GoSquared
Last Updated
Overview
GoSquared provides real-time insights into website traffic and customer engagement with analytics, live chat, and marketing automation tools. While it may not cover all advanced enterprise needs, it effectively supports small to mid-sized businesses and digital teams seeking streamlined customer interaction and data analysis.
GoSquared Specifications
- Live Chat
- Analytics and Reporting
- CRM Integration
- Customer Profiles
GoSquared Features
Real-time Metrics
This feature helps users get immediate access to key website data that updates continuously without delay. It helps ensure that teams always work with the latest visitor activity, enabling faster and more informed decision-making based on live insights.
Daily Email Reports
The software gives users access to the most important website metrics directly in their inbox every morning. These reports highlight top traffic sources and key content, helping teams stay updated without needing to log into the dashboard.
Smart Predictions
GoSquared uses a site’s historical data to provide predictive estimates for daily, weekly, and monthly traffic. These forecasts help teams anticipate trends and understand likely future performance, supporting more confident planning and goal-setting.
Instant Comparisons
The platform automatically compares current website performance with previous periods, such as today vs. yesterday or this month vs. last month. This allows teams to quickly evaluate trends and track progress over time.
Real-Time Analytics API
This feature helps access all your analytics data in real-time through a fully documented REST API. It enables developers to build custom solutions and integrations, extending the platform’s capabilities according to your team’s needs.
Pros And Cons of GoSquared
Pros
Real‑time analytics for up‑to‑the‑minute visitor data
User‑friendly interface that’s easy to navigate
Improves customer engagement via live chat
Cons
May not be suitable for large‑scale or enterprise‑level analytics needs
Historical data import can be restricted
GoSquared Reviews
Total 10 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars80%
4
Stars10%
3
Stars0%
2
Stars10%
1
Stars0%
Share your experience
Education Management, N/A employees
Less than 6 months
“Unresponsive support”
Pros
For me, it doesn't matter what I like because I can't use the software. After I paid, they required me to contact customer service to use the product but customer service does not exist.
Cons
The company has made it difficult for me to upgrade or even use the plan because I have to contact their customer service which does not seem to exist. Even after paying, they take away features until I contact support and customer service still does not respond.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
2
Publishing, N/A employees
More than a year
“Easy CRM relationship management”
Pros
The software allows SMEs and larger corporations to build relationships with particular groups of individuals. I love how it integrates with Zapier. The CSR team has terrific product knowledge which makes it easy for even a novice like me to navigate the product. If you want an easy CRM system that helps build relationships with your clients, get yourself it.
Cons
I would like better WordPress integrations so we can connect more personalized elements.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
6
Internet, N/A employees
Less than 6 months
“Flexible client chat support”
Pros
As a chat system, it works great for me because it allows me to contact clients back once the chat is closed. It also allows supervisors to jump into the chat when help is needed.
Cons
There is nothing I can think of although I do find it a little expensive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does GoSquared offer an API?
Yes, GoSquared offers an API.
What language does GoSquared support?
GoSquared primarily supports the English language.
What other apps does GoSquared integrate with?
GoSquared integrates with multiple systems and platforms, including WordPress, Slack, and Webflow software.
Does GoSquared have a mobile app?
No, GoSquared does not offer a dedicated mobile app.
What types of pricing plans does GoSquared offer?
The vendor offers four GoSquared price plans: Starter plan at $9/month, Standard at $24/month, Pro at $49/month, and Scale at $99/month to suit varying business needs. Get a detailed GoSquared cost breakdown tailored to your specific requirements.
Who are the typical users of GoSquared?
GoSquared features are used by product and growth teams, online businesses, and marketing teams.
What level of support does GoSquared offer?
GoSquared offers support through an online contact form.