Guestmeter: Pricing, Free Demo & Features

Name: Guestmeter
Price: 79 USD

Last Updated Oct 12, 2026

Overview

Guestmeter helps hospitality businesses elevate customer experience by automating feedback collection and service recovery. While primarily focused on hotels and resorts, the tool’s implementation may require slight customization for other service industries. Overall, it is an essential tool for operations of all sizes seeking to improve guest satisfaction.

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Starting Price

$79

per month (SMALL PLAN)

Guestmeter Specifications

Customer Feedback Surveys
Analytics And Reporting
Escalation Management
Email Management
Customer Profiles
Knowledge Base
Ticket Management
Live Chat
Omnichannel Support
CRM Integration

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What Is Guestmeter?

Guestmeter is a dedicated customer service software solution built to solve key pain points in the hospitality industry. It empowers businesses to efficiently gather guest feedback, resolve issues in real-time, and enhance operational workflows. The platform offers guest experience automation functionality to streamline communications and the hotel QR code survey feature to capture valuable insights at key journey touchpoints. By acting swiftly on feedback, businesses can proactively manage their reputation and increase repeat bookings.

Guestmeter Pricing

Guestmeter price plans are as follows:

SMALL PLAN: $79/month
MEDIUM PLAN: $99/month
LARGE PLAN: $119/month

Request a personalized Guestmeter pricing quote for your organization today!

Disclaimer: The pricing is subject to change.

Guestmeter Integrations

Guestmeter integrates with the following tools and platforms:

Book a free Guestmeter demo to learn more about the integration arrangements.

Who Is Guestmeter For?

Guestmeter is ideal for the following:

Hotels
Restaurants
Guesthouses
Tour and attraction companies
Car rentals

Is Guestmeter Right For You?

Guestmeter is a highly recommended solution for businesses in the hospitality and service sector, prioritizing customer service that yields measurable improvements in guest satisfaction. Its specialized focus on guest feedback, automation, and reputation management allows it to serve as a comprehensive tool, differentiating it from competitors. The platform has been awarded for premium usability by FinancesOnline, making it a compelling purchase for businesses.

Still doubtful if the Guestmeter software is the right fit? Connect with our customer support staff at (661) 384-7070 for further guidance.

Guestmeter Features

Guest Experience Automation

The platform facilitates the scheduling and delivery of personalized messages and surveys to guests throughout their stay. This capability ensures that communication is timely and relevant, managing expectations and collecting sentiment data efficiently.

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Guest Satisfaction Management

Guestmeter allows for custom survey creation and multi-channel distribution. This ensures that the organization can systematically measure and track key performance indicators related to service quality and overall guest delight.

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Reputation Management

The system centralizes online feedback from various platforms like Google and Tripadvisor into a single dashboard. It provides real-time alerts and utilizes semantic analysis to categorize reviews, enabling timely responses and targeted service improvements.

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Email Surveys

Guestmeter enables businesses to send embedded survey invitations directly to guests’ inboxes, often triggered by a check-out. Guests can respond instantly to the first question within the email, driving higher participation rates and improving feedback collection efficiency.

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Pros And Cons of Guestmeter

A quick look at Guestmeter's strengths and weaknesses to
help you decide if it's the right fit

Pros

Helps improve guest satisfaction
Provides a user-friendly interface
Excellent customer support

Cons

Documentation gaps may hinder user workflows
Constant updates may reduce feature adaptation

Guestmeter Reviews

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Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

Does Guestmeter offer an API?

Yes, Guestmeter does offer an API.

Who are the typical users of Guestmeter?

Guestmeter features support businesses, like hotels, restaurants, guesthouses, tour and attraction companies, and car rentals.

What language does Guestmeter support?

Guestmeter supports the English language.

What types of Guestmeter pricing plans are available?

Guestmeter offers three pricing plans: SMALL PLAN ($79/month), MEDIUM PLAN ($99/month), and LARGE PLAN ($119/month). Receive a personalized Guestmeter cost estimate specific to your organization.

What level of support does Guestmeter offer?

Guestmeter offers support via email. Users can also fill out an online form to get in touch with the team.

Does Guestmeter have a mobile app?

No, Guestmeter does not offer a dedicated mobile app.

What other apps does Guestmeter integrate with?

Guestmeter integrates with Zapier software, Stayntouch PMS, Mews, Cloudbeds, HotelRunner, and SiteMinder software.