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Overview
Gleantap helps B2C brands engage customers across messaging, social, and email channels. While it may take time to set up advanced workflows, the platform centralizes campaigns, surveys, and loyalty programs in one place. Overall, it is a practical platform for teams looking to maintain consistent communication across multiple touchpoints.
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Starting Price
Custom
Gleantap Specifications
Live Chat
Omnichannel Support
CRM Integration
Canned Responses
What Is Gleantap?
Gleantap is a software solution designed to help B2C brands unify customer engagement across marketing, sales, and support teams. It consolidates CRM, customer data, reviews, loyalty programs, and front-desk support into a single system. The platform enables behavior-driven customer journeys, real-time messaging across email, SMS, social media, and AI-powered omnichannel support. Gleantap helps users improve customer communication, streamline internal processes, and gain better visibility into sales, onboarding, and service pipelines.
Gleantap Pricing
The Gleantap cost is structured around the following customizable plans:
- Omnichannel Inbox - $99/business unit/month
- Inbox + Marketing - $198/business unit/month
- All-in-one - $299/business unit/month
Disclaimer: The pricing is subject to change.
Gleantap Integrations
The software supports integrations with various platforms, such as:
Who Is Gleantap For?
Gleantap is suitable for businesses of all sizes across a variety of industries and sectors, including:
- Healthcare
- Fitness
- Spas and salons
- Clubs and associations
- Martial arts
Is Gleantap Right For You?
If you’re a B2C brand looking to unify customer engagement across marketing, sales, and support, Gleantap provides a single platform to manage interactions and leverage data. It enables real-time personalized conversations, AI-powered support, and behavior-driven customer journeys to help you connect with customers more effectively.
Trusted by leading brands to engage over 5 million customers across their businesses, Gleantap centralizes CRM, reviews, loyalty, and front-desk processes. If your goal is to streamline engagement and make smarter, data-driven decisions, this platform can support your teams in achieving those outcomes.
Still not sure if Gleantap software is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
Gleantap Features
Gleantap offers a GPT-powered AI Chatbot that engages customers 24/7 across website, SMS, and social channels. The platform allows users to train the chatbot with brand-specific data and voice, enabling human-like conversations, multi-language support, and rapid responses to generate leads and deliver consistent customer support.
The platform automatically creates unified profiles for each customer, tracking messages, interactions, and preferences in a single location. It analyzes behavior and engagement patterns to provide actionable insights, reducing administrative tasks and enabling teams to target campaigns more effectively.
Gleantap enables precise segmentation of customers based on behavior, profile attributes, purchase patterns, and engagement data. The software allows multiple rules for granular targeting and integrates with existing databases in real time, helping teams deliver personalized messages to the right audience and improve campaign effectiveness.
The software supports personalized two-way messaging across email, SMS, and web chat, keeping customers engaged at every touchpoint. It centralizes conversations in a single inbox, allowing teams to respond efficiently, manage high volumes of interactions, and maintain consistent, contextual communication that strengthens customer relationships.
