Last Updated Feb 14, 2025

Overview

Glia provides digital customer service tools that enable seamless customer interactions via video, chat, and AI. Although, its complexity and integration needs might make it challenging for businesses outside this niche, the software is especially beneficial for financial services, streamlining customer support and improving satisfaction.

Overall Rating

Based on 8 users reviews

4.8

Rating Distribution

Positive

88%

Neutral

13%

Negative

0%

Starting Price
Custom

What Is Glia Software?

Overview

Glia is a cloud-based digital customer service platform designed primarily for the financial services industry. It helps businesses modernize their customer support by facilitating real-time interactions across various communication channels. The software aims to reduce customer effort and improve satisfaction, offering solutions that address challenges like customer engagement, service efficiency, and friction in support processes.

Glia Software Pricing

Glia cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Glia Software Integrations

Watch a free Glia demo to learn about its integrations.

Who Is Glia Software For?

The software is designed for businesses of all sizes across various industries, such as:

  • Banking
  • Insurance
  • Credit unions
  • Lending
  • Fintech
  • Small business banking

Is Glia Software Right For You?

By integrating with existing systems, Glia helps streamline operations. It enhances the overall customer experience, making it a valuable tool for organizations focused on delivering seamless, high-quality service in an increasingly digital world. It is scalable and secure, placing a heavy emphasis on data security.

Still not sure if Glia software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.

Pros And Cons of Glia Software

Pros

  • Offers excellent omnichannel support

  • Helpful reporting tools

  • Enables efficient communication with clients

  • Integrates well with financial institutions

Cons

  • No free trial or free version

  • Customer support could be better

Frequently Asked Questions

The typical users of Glia software are the banking, insurance and fintech industries.

Glia software price depends on your business needs. Users can also get pricing for a tailormade plan.

No, Glia software does not have a mobile app.

Schedule a free Glia software demo to learn more about its integrations.

Glia software supports English, German, French and Spanish.

Yes, Glia software offers an API.