Helpviser: Pricing, Free Demo & Features

Last Updated Dec 18, 2025

Overview

Helpviser is a niche CRM and Help Desk platform created exclusively for Envato Authors. While features, such as bulk action can be improved further, the tool offers a UX-optimized Ticketing System with built-in Envato Purchase Code Verification, thereby outweighing the limitation.

Be the first one to leave a review!

No review found

Starting Price

Custom

Helpviser Specifications

CRM Integration
Canned Responses
Analytics And Reporting
Customer Feedback Surveys
Self-Service Portal
SLA Management
Customer Profiles
Queue Management
Email Management
Knowledge Base

View All Specifications

What Is Helpviser?

Helpviser is an all-in-one CRM and support system specifically built by and for Envato Authors (creators who sell digital items on marketplaces like ThemeForest and CodeCanyon). It combines a simple but effective ticketing system with Envato-specific insights and a self-service portal (knowledge base and community forums). Its primary function is to simplify customer support, verify customer purchase codes and support periods instantly, and provide authors with comprehensive sales and customer relationship management from a single, user-friendly interface.

Helpviser Pricing

Helpviser offers the following plan:

Envato business: $15/month

Request a personalized Helpviser pricing quote for your business today!

Disclaimer: The pricing is subject to change.

Helpviser Integrations

Helpviser integrates with popular services essential for Envato Authors and general business operations such as:

Google Analytics
Mailchimp software
Slack software
Envato

Watch the Helpviser demo to learn more about its integration arrangements.

Who Is Helpviser For?

Helpviser is ideal for Envato author categories, such as:

Envato Elite authors
New Envato authors
Authors transferring systems

Is Helpviser Right For You?

Helpviser is the right choice if you are an Envato Author looking for a system that deeply integrates with the Envato ecosystem. It eliminates the hassle of manually verifying purchase codes and provides immediate access to customer information (license type, country, past reviews) right within the ticket system. Its unique value proposition is combining CRM, Help Desk, and sales analytics into a single platform that instantly verifies a customer's right to support. Thus, making it an essential tool for streamlining support and scaling your Envato business.

Still unsure about Helpviser features? Contact us at (661) 384-7070 for further guidance.

Helpviser Features

Ticket System

Helpviser provides a simple but effective ticket system with a user-friendly interface. It features Envato login verification to confirm customer purchases and support periods instantly, displaying key customer details to the agent.

See How It Works

Envato Insights

This feature allows authors to track and analyze all essential Envato data, including sales, product comments, reviews, payouts, and badges. It helps authors understand their business performance from a centralized dashboard with advanced filters.

See How It Works

General Insights

Authors can compare Envato-specific data with broader business metrics, such as number of tickets, Google Analytics data, number of sales, and earning figures within a specific time, for deeper business analysis.

See How It Works

Self Service And Knowledge Base

The platform includes self service features where authors can create knowledgebase articles for public or registered customers. It also supports the management of community forums for peer-to-peer customer assistance.

See How It Works

Real-Time Notifications

Agents and authors receive instant system and Slack notifications for crucial Envato activity, including new sales, product comments, reviews, and badges, ensuring a rapid response to customer and business events.

See How It Works

Pros And Cons of Helpviser

A quick look at Helpviser's strengths and weaknesses to
help you decide if it's the right fit

Pros

Built-in Envato Purchase Code Verification
Combines Help Desk, CRM, and Sales Analytics in one platform
Provides real-time notifications for sales and customer actions via Slack

Cons

While features can be improved further, such as bulk action
User interface can be enhanced further

Helpviser Reviews

Insights from real users on Helpviser’s features,
performance, and overall experience.

No reviews yet!

Be the first to review this product

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What level of support does Helpviser offer?

Helpviser offers support via support portal, knowledge base and ticket-based help.

What language does Helpviser support?

Helpviser software primarily supports English.

What types of pricing plans does Helpviser offer?

Helpviser offers a single, flat-rate SaaS subscription, marketed as the Early-Bird price of $15 monthly. Get a detailed Helpviser cost breakdown tailored to your specific requirements.

Does Helpviser offer an API?

Yes, Helpviser offers an API.

Does Helpviser have a mobile app?

No, Helpviser does not offer a dedicated mobile app.

Who are the typical users of Helpviser?

Helpviser features are used by Envato Authors, ranging from new sellers to Elite Authors with large sales data and support teams.

What other apps does Helpviser integrate with?

Helpviser supports integration with a wide range of platforms, including Google Analytics, Mailchimp, Slack, and Envato.