Giosg: Pricing, Free Demo & Features

Name: Giosg
Rating: 4.4 (10 reviews)

Last Updated Sep 1, 2026

Overview

Giosg is a live chat and customer engagement platform combining chat, video, and automated messaging to support sales and service workflows. While some users report customization limitations, its easy setup, intuitive tools, and interaction builder help teams engage visitors and generate leads. Overall, it centralizes multichannel conversations for improved responsiveness.

Overall Rating

Based on 10 users reviews

4.4

All Reviews

Rating Distribution

Positive

100%

Neutral

Negative

Starting Price

Custom

Giosg Specifications

Live Chat
Omnichannel Support
CRM Integration
Canned Responses
Analytics And Reporting
Escalation Management
Customer Profiles
Queue Management
Email Management
Knowledge Base

View All Specifications

What Is Giosg?

Giosg is a cloud-based live chat and engagement platform designed to help businesses interact with customers across multiple channels, including website chat, messaging apps, and video calls. Its interface supports real-time conversations, customizable interaction tools, and automated chatbots to reduce manual workload. With multichannel routing and AI-assisted replies available, teams can engage visitors swiftly and gather leads within a unified workspace.

Giosg Pricing

Giosg price plans start from €199.00/year for basic live chat and engagement capabilities, with subscription pricing designed for customer support and sales teams.

Request a personalized Giosg pricing quote for your business today.

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Giosg Integrations

The software supports integration with multiple systems and platforms, including:

HubSpot CRM software
Shopify software
Mailchimp
Microsoft Dynamics 365
Genesys

Watch the Giosg demo to learn more about its integration arrangements.

Who Is Giosg For?

Giosg is ideal for a wide range of industries and sectors, including:

E-commerce
Retail services
IT services
Healthcare support
Education services
Financial services
Telecom support

Is Giosg Right For You?

Many organizations struggle to manage scattered customer conversations across web chat, social messaging, and video calls, leading to missed engagement opportunities. Giosg addresses this by combining real-time chat, multichannel messaging, and automated interactions into a unified interface that helps teams coordinate responses and capture leads. With easy implementation and intuitive tools, it suits businesses prioritizing seamless support.

Still doubtful if Giosg is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Giosg Features

Multichannel Live Chat Engagement

Giosg enables real-time interaction across websites, messaging apps, and video calls, letting teams connect with customers where they are and maintain smooth conversations without switching tools, increasing response speed and user satisfaction.

See How It Works

AI-Assisted Response And Routing

The platform’s AI features offer automated reply suggestions and smart routing based on visitor behavior or agent availability. This helps teams handle high chat volumes efficiently and ensure conversations reach the right agent without delays.

See How It Works

Custom Interaction Builder Tools

Giosg’s interaction builder lets teams create tailored chatbots, forms, and interactive content without deep technical skills, helping guide visitors through conversion steps and customize engagement according to business needs.

See How It Works

Unified Engagement Dashboard

A central dashboard brings together chat history, visitor context, and interaction data, giving support and sales teams a comprehensive view of ongoing conversations to reduce redundant questions and boost coordination.

See How It Works

Pros And Cons of Giosg

A quick look at Giosg's strengths and weaknesses to
help you decide if it's the right fit

Pros

Easy to set up and use the interface
Integrates with CRM and messaging apps
Enables multichannel engagement workflows

Cons

Reporting tools lack clear flexibility
Advanced customization options are somewhat limited

Giosg Reviews

Insights from real users on Giosg’s features,
performance, and overall experience.

Total 10 reviews

4.4

All reviews are from verified customers

Rating Distribution

Stars

40%

Stars

60%

Stars

Share your experience

Kimmo K.

Utilities, N/A employees

Less than 6 months

4.0

July 2023

“Effective chat and conversion tracking”

Pros

For our e-commerce needs, the conversion tracking works well and I can manage multiple chats at the same time. The reporting features are useful too, while customer support has always been very responsive.

Cons

I would like better ways to organize the canned answers so I can find them more easily and see which topics are covered.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Jenni N.

Information Services, N/A employees

More than a year

4.0

December 2022

“Reliable customer service”

Pros

For customer service, the software is easy for us to use and has worked reliably.

Cons

Getting the goal settings set up was a bit complicated for me.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Ovidijus G.

Textiles, N/A employees

Less than 6 months

5.0

November 2022

“feasible chatbot management”

Pros

After testing and playing around with it, I found the platform user-friendly and simple to use. You don't need strong IT knowledge to work with it and I like that I can improve the chatbot myself.

Cons

I have only played with it for a while so it is too early for me to say anything negative.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 10 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Who are the typical users of Giosg?

Giosg features are designed for businesses across multiple industries, including e-commerce, retail, IT services, healthcare, education, financial services, and telecommunications.

Does Giosg offer an API?

Yes — Giosg offers API access to support custom integrations with tools and workflows.

What other apps does Giosg integrate with?

Giosg integrates with popular platforms such as HubSpot, Shopify, Mailchimp, Microsoft Dynamics 365, and Genesys, enabling seamless connectivity across CRM, eCommerce, marketing, and customer service systems.

Does Giosg have a mobile app?

Yes, it does offer a dedicated mobile app.

What types of pricing plans does Giosg offer?

Giosg plans start at €199/year and offer live chat and customer engagement features. Contact us to get a personalized Giosg cost quote today!

What level of support does Giosg offer?

Giosg software provides support through email and a comprehensive knowledge base.

What language does Giosg support?

Giosg is available in multiple languages, including English, Finnish, and Swedish.