Mews

“flexible platform

Pros

One of the biggest strengths is how flexible it is and how well it connects with other systems which makes it simple to adapt as business needs change. The support team is quick to respond, knows the product well and is especially helpful during technical setups or more complex configurations. Also the interface feels user friendly and is well designed for daily use. The automation for rate and product updates whether done directly in the platform or through the API saves a lot of time and cuts down on manual work. Another major plus is being able to handle a broad mix of bookable services from long stay, mid stay and short stay stays to parking, MICE and even hourly bookings all in one unified system. That makes it a very strong option for hospitality businesses that want both efficiency and room to scale.

Cons

A few of the more advanced functions (particularly around event management and custom reporting) still feel somewhat limited or need workarounds to achieve the desired result.

“Modern pms with powerful integrations

Pros

Working with this software has been a positive experience. It's a modern, cloud based PMS with an user friendly interface so staff can pick it up quickly and start using it without much training. That really helps cut down onboarding time and makes daily operations more efficient. Another big advantage is the range of integrations and automations available through its marketplace. It connects well with a lot of third party systems including revenue management tools, POS platforms, channel managers and more.

Cons

An area that could be better is reporting and customization. The built in reports and customization features feel somewhat limited so getting more detailed operational or financial insights often requires manual work or the use of external tools.

“standout for integrations

Pros

One of Mews biggest strengths is how flexible and integration friendly it is. That makes it easy to connect with other systems and adjust as business needs change. The support team also responds quickly and clearly knows the product well which is very helpful during technical setups or more complex configurations. Plus the interface is user-friendly and well built for daily operations. The automation for rate and product updates whether done directly in the system or through the API cuts down a lot of manual work and saves significant time. Another major benefit is being able to handle a wide mix of bookable services in one platform, from long stay, mid stay and short stay options to parking, MICE and even hourly services. This makes it a strong choice for hospitality businesses focused on efficiency and growth.

Cons

I noticed that the more advanced capabilities, particularly around event management and custom reporting are still somewhat limited or depend on workarounds.