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Overview

Mews simplifies hospitality management by unifying bookings, payments, and guest services into one cloud-native platform. Though the wide range of integrations may take time to tailor, its flexibility is broad and adaptable. For forward-thinking properties aiming to modernize operations and boost revenue, Mews delivers a proven, award-winning solution.

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Mews Specifications

Property Accounting

Reporting and Analytics

Alerts/Notifications

Mobile App

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What Is Mews?

Mews is a cloud-native Property Management System (PMS) built for the hospitality industry. It helps hotels, hostels, apartment groups, and other lodging businesses automate manual tasks, personalize guest experiences with AI, and increase revenue. The platform features an intuitive interface for quick staff adoption, embedded payment processing for seamless transactions, and cloud-native access from any device with instant updates and strong security.

Mews Pricing

The vendor offers customizable Mews price plans for different users. These include:

Independent Hotels:

  • Essentials
  • Advanced
  • Enterprise

Group:

  • Portfolio
  • Brand

Hostel or Long Stay:

  • Traveler
  • Long Stay
Request a personalized Mews pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Mews Integrations

The software supports integration with over 1,000 systems and platforms, such as:

  • SiteMinder
  • Duetto
  • Canary Technologies
  • Oaky
  • TrustYou
  • Expedia
Watch the Mews demo to learn more about its integration arrangements.

Who Is Mews For?

Mews is ideal for businesses in the hospitality industry. It is typically used by:

  • Hotels
  • Hostels
  • Apartment groups
  • Hospitality chains

Is Mews Right For You?

Mews is a strong fit for forward-thinking hospitality businesses seeking to modernize their operations with a flexible, cloud-native platform. Its standout feature is its open API, which allows for extensive customization and integration with over 1,000 marketplace apps, enabling you to build a tech stack perfectly suited to your needs. Voted the #1 PMS by HotelTechReport for 2024 and 2025, Mews is recognized for its innovation and user-centric design that helps automate tasks and elevate the guest experience.

Still doubtful if Mews is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

Mews Features

Mews offers a fully embedded payment processing platform that automates transactions to save time, reduce manual errors, and improve security. It offers a frictionless experience for both guests and staff, handling payments seamlessly from booking through check-out without needing separate gateways.

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This feature empowers guests with self-service options through a web-based Guest Portal, requiring no app download. It facilitates online check-in and check-out, direct messaging, and digital upselling of services, enhancing guest convenience and boosting ancillary revenue for the property.

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The app provides real-time room status updates, helping to prioritize cleaning schedules automatically based on arrivals and departures. This significantly improves room turnover speed and operational efficiency.

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Designed for hotel groups and chains, this feature allows for centralized management of multiple properties. It includes tools for bulk rate management, a portfolio-wide performance dashboard, and centralized user administration, ensuring brand consistency and operational efficiency across all locations.

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Pros And Cons of Mews

Pros

  • Mews Kiosk eliminates need for paper registration cards

  • Frees up front desk staff time and streamlines check-in process

  • Extensive integration capabilities

Cons

  • Limited CMS features available in guest profiles

  • Customization options for reporting and profiles are insufficient

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Frequently Asked Questions

Yes, Mews offers an open, API-first platform.

Mews software supports multiple languages, including French, English, Spanish, and German.

Mews offers support via phone and live chat.

The vendor offers customizable pricing plans for different users. These include Essentials, Advanced, and Enterprise for Independent Hotel, Portfolio and Brand for Group, and Traveler, and Long Stay for Hostel or Long Stay. All plans are available via a custom quote. Get in touch for a tailored Mews cost estimate.

Yes, Mews has a mobile app for staff available on both iOS and Android devices.

Mews integrates with over 1,000 hospitality apps through its Marketplace. Key integration partners include channel managers like SiteMinder and D-Edge, revenue management systems like Duetto and IDeaS, and guest experience tools like Oaky and TrustYou.

Typical users who benefit from Mews features include businesses in the hospitality industry.

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