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Overview
Loox is a visual-centric customer service solution focused on building brand trust through automated photo and video reviews. While users may require initial training for better adoption, its high conversion impact, seamless Shopify integration, and mobile-optimized widgets make it indispensable. Overall, Loox’s social proof capabilities make it a compelling choice.
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Starting Price
Custom
Loox Specifications
Customer Feedback Surveys
Analytics And Reporting
Customer Profiles
Automated Responses And Chatbots
What Is Loox?
Loox serves as a specialized review and referral platform designed for Shopify merchants to enhance credibility. The software automates the collection of visual user-generated content, allowing businesses to showcase authentic customer photos and videos. By utilizing smart review requests and customizable on-site widgets, Loox helps brands boost conversion rates and foster community. It caters to e-commerce stores of all sizes, effectively solving the pain point of low customer engagement through incentivized, visual social proof.
Loox Pricing
Loox offers a starting price of $12.99/month under its Beginner plan. Other paid plans include:
- Scale: Starting at $39.99/month
- Convert: Starting at $99.99/month
- Unlimited: Starting at $299.99/month
A free trial is also available.
Disclaimer: The pricing is subject to change.
Loox Integrations
The software supports integration with multiple systems and platforms, such as:
- TikTok Shop
- Meta Shops
- Google Shopping
- Shopify Flow
- Klaviyo
- Omnisend
- Shop
Who Is Loox For?
Loox is ideal for a wide range of industries and sectors, including:
- Apparel and fashion
- Health and beauty
- Consumer electronics
- Home and decor
- Subscription services
- Shopify dropshipping
- Direct-to-consumer brands
Is Loox Right For You?
Loox is the ultimate fit for e-commerce brands prioritizing visual social proof to drive sales growth. Its standout feature is the automated incentivization of photo and video reviews, which has demonstrated a significant increase in customer conversion rates. Trusted by over 130,000 brands, it is recognized for its ease of use and impact on brand loyalty. If you need a scalable tool to turn customers into advocates, Loox is your best solution.
Still doubtful if Loox is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.
Loox Features
The platform allows merchants to automatically collect authentic customer reviews containing photos and videos, providing tangible proof of product quality. This visual content builds immediate trust with potential buyers, effectively reducing purchase hesitation and helping online stores achieve higher sales.
Merchants can schedule intelligently timed email and SMS requests to reach customers when they are most likely to provide feedback. These automated workflows include customizable templates and follow-up reminders, ensuring high response rates while maintaining a professional and consistent brand.
Loox offers diverse display options, including carousels, pop-ups, and dedicated gallery pages, that integrate seamlessly with any theme. These widgets are fully mobile-optimized, allowing store owners to showcase their best testimonials in high-impact areas to maximize on-site engagement and trust.
The software includes built-in tools that transform satisfied customers into brand advocates by rewarding them for successful recommendations. This feature leverages social proof to drive new customer acquisition, helping businesses grow organically while increasing the lifetime value of existing customers.
This feature allows merchants to display high-converting reviews and ratings on post-purchase pages, encouraging customers to add more items to their order. By showcasing real customer satisfaction at the checkout stage, brands can effectively increase average order values.
