EZO AssetSonar
Last Updated
Overview
EZO AssetSonar optimizes IT operations through real-time asset tracking and software license management. While manual configuration is required for some alerts, its automated workflows significantly reduce the administrative burden. Overall, its powerful features support scalable growth and ensure strict regulatory compliance.
EZO AssetSonar Specifications
- Work Order Management
- Purchasing
- Dashboards
- Mobile Access
EZO AssetSonar Features
Reports And Analytics
The software enables users to generate custom reports for meaningful insights and create alerts for seamless operations. It supports sending email reminders for specific events, allowing administrators to choose which notifications are sent to relevant parties.
IT Service Management
This feature supports the management of ITSM workflows using integrations with tools like Jira to streamline IT support. EZO AssetSonar enables prioritizing service events via tickets and simplifies the management of IT asset warranty lifecycles.
User Management
It allows administrators to manage user permissions and acquire real-time data on asset custodianship and utilization. It also supports specifying user permissions based on their roles for added security. Furthermore, it enables enforcing password policies across the organization.
Inventory Management
EZO AssetSonar software tracks IT inventory and manages stock quantities across various locations and departments efficiently. It enables users to reserve items well in advance for more streamlined future checkouts and to keep purchase orders and vendors in one place.
IT Asset Life Cycle Management
This capability allows organizations to manage their entire IT asset lifecycle, covering everything from initial procurement to final retirement. It helps detect, tag, and track all hardware and software assets, reducing overhead and ensuring better visibility into asset dependencies.
Pros And Cons of EZO AssetSonar
Pros
Offers real-time visibility into all asset locations
Streamlines comprehensive software license compliance tracking
Comes with customizable reports for detailed insights
Cons
Occasional slow performance across some side menus
Slightly steep learning curve for new users
EZO AssetSonar Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars0%
3
Stars33%
2
Stars0%
1
Stars0%
Share your experience
Hospital & Health Care, 51-100 employees
Less than a year
“Fantastic UX upgrade”
Pros
The updated UX is really well done and still very user-friendly to navigate. Even after the major refresh, it avoids that frustrating "whole new world" feeling a lot of platforms create, where suddenly it becomes hard to find your way around your own system.
Cons
The reports panel feels a bit crowded at times though it's still one of the better reporting tabs I've come across. Most of the starred reports make sense and seem genuinely useful for IT teams.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Hospital & Health Care, 500+ employees
Less than a year
“Lets me organize assets”
Pros
There's a lot built into this platform and it feels very powerful overall. It lets you organize assets by location and the nested asset feature is especially useful for tracking data center racks along with the equipment inside them.
Cons
Getting the most out of it takes some time. It's a powerful and fairly complex application so there's definitely a learning curve and setting it up correctly isn't something that happens right away.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
5
Functionality
7
Internet, 500+ employees
Less than a year
“Responsive support team”
Pros
What really stands out is how responsive the support and account team have been. They're helpful, quick to respond and it's clear they pay attention to user feedback. The product also gets updated regularly, with new improvements being rolled out often and it feels like customer suggestions are genuinely taken into consideration.
Cons
The interface can feel a bit complex at times and not always fully thought through. Some of the wording could also be clearer since there are moments where it's hard to tell what is meant or what the optimal option is.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Frequently Asked Questions
What types of pricing plans does EZO AssetSonar offer?
The EZO AssetSonar price ranges across the following three custom plans: Hardware Asset Management, Software Asset Management, and IT Asset Management. Request a personalized EZO AssetSonar pricing quote for your business.
Does EZO AssetSonar have a mobile app?
Yes, EZO AssetSonar offers a mobile app for both Android and iOS devices.
What other apps does EZO AssetSonar integrate with?
EZO AssetSonar software integrates with various third-party platforms, such as Zendesk, Jira, Dropbox, OneDrive, Slack, and many others.
What level of support does EZO AssetSonar offer?
EZO AssetSonar provides support through email, phone, FAQs, blogs, and a knowledge base.
What language does EZO AssetSonar support?
EZO AssetSonar is primarily available in English but supports translation to approximately 90 languages via Google Translate.
Who are the typical users of EZO AssetSonar?
The typical users of EZO AssetSonar features come from various industries, including education, healthcare, construction, government, nonprofits, and finance.
Does EZO AssetSonar offer an API?
Yes, EZO AssetSonar offers an API.