit with more deeper analytics

Boast Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Share your experience

A
Anonymous

Not Specified, N/A employees

5.0

“fantastic video collection tool”

Pros

Using this has been incredibly easy on both the admin side and the client-facing side. It integrates really well with a website and I especially appreciate that clients can submit videos either through their webcam or by uploading a pre-recorded file. Even though it's mainly designed for collecting client testimonials, I've also used it to gather video content from conference participants and it has worked perfectly for that too.

Cons

It would be nice to have a little more customization when embedding it on a website and I did run into some issues with the video recording feature on certain mobile devices. Still, it hasn't been a major problem overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

Frequently Asked Questions

Does Boast have a mobile app?

No, Boast does not offer a standalone mobile app; however, it is accessible from mobile devices.

What types of pricing plans does Boast offer?

The Boast price ranges across the following plans: Basic ($59/month), Team ($119/month), Premium ($249/month), and a custom-based Enterprise plan. Request a personalized Boast pricing quote for your business.

What level of support does Boast offer?

Boast provides support through email, phone, chat, a knowledge base, and general resources, such as blogs and guides.

What other apps does Boast integrate with?

Boast software integrates with various third-party platforms, such as Squarespace, Shopify, GoDaddy, Wix, Weebly, and Kajabi.

Who are the typical users of Boast?

The typical users of Boast features are from a range of industries, including real estate, health and wellness, software companies, coaching and consultancy, non-profits, and financial services.

What language does Boast support?

Boast is primarily available in English. However, collection forms can be customized for other languages, such as Bulgarian, French, German, Italian, Turkish, Portuguese, Spanish, Dutch, and Romanian.

Does Boast offer an API?

No, Boast does not offer an API; however, it currently supports a JSON data feed.