RingCentral Contact Center helps businesses improve customer engagement with advanced, AI-enabled communication tools. Although its finance tools might respond slowly, it provides reliable engagement and outbound services. RingCentral Contact Center brings omnichannel support, team collaboration features, and seamless integrations to elevate customer service for businesses.
RingCentral Contact Center Specifications
Live Chat
Omnichannel Support
CRM Integration
Analytics and Reporting
What Is RingCentral Contact Center?
Overview
RingCentral Contact Center is a powerful AI communication software specifically for businesses looking to enhance customer service with advanced and robust communication tools. It supports omnichannel features, including voice, chat, and email, to ensure seamless engagement. It also helps businesses optimize their operations through easy integration. RingCentral Contact Center boosts productivity, increases customer satisfaction, and provides a robust support setting that yields long-term success in customer service.
RingCentral Contact Center Pricing
The RingCentral Contact Center cost ranges in the following five categories:
Business Phone Category (RingEX)
- Core: $30/user/month
- Advanced: $35/user/month
- Ultra: $45/user/month
Contact Center Category (RingCX): Starting at $65/agent/month (paid annually)
- Video Category
- Video Pro: Free
- Video Pro+: $15/user/month
- Webinar: $75/organizer/month
- Rooms: $49/room/month (paid annually)
Events Category: Starts at $145/license/month
Revenue Intelligence (RingSense): Begins at $60/user/month
You can get a detailed analysis of the RingCentral Contact Center price plans to pick a suitable one for business.
Disclaimer: The pricing is subject to change.
RingCentral Contact Center Integrations
RingCentral Contact Center integrates with a vast number of apps, such as:
- MailChimp
- Salesforce
- Microsoft Teams
- HubSpot
- Zendesk
- Slack
- Microsoft Dynamics 365
Learn more about its integrations through a free
.
Who Is RingCentral Contact Center For?
RingCentral Contact Center is used in a variety of industries, as mentioned below:
- Healthcare
- Financial services
- Retail
- Education
- Manufacturing
- Construction
- Automotive
Is RingCentral Contact Center Right For You?
RingCentral Contact Center offers robust tools for seamless customer interactions and is easily adjusted to any business size. It features multi-channel support and advanced analytics that make it ideal for companies aiming to enhance customer service efficiently. Its range of tools with customizable options for each team ensures that customer support services result in meaningful outcomes. For its reliable security measurements and scalability, RingCentral Contact Center remains a top pick for thousands of businesses, including Toyota, Lufthansa, and HP Inc.
Are you still unsure about RingCentral Contact Center software? Talk to our expert team at (661) 384-7070 for professional guidance.
RingCentral Contact Center Features
RingCentral Contact Center enables users to connect with customers through different communication channels. It also helps manage all interactions in one place to ensure seamless and centralized customer service.
See How It Works